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Hi JarMix, thank you for your review. Our team has followed up with you via email regarding your feedback. Have a great day!
Hi Almam Fashion, thanks for your review. All the best!
Why does the Instagram grid keep disappearing from my website? This has happened more than once, and it is extremely frustrating. When the feed disappears, customers visiting my site see a blank section or a link that does not display properly, which makes my website look unprofessional. If the app requires an update, reconnection, or any type of maintenance to keep the feed working, STORE OWNERS SHOULD BE NOTIFIED. An email letting us know that action is required would prevent this from happening. I’ve had this issue before and mentioned this to you guys. I should not have to randomly check my website to discover that the Instagram feed has disappeared again. Please improve the notification process so merchants know when something needs to be updated or reconnected.
Thank you for the review. Our app will automatically hide your feed from your store when Instagram flags a security event on your Instagram. This is done to protect your store in case your Instagram hacks get hacked. This mechanism prevents someone from displaying content in your store that you did not authorize. We do have notifications in place, but sometimes they need to be tailored specifically to your account. Our team will reach out to you. We strongly recommend checking the security of your Instagram account. E.g., enabling 2FA, last activity, etc.
Hi Primal Roots, We appreciate your support! Thanks for taking the time to rate our app. Best wishes!
Ciao TOOitaly, Grazie mille per le 5 stelle! Siamo felici del tuo supporto. A presto!
Hi Flexvibe, Thank you for the 5-star review! We really appreciate your support. Have a great day!
Absolutely love this app. Thank you.
Hi TruVine Apparel, Thanks so much for the great review! We’re really glad you’re enjoying the app. All the best!
Hi Tresses by Von Trois, Thank you for the 5-star rating! We really appreciate your support. All the best!
Hi View Tailor, Thanks for the 5-star rating! We’re happy to have you using our app. Take care!
Hi MAOSSI, Thanks for the 5-star rating! We really appreciate you choosing our app. Kind regards!
makkelijk en snel
Hallo Horsenation, Bedankt voor je review! Fijn om te horen dat het makkelijk en snel ging. Met vriendelijke groet!
Hi PalKofia, We really appreciate the 5 stars review! Wishing you all the best!
add a @instagram button so people can follow
Hi ma·ru skin, Thank you for your feedback. Our app includes that option as a built-in feature and it can be enabled in just a couple of clicks. Our team has reached out to you via email to help you get it set up. Could you please check your store's inbox? Best, Mintt Studio team
Hi DJ's Furniture, Thanks so much for the 5-star rating! We really appreciate your support. Best wishes!
Hi harwin, We truly appreciate the 5-star rating! Thanks for choosing our app and for your support. All the best!
Just added this to my page. Quick and easy! Thanks!
Hi MonsteraEtc, Thanks for the great review! We’re glad to hear that the setup was quick and easy. Best wishes!
Hi twintribe, Thanks so much for the 5-star rating! We're glad to have you using our app. Best wishes!
Hi Whatyouwant, Thank you for your review! We really appreciate you taking the time to support our app. Best wishes!
Hi PROSPYR Within Inc, Thanks for your review! We really appreciate it. Best wishes!
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