Insureful Shipping Protection
Insureful Shipping Protection with Custom Insurance Plans
Rating
4.8
feedback
53
chart
#598
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
15%
-
Less than a month
47%
-
Less than a year
23%
-
More than a year
2%
Reviews Summary
The Insureful app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Customers praise the app for its great customer service, quick issue resolution, and helpful support team. Many users have highlighted the app's ease of use, customizable features, and seamless integration into their Shopify stores. The support team is commended for being responsive, knowledgeable, and patient in assisting with setup and customization. Additionally, the app is lauded for its value for money, with users mentioning that it provides all the necessary features for shipping insurance and enhances the overall customer experience. However, there is one negative review that mentions a significant loss in revenue due to unexpected changes made by the support team without proper approval, leading to a drop in conversion rates and financial losses.
Highlights
All reviews
Dec. 16, 2025
Great app and excellent support! We used Insureful to add shipping insurance and needed help fixing a UX/UI issue on our checkout page. Their team was very responsive and resolved everything quickly. The app is now working perfectly, and we’ve already received insured orders. Highly recommend for anyone looking for a reliable shipping insurance solution with great customer support.
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