Rating

4.8

feedback

56

Reviews

chart

#712

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    14%
  • Less than a month
    45%
  • Less than a year
    25%
  • More than a year
    2%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service and quick support provided by the team. Users highlighted the responsiveness of the support team, their ability to quickly resolve issues, and their helpfulness in implementing and customizing the app. The app was described as easy to use, customizable, and a great addition to online stores. Users also appreciated the efficiency and professionalism of the customer service, with many mentioning specific team members who were particularly helpful. However, there was one negative review that mentioned a significant loss in revenue due to changes made by the support team without approval, leading to performance issues during a major promotion. Despite this, the majority of reviews emphasized the app's effectiveness, ease of use, and the exceptional support provided by the team.

Highlights

Excellent customer service and quick support
Ease of use and customization
Efficiency and professionalism of customer service
Positive user experiences with the app
One negative review highlighting a significant loss in revenue due to unauthorized changes

Rating Breakdown

  • 5
    95% (53 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (3 ratings)

Reviews with Text

  • 100% (56)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 17, 2026

Customer service is very helpful! Quick and responsive, didn't need to wait for an email. They were able to help with my problem too.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

March 12, 2026

Excellent and swift support team. Apps works very good on all our stores. Highly Recommend it.

Using app

1 minute

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re really glad to hear that the app is working well across all your stores. Our team always strives to provide fast and reliable support. If you ever need assistance or have suggestions for improvements, we’re always here to help.

5 / 5 Share

Feb. 25, 2026

Easy to use, customer service is prompt with responses and we think it is a great addition to our Online store.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

Works great so far and customizable. Very helpful customer service, quick to reply and help me implement. Thanks!

Using app

9 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 1, 2026

Fantastic service and efficient.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

All reviews

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