Insureful Shipping Protection
Turn Shipping Protection into Profit Center Keep, 100% of Fees
Rating
4.8
feedback
56
chart
#712
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
14%
-
Less than a month
45%
-
Less than a year
25%
-
More than a year
2%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service and quick support provided by the team. Users highlighted the responsiveness of the support team, their ability to quickly resolve issues, and their helpfulness in implementing and customizing the app. The app was described as easy to use, customizable, and a great addition to online stores. Users also appreciated the efficiency and professionalism of the customer service, with many mentioning specific team members who were particularly helpful. However, there was one negative review that mentioned a significant loss in revenue due to changes made by the support team without approval, leading to performance issues during a major promotion. Despite this, the majority of reviews emphasized the app's effectiveness, ease of use, and the exceptional support provided by the team.
Highlights
All reviews
March 17, 2026
Customer service is very helpful! Quick and responsive, didn't need to wait for an email. They were able to help with my problem too.
March 12, 2026
Excellent and swift support team. Apps works very good on all our stores. Highly Recommend it.
Thank you so much for your kind feedback! We’re really glad to hear that the app is working well across all your stores. Our team always strives to provide fast and reliable support. If you ever need assistance or have suggestions for improvements, we’re always here to help.
Feb. 25, 2026
Easy to use, customer service is prompt with responses and we think it is a great addition to our Online store.
Feb. 13, 2026
Works great so far and customizable. Very helpful customer service, quick to reply and help me implement. Thanks!
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