Rating

4.8

feedback

56

Reviews

chart

#809

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    14%
  • Less than a month
    45%
  • Less than a year
    25%
  • More than a year
    2%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, excellent customer service, and quick response times. Users appreciate the customizable features of the app and the efficient support provided by the team. The majority of reviewers highlight the app's effectiveness in adding shipping insurance to their online stores and the quick resolution of any issues they encountered. However, there is one negative review that mentions a significant loss in revenue due to changes made by the app without approval, leading to a drop in conversion rates and financial losses. Overall, the app is highly recommended for its functionality and top-notch customer service.

Highlights

Ease of use and customization
Excellent customer service and quick response times
Efficient support and quick issue resolution
Effectiveness in adding shipping insurance
Negative impact on revenue due to unauthorized changes

Rating Breakdown

  • 5
    95% (53 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (3 ratings)

Reviews with Text

  • 100% (56)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 12, 2026

Excellent and swift support team. Apps works very good on all our stores. Highly Recommend it.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re really glad to hear that the app is working well across all your stores. Our team always strives to provide fast and reliable support. If you ever need assistance or have suggestions for improvements, we’re always here to help.

5 / 5 Share

Feb. 25, 2026

Easy to use, customer service is prompt with responses and we think it is a great addition to our Online store.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 13, 2026

Works great so far and customizable. Very helpful customer service, quick to reply and help me implement. Thanks!

Using app

9 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 1, 2026

Fantastic service and efficient.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Great help and service AAA+++

Using app

2 days

Total reviews

2

Average rating

5.0

All reviews

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