Rating

4.8

feedback

48

Reviews

chart

#797

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    15%
  • Less than a month
    46%
  • Less than a year
    23%
  • More than a year
    2%

Reviews Summary

The Insureful app has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by the support team. Customers have highlighted the quick response times, helpfulness, and professionalism of the support staff. The app's features have been described as meeting the needs of the users, and the ease of installation and customization have been appreciated. Users have also mentioned that the app is user-friendly and provides great functionality for adding extra revenue through shipping protection. However, there was one negative review mentioning issues with live theme safety and changes being made without approval, leading to a drop in conversion rate and lost revenue.

Highlights

Excellent customer service and quick response times
User-friendly app with helpful features and easy installation
Positive feedback on customization and functionality for adding extra revenue
One negative review highlighting issues with live theme safety and changes without approval leading to lost revenue
Appropriate and efficient integration into online stores

Rating Breakdown

  • 5
    94% (45 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (3 ratings)

Reviews with Text

  • 100% (48)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 3, 2025

I reached out to support to help after I changed something I shouldn't have they were great and fixed my error!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2025

good service

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 22, 2025

Thankyou so much to the amazing help from Shubh, helped me fix an issue i was having with the app and within 15 minutes it was fixed!! Amazing work thanks so much Shubh!!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

This app’s features basically meet my needs, and its customer service has been very helpful. I’m looking forward to seeing how it performs in durther use.

Store

RitKeep (US)

Using app

20 minutes

5 / 5 Share

Nov. 3, 2025

The Insureful Support Team has been very helpful and responsive to our emails. They resolved our issue quickly and efficiently. Would highly recommend.

Store

Bio Sculpture USA

Using app

Over 1 year

All reviews

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