Insureful Shipping Protection
Turn Shipping Protection into Profit Center Keep, 100% of Fees
Rating
4.8
feedback
54
chart
#692
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
15%
-
Less than a month
44%
-
Less than a year
24%
-
More than a year
2%
Reviews Summary
The Insureful app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service and quick resolution of issues. Users have praised the app for its ease of use, helpful features, and the efficiency of the support team. The customer service representatives are described as responsive, knowledgeable, and patient, providing assistance with setup, customization, and resolving any issues promptly. Users have also appreciated the app's functionality in adding shipping insurance and its seamless integration into Shopify stores. However, there was one negative review that mentioned a significant loss in revenue due to changes made by the support team without proper approval, leading to a drop in conversion rates and financial losses.
Highlights
Review RSS Feed
All reviews
Feb. 13, 2026
Works great so far and customizable. Very helpful customer service, quick to reply and help me implement. Thanks!
Dec. 16, 2025
Great app and excellent support! We used Insureful to add shipping insurance and needed help fixing a UX/UI issue on our checkout page. Their team was very responsive and resolved everything quickly. The app is now working perfectly, and we’ve already received insured orders. Highly recommend for anyone looking for a reliable shipping insurance solution with great customer support.
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