Rating

4.8

feedback

60

Reviews

chart

#507

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    13%
  • Less than a month
    45%
  • Less than a year
    27%
  • More than a year
    2%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service and quick support provided by the team. Users highlighted the responsiveness of the support team, their ability to quickly resolve issues, and their helpfulness in implementing and customizing the app. The app was described as easy to use, customizable, and a great addition to online stores. Users also appreciated the efficiency and professionalism of the customer service, with many mentioning specific team members who were particularly helpful. However, there was one negative review that mentioned a significant loss in revenue due to changes made by the support team without approval, leading to performance issues during a major promotion. Despite this, the majority of reviews emphasized the app's effectiveness, ease of use, and the exceptional support provided by the team.

Highlights

Excellent customer service and quick support
Ease of use and customization
Efficiency and professionalism of customer service
Positive user experiences with the app
One negative review highlighting a significant loss in revenue due to unauthorized changes

Rating Breakdown

  • 5
    95% (57 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (3 ratings)

Reviews with Text

  • 100% (60)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 15, 2026

Centous helped me obtain a trial version of this software at a discounted price. The overall experience was very smooth, and my customers were willing to pay for the shipping protection fee for this.

Store

Yousky

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2026

Good app and support help me to setup everything, thank you

Store

Areliaa

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2026

Great Company, Great Service

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2026

Great app, great support!

Store

Paldy

Using app

29 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 17, 2026

Customer service is very helpful! Quick and responsive, didn't need to wait for an email. They were able to help with my problem too.

Using app

6 months

Total reviews

5

Average rating

5.0

All reviews

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