Rating

5.0

feedback

15

Reviews

chart

#1,628

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    13%
  • Less than a month
    47%
  • Less than a year
    27%
  • More than a year
    0%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of setup, integration into online stores, and its positive impact on the bottom line. Customers appreciate the excellent customer service provided by the app developers, noting quick responses, issue resolution, and openness to suggestions for improvement. The app is also commended for its shipping protection features, chat support, and upsell functionality. Users highlight the seamless integration, user-friendly interface, and reliability of the app, making it a highly recommended choice for e-commerce merchants. However, there is one negative review mentioning that the app didn't work and the help button was unresponsive.

Highlights

Ease of setup and integration
Excellent customer service
Shipping protection features
User-friendly interface
Negative review regarding functionality and help button

Rating Breakdown

  • 5
    93% (14 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 7, 2025

We recently switched from another app that was costing us a fortune to offer insurance, and it was one of the best decisions we've made! This app offers more features, and the support team was incredible. They quickly helped resolve a widget issue and even customized it to fit our needs—all within 24 hours! The efficiency and service have been outstanding. Highly recommend this app!

Using app

--

Total reviews

13

Average rating

5.0

5 / 5 Share

March 4, 2025

Excellent app. Very easy to set up and integrate into your store to help your bottom line. Customer service is a breeze if you're having issues. They respond right away and stay with you until issues are resolved. Highly recommended. Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found the app easy to set up and that our customer service team could assist you effectively. Your recommendation means a lot to us, and we’re always here to support you whenever you need. Thanks again for choosing us — wishing you continued success with your store!

5 / 5 Share

March 4, 2025

Good service and very good application. Recommanded

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words and recommendation! 😊 We're happy to hear you're enjoying our application and service. Your feedback motivates us to keep improving and providing the best experience possible.

5 / 5 Share

Feb. 10, 2025

Great Customer Service!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our customer service. Your satisfaction is our top priority, and your feedback motivates us to keep delivering the best. If there’s anything else we can assist you with, don’t hesitate to reach out!

5 / 5 Share

Feb. 10, 2025

Excellent app to help provide shipping protection for customers. The customer service is excellent. They responded in short time and immediately fixed the issue that was bugging me. They're always open to suggestions to help make the app work better for merchants. Highly recommended. Thank you!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that you’re happy with the app and our customer service. Your satisfaction is our top priority, and we’re glad we could resolve the issue quickly for you. We always appreciate suggestions from our merchants—it helps us improve and serve you better. Thanks again for recommending us! 🚀

All reviews

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