All reviews

Rating Breakdown

  • 5
    94% (45 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (3 ratings)

Reviews with Text

  • 100% (48)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 3, 2025

I reached out to support to help after I changed something I shouldn't have they were great and fixed my error!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2025

good service

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 22, 2025

Thankyou so much to the amazing help from Shubh, helped me fix an issue i was having with the app and within 15 minutes it was fixed!! Amazing work thanks so much Shubh!!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

This app’s features basically meet my needs, and its customer service has been very helpful. I’m looking forward to seeing how it performs in durther use.

Store

RitKeep (US)

Using app

20 minutes

5 / 5 Share

Nov. 3, 2025

The Insureful Support Team has been very helpful and responsive to our emails. They resolved our issue quickly and efficiently. Would highly recommend.

Store

Bio Sculpture USA

Using app

Over 1 year

5 / 5 Share

Nov. 3, 2025

The customer service was amazing!!! Seamless migration even for a beginner!!!

Store

Simple Tymes

Using app

5 days

5 / 5 Share

Oct. 23, 2025

Very helpful with support. Lets see how the customers adapt to it :)

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Very easy to deal with, simple app and instant customer support.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Good app, great customer service

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

great team and great service, easy app!

Store

RMDY

Using app

18 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

The app developers are helpful and knowledgeable about Shopify. We had some very specific needs for our store and they were very accommodating and made multiple customizations. Would recommend just based on the support.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

The support team is absolutely amazing! They helped me install the app on my theme and even assisted with redesigning the widget to fit perfectly. Their response time is incredibly fast, and their professionalism is top-notch—this is by far the best app support I’ve ever experienced! I was a bit disappointed to learn that the widget can't be added to the Checkout page unless you're on a Shopify Plus plan, but that's a Shopify limitation—not the app's fault. Overall, this is a fantastic app, and I’m excited to test it out with my customers. Highly recommended!

Store

Stevvex

Using app

22 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Sept. 30, 2025

Great experience with Rajan and the team. Best shipping protection app we could find on the App Store.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We’re thrilled to hear Insureful has been the best fit for your shipping protection needs. I’ll share your feedback with Rajan and the team it means a lot. If you ever need help or want to explore new features, we’re just a message away. 🙌

5 / 5 Share

Sept. 19, 2025

Insureful app is very good. Must recommended. Provides all the features that you want for your store. Their service/support is awesome , whenever I got stuck they helped me in the best way they can and it was quick too.I have asked some feature that was not provided in app and they provided without any extra cost usually no one do that.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

This app is very useful and customizable. The company provides installation to ensure the app is working well. I appreciate the customer service I received. Highly recommend.

Using app

About 14 hours

Total reviews

13

Average rating

4.7

5 / 5 Share

Sept. 10, 2025

Very helpful, professional and patient.

Using app

10 days

Total reviews

4

Average rating

2.8

5 / 5 Share

Oct. 2, 2025

We used different app in the past which didn't work as good as Insureful, but since we installed Insureful, we never been happier. Fantastic support, very helpful, easy install, works like a dream,

Using app

23 days

Total reviews

12

Average rating

4.9

5 / 5 Share

Sept. 8, 2025

Great app! And even better support. The team was very responsive and helped me resolve any issues I faced with the setup.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

This app really is a game-changer. The customer service is great, but what I love most is how it puts me in charge of my own insurance. With traditional policies, you always end up paying more than you ever get back. And in this case, you are always in control.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Rajan was very helpful. I had had some issues in setting up the plan - not being IT competent - and he resolved those for me and answered a few other questions too. It's a good app and as well as potentially income generating protects the vendor

Store

fidgitz

Using app

13 days

Total reviews

2

Average rating

5.0