Insureful: Shipping Protection
Insureful - Shipping Protection with Custom Insurance Plans
Rating
4.8
feedback
48
chart
#797
All reviews
Review RSS Feed
Aug. 27, 2025
Absolutely love this app. Best customer service and most importantly the best way to manage your insurance. Insurance is a losing game, you always end up paying the insurer more than what they pay you back. So this is a much better option.
Store
My Store
Using app
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Aug. 25, 2025
Works & Configurable. Wish there was a more convenient control over the percentage based insurance brackets - I'd like to generate more precise brackets in the lower end and less precise in the higher. Outside of that, very good
Thanks for the thoughtful review! 🙌 Great to hear it’s working well. On percentage-based brackets: yes, we can set finer steps at lower order values and broader steps at higher values. This uneven tiering is available on Shopify Plus. If you’re on Plus or planning to upgrade, ping us in the in-app chat and we’ll enable it. For non-Plus stores, we can suggest partial workarounds, but they won’t be as granular.
Aug. 8, 2025
5/5 – Excellent Customer Service! I’ve been using the Insureful app for my Shopify store, and the customer service rep Centous is outstanding! The support team is quick to respond, friendly, and truly goes above and beyond to help. They explained everything clearly, resolved my issue in no time, and even followed up to make sure everything was working perfectly. It’s rare to find such dedicated and professional support these days. Highly recommend this app for both its functionality and top-notch customer service!
Thank you so much for your kind words and recommendation! We’re thrilled to hear that you’re happy with both the Insureful app and our customer support team at Centous. Providing quick, clear, and friendly assistance is always our priority, and it’s wonderful to know it made a difference for you. We truly appreciate your trust and look forward to continuing to support your store’s success!
July 25, 2025
Great customer service, responsive and helpful. App does it's job also!
Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our customer service and that the app is working well for you. Your feedback motivates us to continue providing the best experience possible. If you need any further assistance, don't hesitate to reach out!
June 15, 2025
Installed the app a couple of Month ago - and recently i noticed that the Mobile part did not add insurance to the cart. When I contacted support they analyzedand discovered an issue with my theme and went all out to fix the issue. What I really liked is that they took ownership and worked on a solution. Well done. !!
Thank you so much for your kind words and for sharing your experience! 🙏 We're glad we could identify and resolve the issue with your theme. Our team always aims to take full ownership and ensure everything works smoothly for your store. If you need any further assistance, we're always here to help. 🚀
June 5, 2025
App is fantastic and support has been incredibly helpful and patient with all my questions and requests. Extremely well priced and great value for money. Devs are releasing new features and updates which shows they listen and act on feedback. Very happy!
Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear that you’re happy with the app and our support. Our team works hard to continuously improve the app based on valuable feedback like yours. If you ever need any assistance or have more suggestions, we're always here to help. 🚀
May 19, 2025
Extremely Easy to Setup and Customize. Had to customize for our requirement and the support was excellent. Walked us through each step and got it resolved within minutes.
Thank you for your great feedback! 🙏 We’re happy to hear that the setup and customization went smoothly for you. Our team is always ready to assist and make sure everything works as you need. If you need any further help or have more customization requests, feel free to reach out anytime. 🚀
May 15, 2025
Just installed. Amazingly quick help with set-up by chat AND explaining the key-things to keep in mind. Set up not that difficult but the chat will save you time in sorting out the functionability of the app.
Thank you so much for your kind words and feedback! 😊 We’re glad to hear that the setup was smooth and our support team could assist you quickly. If you ever need help or have any questions as you continue using the app, we’re always here to support you! Thanks again for choosing Insureful! 🚀
May 8, 2025
Mi ha risolto un problema che avevo da tempo oramai
I'm glad to hear everything is working perfectly now. It was a pleasure assisting you, please don’t hesitate to reach out if you need anything else!
May 1, 2025
Really quick support and excellent app! Well worth it!
Thank you so much for your kind words! We’re glad to hear you’re enjoying the app and our support. If you ever need anything, we're always here to help!
April 17, 2025
thanks for your help, great service!!
You're very welcome! 😊 We're thrilled to hear that you're happy with our service. If you need any further assistance, just reach out anytime!
April 14, 2025
Super Helpful, Set this up for us quickly and efficiently - Thanks Rajan!
Thank you for the wonderful feedback! Rajan is thrilled to hear this, we're always here to support you quickly and efficiently. Let us know if you need anything else!
March 31, 2025
We neeeded some help for implementation of the widget into the cart and Rajan was very quick to solve this issue to our full satisfaction! Perfect service!!
Thank you so much for your kind words! 😊 We're thrilled to hear that Rajan was able to assist you quickly and to your full satisfaction. Providing excellent service is our top priority, and we're glad we could help with the widget implementation. If you ever need further assistance, feel free to reach out. We're always here to help! 🚀
March 17, 2025
Great Product! Great support. Does everything and more that more expensive options do. I recently switched from other more known and much more expensive app and so glad i did. The owner will even customize the software for you to better meet your needs. I have made a few sales off this product already. Do yourself a favor and install it. If you have any issues or need customization they will usually respond in 24 hours. Recommend
Thank you for your amazing review! 😊 We're so glad to hear that you're enjoying the product and that our support has met your expectations. It’s great to know that you've already made sales using our app! We truly appreciate your recommendation and are always here to help with any customizations or support you may need. If you ever have any questions, feel free to reach out—we’re happy to assist! 🚀
March 4, 2025
Excellent app. Very easy to set up and integrate into your store to help your bottom line. Customer service is a breeze if you're having issues. They respond right away and stay with you until issues are resolved. Highly recommended. Thank you!
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found the app easy to set up and that our customer service team could assist you effectively. Your recommendation means a lot to us, and we’re always here to support you whenever you need. Thanks again for choosing us — wishing you continued success with your store!
Feb. 10, 2025
Great Customer Service!
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our customer service. Your satisfaction is our top priority, and your feedback motivates us to keep delivering the best. If there’s anything else we can assist you with, don’t hesitate to reach out!
Feb. 10, 2025
Excellent app to help provide shipping protection for customers. The customer service is excellent. They responded in short time and immediately fixed the issue that was bugging me. They're always open to suggestions to help make the app work better for merchants. Highly recommended. Thank you!
Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that you’re happy with the app and our customer service. Your satisfaction is our top priority, and we’re glad we could resolve the issue quickly for you. We always appreciate suggestions from our merchants—it helps us improve and serve you better. Thanks again for recommending us! 🚀