Insureful Shipping Protection
All reviews
This app’s features basically meet my needs, and its customer service has been very helpful. I’m looking forward to seeing how it performs in durther use.
The Insureful Support Team has been very helpful and responsive to our emails. They resolved our issue quickly and efficiently. Would highly recommend.
The customer service was amazing!!!
Very helpful with support. Lets see how the customers adapt to it :)
Very easy to deal with, simple app and instant customer support.
Good app, great customer service
great team and great service, easy app!
The app developers are helpful and knowledgeable about Shopify. We had some very specific needs for our store and they were very accommodating and made multiple customizations. Would recommend just based on the support.
The support team is absolutely amazing! They helped me install the app on my theme and even assisted with redesigning the widget to fit perfectly. Their response time is incredibly fast, and their professionalism is top-notch—this is by far the best app support I’ve ever experienced! I was a bit disappointed to learn that the widget can't be added to the Checkout page unless you're on a Shopify Plus plan, but that's a Shopify limitation—not the app's fault. Overall, this is a fantastic app, and I’m excited to test it out with my customers. Highly recommended!
Great experience with Rajan and the team. Best shipping protection app we could find on the App Store.
Thank you so much for the kind words! We’re thrilled to hear Insureful has been the best fit for your shipping protection needs. I’ll share your feedback with Rajan and the team it means a lot. If you ever need help or want to explore new features, we’re just a message away. 🙌
Insureful app is very good. Must recommended. Provides all the features that you want for your store. Their service/support is awesome , whenever I got stuck they helped me in the best way they can and it was quick too.I have asked some feature that was not provided in app and they provided without any extra cost usually no one do that.
Very helpful, professional and patient.
We used different app in the past which didn't work as good as Insureful, but since we installed Insureful, we never been happier. Fantastic support, very helpful, easy install, works like a dream,
Great app! And even better support. The team was very responsive and helped me resolve any issues I faced with the setup.
This app really is a game-changer. The customer service is great, but what I love most is how it puts me in charge of my own insurance. With traditional policies, you always end up paying more than you ever get back. And in this case, you are always in control.
Rajan was very helpful. I had had some issues in setting up the plan - not being IT competent - and he resolved those for me and answered a few other questions too. It's a good app and as well as potentially income generating protects the vendor
Absolutely love this app. Best customer service and most importantly the best way to manage your insurance. Insurance is a losing game, you always end up paying the insurer more than what they pay you back. So this is a much better option.
Works & Configurable. Wish there was a more convenient control over the percentage based insurance brackets - I'd like to generate more precise brackets in the lower end and less precise in the higher. Outside of that, very good
Thanks for the thoughtful review! 🙌 Great to hear it’s working well. On percentage-based brackets: yes, we can set finer steps at lower order values and broader steps at higher values. This uneven tiering is available on Shopify Plus. If you’re on Plus or planning to upgrade, ping us in the in-app chat and we’ll enable it. For non-Plus stores, we can suggest partial workarounds, but they won’t be as granular.
5/5 – Excellent Customer Service! I’ve been using the Insureful app for my Shopify store, and the customer service rep Centous is outstanding! The support team is quick to respond, friendly, and truly goes above and beyond to help. They explained everything clearly, resolved my issue in no time, and even followed up to make sure everything was working perfectly. It’s rare to find such dedicated and professional support these days. Highly recommend this app for both its functionality and top-notch customer service!
Thank you so much for your kind words and recommendation! We’re thrilled to hear that you’re happy with both the Insureful app and our customer support team at Centous. Providing quick, clear, and friendly assistance is always our priority, and it’s wonderful to know it made a difference for you. We truly appreciate your trust and look forward to continuing to support your store’s success!
Great customer service, responsive and helpful. App does it's job also!
Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our customer service and that the app is working well for you. Your feedback motivates us to continue providing the best experience possible. If you need any further assistance, don't hesitate to reach out!
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