Interakt ‑ WhatsApp Marketing
Grow your Shopify Store with WhatsApp & Instagram Automation
Rating
4.1
feedback
189
chart
#2,620
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
1%
-
Less than a month
7%
-
Less than a year
17%
-
More than a year
8%
Reviews Summary
Interakt, a Shopify App for WhatsApp marketing, has received mixed reviews from users. Positive aspects include efficient customer support, user-friendly platform, and helpful automation features. Users appreciate the prompt assistance, smooth integration, and time-saving automation tools. However, some negative themes include issues with subscription management, lack of timely support, and poor communication from the team. Users have highlighted concerns about sudden subscription endings, downtime in WhatsApp campaigns, and delays in issue resolution. Despite these challenges, the app is praised for its affordability, seamless integration with Shopify, and effectiveness in improving customer engagement and sales.
Highlights
Review RSS Feed
All reviews
Jan. 2, 2026
The Intreakt team works very efficiently. They helped me resolve many of my doubts and explained everything clearly. Their support was timely and very helpful. Overall, it was a great experience. Highly recommended
Dec. 16, 2025
Overall good experience using the platform, does have some pitfalls but Nishant Arora from the support team has helped lot!
Dec. 11, 2025
I would like to appreciate the Interakt team for their exceptional support and reliable WhatsApp API services. Their prompt assistance and smooth integration have truly helped streamline my business communication. The platform is user-friendly, efficient, and has contributed greatly to improving our customer engagement. Thank you, Interakt, for your consistent support and for helping us grow our business.
Dec. 11, 2025
Great experience using Interakt with Shopify. We faced a major issue, but the CSM team (Shubham Keni) stepped in quickly and resolved it efficiently. Really appreciate the support!
Dec. 9, 2025
Interakt has been an amazing tool for managing our WhatsApp customer communication! The platform is super easy to use, and the automation features have helped us save so much time. I especially love the quick replies, broadcast options, and their customer support team is also very responsive and helpful whenever we need guidance. Overall, Interakt has really improved the way we connect with our customers. Highly recommended!
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