Interakt ‑ WhatsApp Marketing
Automate WhatsApp for sales, marketing & support
Rating
4.0
feedback
196
chart
#2,600
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
2%
-
Less than a month
7%
-
Less than a year
19%
-
More than a year
11%
Reviews Summary
Interakt app has received mixed reviews from users. Positive aspects include the app's usefulness for automated messaging, superb customer support, and efficient campaign creations. However, negative feedback revolves around poor customer support, billing issues, aggressive sales tactics, and unprofessional interactions with the support team. Users have highlighted the app's impact on their business operations, with some experiencing direct revenue loss due to subscription problems and lack of support. Overall, while some users highly recommend Interakt for its features and support, others caution against using it due to various issues.
Highlights
Review RSS Feed
All reviews
March 3, 2026
worst customer support ever, please do not use this app it will be a waste of money for everyone out there.
March 2, 2026
i have been using Interakt for the last 4 months, Super effective for my D2C brands, great WISMO Awareness through its easy to make Templates recommended!
Feb. 27, 2026
Very good plugin for shopify users, seamless data transferring and other features
Feb. 23, 2026
I was surprised to discover that a new pricing policy was applied to my account despite the fact that I am an active annual subscriber who paid in full in advance. the new pricing should apply only to users who subscribe on or after a specific date, yet it was imposed on my existing subscription retroactively. I still have several months remaining on my current plan. My reasonable expectation — and standard consumer practice — is that pricing changes apply upon renewal, not during an active, prepaid subscription. Applying new terms mid‑contract undermines transparency and violates basic consumer‑protection principles. This is not a practice I have encountered with other subscription‑based services. Customers should be able to rely on the terms they agreed to at the time of purchase without concern that those terms will be altered unilaterally. Additionally, there is no clear assurance that after paying for another annual subscription, the price will not be increased again shortly afterward. This creates uncertainty and erodes trust. Presenting this situation as a “choice” is misleading, as the original agreement has already been paid for and should be honored in full. Fair pricing, contract stability, and respect for consumers are fundamental expectations.
Feb. 14, 2026
The customer support is plain crap! They have an ai bot that just keep saying nobody is available to chat. when i places a call back request 3 days ago for simply disconnecting my whatsapp number, i got a call and the person said they have done it. Its been 3 days the number is yet not disconnected and i am stuck with a stupid bot giving same replies and no way to connect to an actual person who can help me. Really disappointing experience. Any founder who is serious about your marketing timelines please avoid this app at all costs!
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