Interakt ‑ WhatsApp Marketing
Grow your Shopify Store with WhatsApp & Instagram Automation
Rating
4.0
feedback
182
chart
#2,747
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
1%
-
Less than a month
7%
-
Less than a year
16%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, users appreciate the app for its WhatsApp marketing capabilities, automation features, and seamless integration with Shopify. The customer support team is praised for being helpful, supportive, and responsive in resolving queries. Users also find the platform user-friendly and easy to use, especially for managing customer communication and automating WhatsApp messages. However, on the negative side, some users have complained about the app's customer service being slow, inefficient, and unresponsive. There are also mentions of poor documentation, delays in support responses, and issues with subscription charges even after uninstalling the app. Overall, the app seems to have potential but needs improvement in customer service and support.
Highlights
Review RSS Feed
All reviews
Nov. 26, 2025
This is third-class support; whenever an issue comes up, it doesn’t get resolved for an entire week.
Nov. 20, 2025
very very sleepy customer service, and not user friendly at all, also poor documentation. refund please !
Nov. 8, 2025
They do work but according their own time. The support is so delay and not that on time. But as I say they work and help the merchants but not on time.
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