Interakt ‑ WhatsApp Marketing for Shopify

Interakt ‑ WhatsApp Marketing

Automate WhatsApp for sales, marketing & support
Rating
4.0
Feedback
212
Reviews
Chart
#1,725
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Interakt app showcase a mix of positive and negative experiences. Positive aspects highlighted include good support from the team, ease of automation, usefulness for WhatsApp marketing, and helpful support in setting up automations. On the other hand, negative themes include issues with billing transparency, lack of effective customer support, difficulties in getting timely assistance post-payment, and dissatisfaction with the app's functionality and support. Some users also expressed frustration with unexpected charges, poor onboarding experiences, and unprofessional support interactions.

Time spent using app
How long merchants keep the app installed.
Less than an hour 5%
Less than a day 2%
Less than a month 10%
Less than a year 27%
More than a year 13%
All reviews
5 / 5 Share
July 31, 2026

Great platform for WhatsApp support. It's easy to use, feature-rich, and has made managing customer conversations much more organized. The interface is intuitive, and setting up automations is straightforward. Whenever we've needed assistance, the support team has been responsive and genuinely helpful. Overall, it's been a great tool for streamlining our customer support operations.

Store Using app Total reviews Average rating
Basata About 2 years 2 5.0
5 / 5 Share
July 31, 2026

good app for my business

Store Using app Total reviews Average rating
Bhikkilals About 3 hours 2 5.0
5 / 5 Share
July 30, 2026

Excellent WhatsApp Marketing Solution! Interakt has been a great addition to our Shopify store. The app is easy to set up and offers powerful features like automated messages, broadcast campaigns, abandoned cart recovery, and seamless customer communication. It has helped us improve customer engagement and streamline our support process. The support team is responsive, knowledgeable, and always ready to assist. Highly recommended for any Shopify store looking to grow through WhatsApp marketing!

Store Using app Total reviews Average rating
5 / 5 Share
July 15, 2026

Harsheet Desai helped me setup my interakt account.

Store Using app Total reviews Average rating
Zelix Automotives 12 months 4 4.0
5 / 5 Share
July 11, 2026

Very good support from the team

Store Using app Total reviews Average rating
Floranza Fashion 3 minutes 4 5.0

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