Interakt ‑ WhatsApp Marketing

Feb. 28, 2025

*Pay Attention to all the negative reviews - the experience is NOT good!* The interface is not intuitive and has a steep learning curve compared to other alternatives. However, given their competitive pricing, we went ahead with them. However, the customer service team lacks the basic soft skills required to communicate (and is very rude). As a customer, you feel trapped signing up for a whole year because there is no cancellation policy, so you cannot get your money back no matter how bad the experience is. There is no escalation team you can contact. So save your time and money and find another alternative.

Jan. 25, 2025

Pathetic support. Recent updated from interakt made my mobile phone interakt so buggy that I am not able to send whatsapp messages or images or catelogue. I raised a ticket but no resolution till date. whatsapp business is so important for small brands like me. Not satisfied with the support experience, just a bot appears most of the times redirecting us to some known issue docs.

Dec. 19, 2024

Poor Customer Support