Interakt ‑ Sell on WhatsApp
Bulk-send products on WhatsApp & turn WhatsApp carts to orders
Rating
4.3
feedback
266
chart
#797
All reviews
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Feb. 5, 2026
Feb. 4, 2026
We are currently using the Interakt Advanced Plan with workflows, and after some initial onboarding hiccups, the experience has become much smoother. The support team that helped us, namely, Tharini, Nishant, and Shubham — were knowledgeable, patient, and helpful throughout the process. We are optimistic that this platform will help automate customer interactions, reduce manual workload, and streamline our overall processes.
Jan. 19, 2026
Tharini was very helpful and almost all our queries were smoothly answered.
Jan. 16, 2026
great app for shopify to build customer trust and send notifications. loved it
Jan. 8, 2026
Interakt, is a very nice platform for beginer ecommerce brands or even established ones. The UI in this platform is easy to understand an adapt.
Jan. 8, 2026
Interakt is a reliable tool that makes WhatsApp customer communication simple, fast, and easy to manage for growing businesses.
Jan. 2, 2026
The Intreakt team works very efficiently. They helped me resolve many of my doubts and explained everything clearly. Their support was timely and very helpful. Overall, it was a great experience. Highly recommended
Dec. 23, 2025
Very bad support. Cannot unlink my WhatsApp number in spite of repeated follow ups. They constantly call for no reason. Tried a test marketing message to 30 contacts. It sent to just 4 numbers out of 30.
Dec. 11, 2025
I would like to appreciate the Interakt team for their exceptional support and reliable WhatsApp API services. Their prompt assistance and smooth integration have truly helped streamline my business communication. The platform is user-friendly, efficient, and has contributed greatly to improving our customer engagement. Thank you, Interakt, for your consistent support and for helping us grow our business.
Dec. 11, 2025
Great experience using Interakt with Shopify. We faced a major issue, but the CSM team (Shubham Keni) stepped in quickly and resolved it efficiently. Really appreciate the support!
Dec. 9, 2025
Interakt has been an amazing tool for managing our WhatsApp customer communication! The platform is super easy to use, and the automation features have helped us save so much time. I especially love the quick replies, broadcast options, and their customer support team is also very responsive and helpful whenever we need guidance. Overall, Interakt has really improved the way we connect with our customers. Highly recommended!
Dec. 14, 2025
Very disappointing experience with Interakt. Our paid subscription was suddenly ended, despite being active on Shopify. As a result, all WhatsApp campaigns stopped, causing direct business and revenue loss. We have been continuously following up for the last 3 days, but there has been no proper support, no resolution, and no accountability from their team. Only generic responses, no action. For a business that depends on WhatsApp automation, this kind of downtime and lack of support is unacceptable. Paying customers should not be left stranded like this. Would not recommend Interakt to serious D2C businesses unless they improve support response time, escalation handling, and reliability. We are shifting to BotPenguine.
Nov. 28, 2025
The pathetic part is poor support team. Response is very very slow. Sometimes after lot of follow up, somebody replies that also for the shake of giving response, not to resolve any problem
Nov. 10, 2025
I have just installed the app, yet to start using it, but the team helped me well to set up. Mr. Rajan helped me a lot to set it up and he made it easy for me. Thank you