All reviews

Rating Breakdown

  • 5
    17% (45 ratings)
  • 4
    3% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    5% (12 ratings)

Reviews with Text

  • 93% (62)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 18, 2025

Very good support from interkat team, I am using multiple account and happy with that

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Very helpful and in-depth training by Nishant from Interakt.

Using app

7 months

Total reviews

4

Average rating

4.5

4 / 5 Share

Sept. 18, 2025

Super energy by Siddharth Bhatia. Loved Interakt. Have been using it since more than 2 years now. Its great!

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 17, 2025

Great app!! Helped a lot with my WhatsApp marketing. Be it automation or marketing campaign, the app does it all. The support team is amazing. Highly recommended!!

Using app

Over 3 years

Total reviews

7

Average rating

4.6

5 / 5 Share

Sept. 13, 2025

bahot achha service he achhe se halp kiya custumer care walo ne bhi

Using app

36 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

We at Supersox have been using Interakt – WhatsApp Marketing and it has made a huge difference in how we connect with our customers. Abandoned cart reminders have improved our recovery rate. COD order confirmation on WhatsApp reduced returns significantly. Bulk campaign feature helps us reach customers instantly for new launches & offers. Shared team inbox keeps all customer conversations well-organized. The automation features save us time, and our customers appreciate the quick updates and personalized communication. Highly recommend this app for any Shopify store looking to grow sales through WhatsApp.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

We’ve had an exceptional experience with Interakt. Satvinder (Sakshi) provided full, hands-on support—patiently explained every workflow, trained our team thoroughly, and ensured smooth implementation. Her proactive guidance saved us time and helped us unlock real value from the product. Huge thanks to Sakshi and Team Interakt. Please keep Sakshi as our point of contact—together, we can keep scaling and growing.

Store

Goyani

Using app

About 1 month

Total reviews

4

Average rating

2.0

4 / 5 Share

Sept. 8, 2025

Interakt is a great WhatsApp tool for Shopify users. The automation, and support features are all on point!

Store

KSAMA

Using app

About 1 month

Total reviews

5

Average rating

4.6

5 / 5 Share

Aug. 30, 2025

Great app for WhatsApp marketing! Easy to use, helps with order updates & broadcasts, and the support team is very responsive.

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 29, 2025

I had a very disappointing experience with Interakt. After paying $35, I was never able to properly use the app despite following all the steps. I reached out to support several times and eventually got on a call with a member of the support team. Unfortunately, the call was unhelpful and quite rude. I was told that there was a “knowledge gap” on my side and that “we are moving in circles,” which felt very dismissive instead of solution-oriented. Despite the app not working for me, I was also told that a refund would not be possible due to company policy. Overall, this has been one of the most frustrating Shopify apps I’ve tried, and I would not recommend it.

Using app

22 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 29, 2025

worst customer support ever, tried connecting with them but they've created a smart bot on Interakt dashboard to fool us, they always just say we'll call back, agent will contact you, but no, I haven't received any calls or email in the last 15 days. I tried to reach them, but had no luck. Hope you guys will be aware before installing this app.

Store

Zevar

Using app

Over 2 years

Total reviews

5

Average rating

2.2

5 / 5 Share

Aug. 25, 2025

Great Customer Support , Nice App

Using app

18 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 21, 2025

Interakt integrates well with Shopify for WhatsApp campaigns.

Using app

4 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 20, 2025

Good application for the Whatsapp marketing and their Customer support was top notch

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Using app

6 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 19, 2025

Overall it is good as compare to msg91

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 18, 2025

Quite useful, effecient customer care as well.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 11, 2025

Interakt works well and has some useful automation and catalog features for WhatsApp. However, they must improve on their support.

Using app

19 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 7, 2025

“We use Interakt with Shopify, and it’s made our order tracking and customer communication via WhatsApp effortless!”

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

July 31, 2025

service is good . staff is co operative .

Store

Website

Using app

About 1 month

Total reviews

2

Average rating

4.0