Interakt ‑ Sell on WhatsApp

Sept. 26, 2025

We’ve had an exceptional experience with Interakt. Satvinder (Sakshi) provided full, hands-on support—patiently explained every workflow, trained our team thoroughly, and ensured smooth implementation. Her proactive guidance saved us time and helped us unlock real value from the product. Huge thanks to Sakshi and Team Interakt. Please keep Sakshi as our point of contact—together, we can keep scaling and growing.

Sept. 8, 2025

Interakt is a great WhatsApp tool for Shopify users. The automation, and support features are all on point!

Aug. 30, 2025

Great app for WhatsApp marketing! Easy to use, helps with order updates & broadcasts, and the support team is very responsive.

Aug. 29, 2025

I had a very disappointing experience with Interakt. After paying $35, I was never able to properly use the app despite following all the steps. I reached out to support several times and eventually got on a call with a member of the support team. Unfortunately, the call was unhelpful and quite rude. I was told that there was a “knowledge gap” on my side and that “we are moving in circles,” which felt very dismissive instead of solution-oriented. Despite the app not working for me, I was also told that a refund would not be possible due to company policy. Overall, this has been one of the most frustrating Shopify apps I’ve tried, and I would not recommend it.

Aug. 29, 2025

worst customer support ever, tried connecting with them but they've created a smart bot on Interakt dashboard to fool us, they always just say we'll call back, agent will contact you, but no, I haven't received any calls or email in the last 15 days. I tried to reach them, but had no luck. Hope you guys will be aware before installing this app.

Aug. 25, 2025

Great Customer Support , Nice App

Aug. 21, 2025

Interakt integrates well with Shopify for WhatsApp campaigns.

Aug. 20, 2025

Good application for the Whatsapp marketing and their Customer support was top notch

Aug. 19, 2025

Aug. 19, 2025

Overall it is good as compare to msg91

Aug. 18, 2025

Quite useful, effecient customer care as well.

Aug. 11, 2025

Interakt works well and has some useful automation and catalog features for WhatsApp. However, they must improve on their support.

Aug. 7, 2025

“We use Interakt with Shopify, and it’s made our order tracking and customer communication via WhatsApp effortless!”

July 31, 2025

service is good . staff is co operative .

July 30, 2025

App is good....too many bugs....gets disconnected...but customer support and onboarding team is very poor in interaktion...they think that we new clients are experts and will do everything by ourselves...for name sake they are account onboarding specialist but not helpful at all....very poor experience...I paid for 1 year...before payment they called me 10 times...after payment I called them 10 times...they replied 1 time...saying Do it yourself Shopify and CRM dont work together...Was assigned an account manager Mr Ashwak who is not helpful and is pointless to have such people as support team. they dont care Sales team is only promising on Sales...and soon after you pay, they divert you to other departments

July 25, 2025

Interakt integrates seamlessly with Shopify and WhatsApp. We’ve recovered more abandoned carts and improved customer engagement.

July 21, 2025

It is a very useful platform for WhatsApp communication. Automation works well and good support as well.

July 17, 2025

We have been using Interakt for few months. This platfrom has served us well with WhatsApp and now Instagram automations too!

July 11, 2025

Nice, We use Interakt with Shopify, and it’s made our order tracking and customer communication via WhatsApp effortless

July 8, 2025

We have been using Interakt for quite sometime and honestly, we have had a great experience.