Interakt ‑ Sell on WhatsApp
Boost Sales on Shopify with WhatsApp Chat Button
Rating
4.3
feedback
262
chart
#865
All reviews
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July 30, 2025
App is good....too many bugs....gets disconnected...but customer support and onboarding team is very poor in interaktion...they think that we new clients are experts and will do everything by ourselves...for name sake they are account onboarding specialist but not helpful at all....very poor experience...I paid for 1 year...before payment they called me 10 times...after payment I called them 10 times...they replied 1 time...saying Do it yourself Shopify and CRM dont work together...Was assigned an account manager Mr Ashwak who is not helpful and is pointless to have such people as support team. they dont care Sales team is only promising on Sales...and soon after you pay, they divert you to other departments
July 25, 2025
Interakt integrates seamlessly with Shopify and WhatsApp. We’ve recovered more abandoned carts and improved customer engagement.
July 21, 2025
It is a very useful platform for WhatsApp communication. Automation works well and good support as well.
July 17, 2025
We have been using Interakt for few months. This platfrom has served us well with WhatsApp and now Instagram automations too!
July 11, 2025
Nice, We use Interakt with Shopify, and it’s made our order tracking and customer communication via WhatsApp effortless
July 8, 2025
We have been using Interakt for quite sometime and honestly, we have had a great experience.
June 27, 2025
had a great experience , query was handled nicely and resolved too at the same time.
June 8, 2025
Basic whatsapp messaging functionality itself wont work 50% of the time. Facing issues raised multiple tickets but no support from customer care.
May 27, 2025
May 19, 2025
TaMiMiProjects.com team are truly impressed by the level of service provided by Interakt - Sell on WhatsApp team (Specially Udisha). The support team is incredibly responsive, knowledgeable, and always goes above and beyond to assist us with any questions or issues. Their cooperation is seamless, and they consistently deliver solutions quickly and effectively. It's rare to find such dedication and professionalism in a service provider. Thank you for helping us elevate our store experience—your support is invaluable! Highly recommended!
April 1, 2025
Upped charges with no notification, app and website never gave me a single notification and therefore all the money I spent was a waste. Continued to charge me even while I was in touch with them regarding this issue and refused to refund. Scam of a company and 0 customer service.
March 27, 2025
They are leaking and selling data to other brands in same category. We have first hand experience this post installation of the application.
Jan. 10, 2025
No customer service at all. its been 10days and still it doesn't sync fully. You can not contact customer support because there is no such option. only option is automated chat which gives useless help article links.
Aug. 12, 2024
Great app to keep your existing customers connected and better than email marketing.
Aug. 12, 2024
Great for small businesses to start their journey into whatsapp API, value for money.