Interakt ‑ Sell on WhatsApp

Sept. 13, 2025

bahot achha service he achhe se halp kiya custumer care walo ne bhi

Sept. 9, 2025

We at Supersox have been using Interakt – WhatsApp Marketing and it has made a huge difference in how we connect with our customers. Abandoned cart reminders have improved our recovery rate. COD order confirmation on WhatsApp reduced returns significantly. Bulk campaign feature helps us reach customers instantly for new launches & offers. Shared team inbox keeps all customer conversations well-organized. The automation features save us time, and our customers appreciate the quick updates and personalized communication. Highly recommend this app for any Shopify store looking to grow sales through WhatsApp.

Feb. 9, 2026

I strongly recommend not taking Interakt for WhatsApp marketing. Their service is worst of the worst. I took a paid subscription, but for the last 2 months I haven’t been able to do marketing because Interakt keeps rejecting my templates. The shocking part is: they reject even the inbuilt templates that Interakt itself provides. So basically, Interakt makes templates and Interakt itself rejects them then what is the use? When I complained, they activated 2 templates, but even after that marketing still doesn’t work. Another error keeps coming like “no data / no details”, and campaigns don’t run. I have been raising issues for a long time, but no proper response, no solution. I wasted money + more than money, my time due to their poor support and broken system. Conclusion: Don’t waste your time and money. Choose another WhatsApp marketing provider.

Sept. 8, 2025

Interakt is a great WhatsApp tool for Shopify users. The automation, and support features are all on point!

Aug. 30, 2025

Great app for WhatsApp marketing! Easy to use, helps with order updates & broadcasts, and the support team is very responsive.

Aug. 29, 2025

I had a very disappointing experience with Interakt. After paying $35, I was never able to properly use the app despite following all the steps. I reached out to support several times and eventually got on a call with a member of the support team. Unfortunately, the call was unhelpful and quite rude. I was told that there was a “knowledge gap” on my side and that “we are moving in circles,” which felt very dismissive instead of solution-oriented. Despite the app not working for me, I was also told that a refund would not be possible due to company policy. Overall, this has been one of the most frustrating Shopify apps I’ve tried, and I would not recommend it.

Aug. 29, 2025

worst customer support ever, tried connecting with them but they've created a smart bot on Interakt dashboard to fool us, they always just say we'll call back, agent will contact you, but no, I haven't received any calls or email in the last 15 days. I tried to reach them, but had no luck. Hope you guys will be aware before installing this app.

Aug. 25, 2025

Great Customer Support , Nice App

Aug. 21, 2025

Interakt integrates well with Shopify for WhatsApp campaigns.

Aug. 20, 2025

Good application for the Whatsapp marketing and their Customer support was top notch

Aug. 19, 2025

Aug. 19, 2025

Overall it is good as compare to msg91

Aug. 18, 2025

Quite useful, effecient customer care as well.

Aug. 11, 2025

Interakt works well and has some useful automation and catalog features for WhatsApp. However, they must improve on their support.

Aug. 7, 2025

“We use Interakt with Shopify, and it’s made our order tracking and customer communication via WhatsApp effortless!”

July 31, 2025

service is good . staff is co operative .

July 30, 2025

App is good....too many bugs....gets disconnected...but customer support and onboarding team is very poor in interaktion...they think that we new clients are experts and will do everything by ourselves...for name sake they are account onboarding specialist but not helpful at all....very poor experience...I paid for 1 year...before payment they called me 10 times...after payment I called them 10 times...they replied 1 time...saying Do it yourself Shopify and CRM dont work together...Was assigned an account manager Mr Ashwak who is not helpful and is pointless to have such people as support team. they dont care Sales team is only promising on Sales...and soon after you pay, they divert you to other departments

July 25, 2025

Interakt integrates seamlessly with Shopify and WhatsApp. We’ve recovered more abandoned carts and improved customer engagement.

July 21, 2025

It is a very useful platform for WhatsApp communication. Automation works well and good support as well.

July 17, 2025

We have been using Interakt for few months. This platfrom has served us well with WhatsApp and now Instagram automations too!