All reviews

Rating Breakdown

  • 5
    21% (55 ratings)
  • 4
    4% (10 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    5% (14 ratings)

Reviews with Text

  • 91% (74)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 27, 2025

had a great experience , query was handled nicely and resolved too at the same time.

Store

FSJ

Using app

About 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

June 8, 2025

Basic whatsapp messaging functionality itself wont work 50% of the time. Facing issues raised multiple tickets but no support from customer care.

Using app

Over 2 years

Total reviews

4

Average rating

2.0

5 / 5 Share

May 27, 2025

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2025

very helpful application for ecommerce

Store

Bullion

Using app

15 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2025

TaMiMiProjects.com team are truly impressed by the level of service provided by Interakt - Sell on WhatsApp team (Specially Udisha). The support team is incredibly responsive, knowledgeable, and always goes above and beyond to assist us with any questions or issues. Their cooperation is seamless, and they consistently deliver solutions quickly and effectively. It's rare to find such dedication and professionalism in a service provider. Thank you for helping us elevate our store experience—your support is invaluable! Highly recommended!

Using app

Almost 3 years

Total reviews

6

Average rating

4.3

2 / 5 Share

April 10, 2025

Faced issues with support and decided to cancel the subscription.

Using app

6 months

Total reviews

3

Average rating

4.0

1 / 5 Share

April 1, 2025

Upped charges with no notification, app and website never gave me a single notification and therefore all the money I spent was a waste. Continued to charge me even while I was in touch with them regarding this issue and refused to refund. Scam of a company and 0 customer service.

Using app

Over 2 years

Total reviews

6

Average rating

3.0

1 / 5 Share

March 27, 2025

They are leaking and selling data to other brands in same category. We have first hand experience this post installation of the application.

Using app

15 days

Total reviews

3

Average rating

3.7

1 / 5 Share

Jan. 10, 2025

No customer service at all. its been 10days and still it doesn't sync fully. You can not contact customer support because there is no such option. only option is automated chat which gives useless help article links.

Using app

10 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 13, 2024

Easy to use. Support staff is very helpful in the integration process.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Great app to keep your existing customers connected and better than email marketing.

Using app

11 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 12, 2024

Great for small businesses to start their journey into whatsapp API, value for money.

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 12, 2024

Great app, would like to see support for WhatsApp Variants such as sizes and colours soon.

Using app

Almost 2 years

Total reviews

8

Average rating

4.8

1 / 5 Share

May 29, 2024

Its been 3 months that I have been asking Interakt team to stop Charging me $35 as I have stopped using their services, but there have not stopped charging me even after multiple reminders via raising tickets and sending emails . They dont even have a proper Customer Support Team to talk to and get our queries resolved . In case the team gets to see this review and can resolve my issue over a call, please call me on 6362069800.

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

April 5, 2024

Easy to use , app is user friendly will recommend to everyone. The functions are quite easy to understand

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2025

Working with them for the past year, it has been very smooth process & very quick resolutions to any problem that come in.

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 28, 2024

Store

Hiranya

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

The automated campaigns work well. Team was quick enough to help with automation part.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2024

Very nice, its easy to use and team also cooperative but issue is didn't provide dedicated account manger.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 15, 2024

We have been using Interakt for sometime now but recently migrated to Shopify. I think this was a smooth experience and hoping for the best!

Using app

16 days

Total reviews

4

Average rating

5.0