Interakt ‑ Sell on WhatsApp

Very bad service by the team and third class response from Harsheet Desai, will suggest you to go to wati or business on bot, as we will be shifting very soon. 10/10 not recommended as they don't care of the clients.

Doesn't work and I'm trying to reach support and they do not reply. Not recommended.

Good experience with Interakt. Highly recommended!

excellent platform for online marketing.

application is good support should not live..

The entire team at interakt is really helpful and supportive . recommeded for your business

Very good support from interkat team, I am using multiple account and happy with that

Very helpful and in-depth training by Nishant from Interakt.

Super energy by Siddharth Bhatia. Loved Interakt. Have been using it since more than 2 years now. Its great!

Great app!! Helped a lot with my WhatsApp marketing. Be it automation or marketing campaign, the app does it all. The support team is amazing. Highly recommended!!

bahot achha service he achhe se halp kiya custumer care walo ne bhi

We at Supersox have been using Interakt – WhatsApp Marketing and it has made a huge difference in how we connect with our customers. Abandoned cart reminders have improved our recovery rate. COD order confirmation on WhatsApp reduced returns significantly. Bulk campaign feature helps us reach customers instantly for new launches & offers. Shared team inbox keeps all customer conversations well-organized. The automation features save us time, and our customers appreciate the quick updates and personalized communication. Highly recommend this app for any Shopify store looking to grow sales through WhatsApp.

I strongly recommend not taking Interakt for WhatsApp marketing. Their service is worst of the worst. I took a paid subscription, but for the last 2 months I haven’t been able to do marketing because Interakt keeps rejecting my templates. The shocking part is: they reject even the inbuilt templates that Interakt itself provides. So basically, Interakt makes templates and Interakt itself rejects them then what is the use? When I complained, they activated 2 templates, but even after that marketing still doesn’t work. Another error keeps coming like “no data / no details”, and campaigns don’t run. I have been raising issues for a long time, but no proper response, no solution. I wasted money + more than money, my time due to their poor support and broken system. Conclusion: Don’t waste your time and money. Choose another WhatsApp marketing provider.

Interakt is a great WhatsApp tool for Shopify users. The automation, and support features are all on point!

Great app for WhatsApp marketing! Easy to use, helps with order updates & broadcasts, and the support team is very responsive.

I had a very disappointing experience with Interakt. After paying $35, I was never able to properly use the app despite following all the steps. I reached out to support several times and eventually got on a call with a member of the support team. Unfortunately, the call was unhelpful and quite rude. I was told that there was a “knowledge gap” on my side and that “we are moving in circles,” which felt very dismissive instead of solution-oriented. Despite the app not working for me, I was also told that a refund would not be possible due to company policy. Overall, this has been one of the most frustrating Shopify apps I’ve tried, and I would not recommend it.

worst customer support ever, tried connecting with them but they've created a smart bot on Interakt dashboard to fool us, they always just say we'll call back, agent will contact you, but no, I haven't received any calls or email in the last 15 days. I tried to reach them, but had no luck. Hope you guys will be aware before installing this app.

Great Customer Support , Nice App