All reviews

Rating Breakdown

  • 5
    26% (73 ratings)
  • 4
    5% (14 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    9% (26 ratings)

Reviews with Text

  • 88% (101)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 21, 2025

Interakt integrates well with Shopify for WhatsApp campaigns.

Using app

4 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 20, 2025

Good application for the Whatsapp marketing and their Customer support was top notch

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Using app

6 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 19, 2025

Overall it is good as compare to msg91

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 18, 2025

Quite useful, effecient customer care as well.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 11, 2025

Interakt works well and has some useful automation and catalog features for WhatsApp. However, they must improve on their support.

Using app

19 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 7, 2025

“We use Interakt with Shopify, and it’s made our order tracking and customer communication via WhatsApp effortless!”

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

July 31, 2025

service is good . staff is co operative .

Store

Website

Using app

About 1 month

Total reviews

2

Average rating

4.0

1 / 5 Share

July 30, 2025

App is good....too many bugs....gets disconnected...but customer support and onboarding team is very poor in interaktion...they think that we new clients are experts and will do everything by ourselves...for name sake they are account onboarding specialist but not helpful at all....very poor experience...I paid for 1 year...before payment they called me 10 times...after payment I called them 10 times...they replied 1 time...saying Do it yourself Shopify and CRM dont work together...Was assigned an account manager Mr Ashwak who is not helpful and is pointless to have such people as support team. they dont care Sales team is only promising on Sales...and soon after you pay, they divert you to other departments

Using app

About 2 hours

Total reviews

6

Average rating

3.0

5 / 5 Share

July 25, 2025

Interakt integrates seamlessly with Shopify and WhatsApp. We’ve recovered more abandoned carts and improved customer engagement.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2025

It is a very useful platform for WhatsApp communication. Automation works well and good support as well.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

We have been using Interakt for few months. This platfrom has served us well with WhatsApp and now Instagram automations too!

Store

Swaraas

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2025

Nice, We use Interakt with Shopify, and it’s made our order tracking and customer communication via WhatsApp effortless

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 8, 2025

We have been using Interakt for quite sometime and honestly, we have had a great experience.

Store

Lubov

Using app

9 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

June 27, 2025

had a great experience , query was handled nicely and resolved too at the same time.

Store

FSJ

Using app

About 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

June 8, 2025

Basic whatsapp messaging functionality itself wont work 50% of the time. Facing issues raised multiple tickets but no support from customer care.

Using app

Over 2 years

Total reviews

4

Average rating

2.0

5 / 5 Share

May 27, 2025

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2025

very helpful application for ecommerce

Store

Bullion

Using app

15 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2025

TaMiMiProjects.com team are truly impressed by the level of service provided by Interakt - Sell on WhatsApp team (Specially Udisha). The support team is incredibly responsive, knowledgeable, and always goes above and beyond to assist us with any questions or issues. Their cooperation is seamless, and they consistently deliver solutions quickly and effectively. It's rare to find such dedication and professionalism in a service provider. Thank you for helping us elevate our store experience—your support is invaluable! Highly recommended!

Using app

Almost 3 years

Total reviews

6

Average rating

4.3

2 / 5 Share

April 10, 2025

Faced issues with support and decided to cancel the subscription.

Using app

6 months

Total reviews

3

Average rating

4.0