Interakt ‑ Sell on WhatsApp

Nice, We use Interakt with Shopify, and it’s made our order tracking and customer communication via WhatsApp effortless

We have been using Interakt for quite sometime and honestly, we have had a great experience.

had a great experience , query was handled nicely and resolved too at the same time.

Basic whatsapp messaging functionality itself wont work 50% of the time. Facing issues raised multiple tickets but no support from customer care.

very helpful application for ecommerce

TaMiMiProjects.com team are truly impressed by the level of service provided by Interakt - Sell on WhatsApp team (Specially Udisha). The support team is incredibly responsive, knowledgeable, and always goes above and beyond to assist us with any questions or issues. Their cooperation is seamless, and they consistently deliver solutions quickly and effectively. It's rare to find such dedication and professionalism in a service provider. Thank you for helping us elevate our store experience—your support is invaluable! Highly recommended!

Faced issues with support and decided to cancel the subscription.

Upped charges with no notification, app and website never gave me a single notification and therefore all the money I spent was a waste. Continued to charge me even while I was in touch with them regarding this issue and refused to refund. Scam of a company and 0 customer service.

They are leaking and selling data to other brands in same category. We have first hand experience this post installation of the application.

No customer service at all. its been 10days and still it doesn't sync fully. You can not contact customer support because there is no such option. only option is automated chat which gives useless help article links.

Easy to use. Support staff is very helpful in the integration process.

Great app to keep your existing customers connected and better than email marketing.

Great for small businesses to start their journey into whatsapp API, value for money.

Great app, would like to see support for WhatsApp Variants such as sizes and colours soon.

Its been 3 months that I have been asking Interakt team to stop Charging me $35 as I have stopped using their services, but there have not stopped charging me even after multiple reminders via raising tickets and sending emails . They dont even have a proper Customer Support Team to talk to and get our queries resolved . In case the team gets to see this review and can resolve my issue over a call, please call me on 6362069800.

Easy to use , app is user friendly will recommend to everyone. The functions are quite easy to understand

Working with them for the past year, it has been very smooth process & very quick resolutions to any problem that come in.

The automated campaigns work well. Team was quick enough to help with automation part.