Interparcel Australia

Shopify online store has been my a dream since we linked Interparcel, easy freight resolution and cheaper freight prices. win win

Interparcel have been absolutely amazing. I use them for all shipping both local and international. There platform works seamlessly with Shopify and as soon as I get an order on Shopify it automatically has all the details and best price on the interparcel interface. It also has an easy setup so it prints the formatted labels easily. Looks professional and saves time and money. Best thing ever.

Samantha from Interparcel has been absolutely outstanding to work with. Her relationship with Ozi4x4 Australia has been exceptional, and she has consistently gone above and beyond to support not only our team, but most importantly, our customers. Nothing is ever too much trouble for Samantha. She is always professional, responsive and willing to step in to help resolve any issues quickly. Her level of service has made a genuine difference to our business and the experience we can provide our customers. We couldn’t be happier with the relationship we’ve built with Samantha and Interparcel. She is a true asset to their team, and we highly recommend her. Thank you, Samantha, from the entire Ozi4x4 Australia team.

Great integration with Shopify and great customer service when there is an issue with lost parcels due to courier incompetence.

We’ve had a great experience using Interparcel for all of our shipping at Babyboo Prints. The Shopify integration makes booking and managing our shipments so easy and has become an important part of our day to day operations. A special mention to Samantha, our Account Manager, who is always incredibly helpful, responsive and goes above and beyond whenever we need assistance. It’s so nice having a real person we can rely on who genuinely cares about our business. Highly recommend Interparcel

Honestly this has been a game changer for how we ship at Dough Bros Pizza Ovens. As soon as an order comes through it's already sitting there in the shipping manager, no faffing about manually entering addresses or details. I just check it over, hit approve and it's done. Considering we're shipping pizza ovens which aren't exactly small or light, having that speed and simplicity makes a massive difference to our day. Cuts out so much back and forth and lets us get orders out the door way quicker. Can't recommend it enough if you're after something that just works without the hassle.

I moved over to Interparcel after Sendle went bust, and it's been like night and day. Onboarding and integration support, discounted rates (after I boycott Aramex) with all remaining couriers to suit, the live chat is well above average (as you're able to chat with a human during business hours), and cases are all followed up via email. I've been assigned an account manager who seemingly goes above and beyond to close claims, price match large/bulk shipment quotes, check in to see how things are going and how they can improve. In a world of e-commerce, A.I. chat, and a diluted market for couriers, this platform is user friendly, ever improving and has been fantastic. Highly recommend.

Daisy is a superstar, She has gone beyond and above to make the integrations happen for us ! Very happy with her level of knowledge and service

Setting up the Interparcel app for our Shopify store has involved a fair bit of configuration to suit our business, but the support we've received—especially from Daisy—has made a big difference. She's been prompt, professional, and genuinely helpful throughout the process. It's been great to have such responsive support while getting everything in place.

Great support from the Interparcel Shipping Tools team! We encountered a small tech error, but after contacting their tech support team, they promptly fixed it on their end. Very supportive and great attitude!

Daisy was able to seamlessly integrate my Website orders though Interparcel, saving me a lot of time, as I was manually entering info previously. Great App. I can't recommend Daisy highly enough, as she went above and beyond to help our company, Thank you

Cant recommend enough! able to get access to very good freight pricing, very easy to use system and most importantly very fast customer support! Daisy has replied to my emails soo fast everytime, the online chat help is also very good. just had a very weird issue which was caused on the other side which wasnt interparcels system but they managed to find the fault and fix it for me, on top of this ive mentioned a few features which would be cool to see and they are working on these to, dont hesitate to get this integration it is very much worth it

Integration is fantastic, especially now that Australia Post is an option. Saves an incredible amount of time. Prices at Interparcel are also quite competitive. Martin has been great at providing me with the best service. The claims team could be a bit more logical and transparent. Everything else is great.

The shopify app has taken our online business to another level. I can log in anytime and find anything I need to know. I can search any of our products and find their stats within a minute. Now that I’ve incorporated shipping into the app, I’m now also shipping with ease. Shopify integrates also with our accounting program which has again made our business so much easier to run and operate. I’m not very tech savvy person so the one on one assistance I’ve experienced from the shopify team to help set up our shopify has been fantastic. Highly recommend any business to use this app.

great app to install, one stop shop for everything you need

Interparcel is very useful, and when we were having trouble setting up our store Daisy provided great help and worked with us us to sort everything out.

We have been using Interparcel for some time now and have been happy with both their service and pricing. Samantha has been fantastic to deal with. Her customer service is excellent, and she regularly checks in throughout the year to see how things are going and to make sure we are prepared for upcoming busy and quieter periods. Having a consistent point of contact who understands our business and shipping needs makes a big difference. General customer service is good. At times responses and follow-ups are a little slower than we would like, but overall our experience has been positive. Interparcel offers competitive pricing, a good range of courier options and a service that works well for our business. We send a large volume of parcels, so reliability, pricing and support are important to us. A special thank you to Samantha for the ongoing support and great service.

A really great app we've been using for some time now. Helped our team with streamlining the process and saving us on shipping fees. Thanks Interparcel and Alex from their team for helping us!

Daisy went truly above and beyond with the service and support she offered us. If all tech companies in the world had staff life Daisy, the world would run a lot smoother