All reviews

Rating Breakdown

  • 5
    85% (127 ratings)
  • 4
    3% (4 ratings)
  • 3
    3% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    8% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 20, 2022

I love this app. I can't even imagine how I would have grown my 3 location business without it. My only complaint is that the fee went up a bit but I cannot complain when I've doubled my sales and cut my inventory management workload down to a few hours per week vs a few hours per day. This app is a must to have the product available when customers want it or you are missing out on sales.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your feedback - we love hearing from our customers! It's great to hear that we've been so instrumental to your growth and that you've managed to reduce your inventory management by such a huge amount, it's fantastic to hear! Thank you again, Tom (Inventory Planner)

1 / 5 Share

Nov. 7, 2022

Be wary merchants! They try to force a new, over 2.5x priced, year long contract by threatening to close the service in a few days if you don't sign their deal.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Thank you for your feedback, however I'm sorry to hear that it's not under happier circumstances. I've spoken with your Account Manager who has informed me that due to exceeding thresholds of your current tariff, your subscription cost has indeed increased. However as we're conscious that pricing increases aren't ideal - especially at this time of year, we've offered you a discounted rate to make the new cost more palatable. We've yet to hear from you following this offer, so please do get in touch so we can move forward together. Tom (Inventory Planner by Sage)

4 / 5 Share

Aug. 5, 2022

Inventory Planner is fabulous and is meeting everything I need. It took me a while to get an understanding of the program and was frustrated from time to time in getting it set up however the support team is amazing and has held my hand all the way through delivering a superior customer service. Thank you support team! If you want a good forecasting model and an AI product replenishment tool that is accurate Inventory Planner is it.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thank you so much for your feedback - we really appreciate it. It's great to hear that Inventory Planner has all you need and that our Support Team were able to fill in the knowledge gaps you needed. We regularly promote our on-demand training webinars too so watch out for those as they're a great additional way to build on your learning. Tom (Inventory Planner)

5 / 5 Share

July 12, 2022

Good inventory planning tool, forecasting works good based on historical data and has manual adjustment options. The ability to connect several warehouses is good. Good self service guides and documentaiton.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your review - we love hearing from our customers! It's fantastic to hear how well Inventory Planner meets your needs forecasting your demand across your warehouses. I'm really pleased you find the manual adjustment useful too! I'll pass on your positive feedback to our documentation team also! Thank you again, Tom (Inventory Planner)

2 / 5 Share

June 15, 2022

This is the best app for inventory forecasting I found on Shopify by far (I tested them all), but unfortunately it's extremely expensive to use. And in recent, it became so expensive that it put the app out of the question for us. I hope in the future you can drop your prices by increasing the app users and maybe charge for any extra support?

Using app

7 months

Total reviews

11

Average rating

4.1

Developer Reply

Hi there, Thank you for your review, we really appreciate your feedback. It's great to hear that you found us to be the best for inventory forecasting! I'm really sorry to hear that you hit a stumbling block with our pricing. I'm not sure if you're aware but our pricing is based on use and there are tweaks that you can make which will alter the cost. Please reach out to our support team so we can help you find a good match for your business: https://www.inventory-planner.com/contact-us/ Thank you again for your review, Tom (Inventory Planner)

5 / 5 Share

March 3, 2022

We recently moved our warehouses and Inventroy Planner has supported us perfectly. All our sales history was migrated at the agreed time and in an extremely smooth and uncomplicated way. A special thanks to Monica for the great support! ;) And in general, we are really satisfied with the Inventory Planner and the features it offers. In case of any questions, you can always get quick and helpful tips via the chat function.

Store

gitti

Using app

About 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Hi Sophie, Thank you so much for your review! We're happy to hear that Inventory Planner has been helping your business with Forecasting, Replenishment, Purchase Orders & Business analysis. We're glad to hear that your migration went smoothly and as you already know we're just one message away using our chat function. The support team is always here for you! The Inventory Planner Team

5 / 5 Share

Feb. 25, 2022

This App has saved us an incredible amount of time and money. The accurate and customizable forecasting ensures that you have what you need when you need it, while also limiting overstock. Purchase orders take much less time and time is money! Additionally the bundles, purchase orders, many other services provided by Inventory Planner will do things in the background that we were doing all manually before. It's worth every penny!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Music to our ears! So glad to hear that Inventory Planner is saving you time and money! Thank you for your kind feedback.

5 / 5 Share

Feb. 9, 2022

We've been using Inventory Planner for over 6 months now and it has been an amazing asset for us. It's saved us a lot of time in doing the forecasting for us and has helped us make much better, faster inventory decisions. I've reached out several times for help, and they've always been extremely responsive and super helpful. Tons of features to use, but you can really utilize as much or as little as you want to make it helpful for your needs. Highly recommend!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad to hear you've had a great experience using Inventory Planner! Thank you so much for your kind feedback.

5 / 5 Share

Nov. 15, 2021

So far one of the best apps to keep control of your inventory on multiple platforms and do internal transfer from your warehouse to others. It is easy to use, and it provides helpful reports. The customer service and technical support team are great, they always answer to your questions in a short time with a good solution to your situation. This app has made our daily operation simpler and better.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Music to our ears! Thank you so much for your kind review. We love to hear how Inventory Planner helps your store's operations!

5 / 5 Share

Nov. 9, 2021

We've been using IP for 2+ years now and support is always top notch and they're always developing new features. Can't say enough about how great they are!

Using app

Over 1 year

Total reviews

11

Average rating

4.2

Developer Reply

Thank you so much for your kind review. We love to hear that Inventory Planner has helped with your purchasing!

5 / 5 Share

Oct. 28, 2021

First, the support is great. Which is good, because at first glance the app appears complicated. But, it's really a swiss-army knife of inventory management, so you can get into the weeds if you want, or, as we do, just do basic management and forecasting, together with PO creation. We originally had it tied into Shopify, but since we just outsourced to a 3PL, it's tied in there now, which makes it even more useful, since the inventory levels are far more accurate :-)

Using app

12 months

Total reviews

11

Average rating

4.9

Developer Reply

Thank you so much for your kind review. We are so glad to hear Inventory Planner helps with your inventory management and forecasting!

5 / 5 Share

Sept. 8, 2021

Total game changer!!! We have lots of products that take 40 days to get, and we were always running out, ordering too late or too much. Inventory Planner sees the "sales velocity" of each product and alerts us to when and how many we need to order. Totally takes away the stress and anxiety of the ordering/forecasting. Theres also a great dashboard that shows you a graphic of your current inventory at its retail and cost price. So the $20k credit card bill isn't so scary when you easily see that you have $50k MSRP product to sell.. You can view all the data in a very simple form or really nerd out. I rarely right reviews, but this one needed to be shared!! I honestly just had to look back at the price.. I thought it was $150, but now see its $99 per month. Saves us from over ordering thousands per month so it's a total "no brainer" and you will forget what it costs. Cheers to success!!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We love to hear that Inventory Planner helps with your ordering!

1 / 5 Share

Aug. 25, 2021

I used this app to help with controlling stock levels in real time but once stock had been updated through IP the total would not decrease until I manually uploaded the accurate numbers . When I asked about the problem I was told to contact Shopify and play email tag . If you are looking for this to actually track anything look at another app first.

Using app

About 2 years

Total reviews

1

Average rating

1.0

Developer Reply

We're sorry to hear about your experience using Inventory Planner. Unfortunately the functionality you describe is not something we support. Shopify acts as master of inventory in this case. Inventory Planner can make an update to stock based on purchase order receiving, but that is the only time that our system affects stock levels. Stock level adjustments following customer orders need to be handled either by Shopify, an inventory management system, or another app. If we can help you with forecasting, purchasing, or reporting, we'll be glad to set up a call to go through your account together.

5 / 5 Share

July 22, 2021

We love Inventory Planner. We have been using inventory planner for many years and find it user friendly and don't know what we would do without it.

Store

Fanjoy

Using app

Over 4 years

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for your kind feedback!

5 / 5 Share

July 20, 2021

I would highly recommend Inventory Planner. It synced seamlessly with our store and has allowed us to data to make more intelligent decisions on merchandising, purchase orders and costing. If you are new to DTC like us, may require a little upfront time to learn, but worth the time. If you ever get stuck or have an issue the chat and in-person support has been exceptional.

Store

Bleuet

Using app

Over 3 years

Total reviews

7

Average rating

4.7

Developer Reply

Thank you so much for your kind feedback. We love to hear that Inventory Planner helps with your merchandizing and purchasing!

5 / 5 Share

July 8, 2021

I am truly enjoying this app and I have now had it for over two years. It syncs beautifully with Shopify and provides so many metrics. I personally do not use the open to buy plan but my open to buy specialist uses all of the numbers from IP to formulate our plan. She is equally impressed. Customer service is really great too, you just message them and they ACTUALLY message back!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear that Inventory Planner helps with reporting metrics and open to buy for your store! Thank you so much for your kind feedback!

5 / 5 Share

June 28, 2021

Still learning the ropes of the forecasting, but the customer support from the Inventory Planner team is OUT OF THIS WORLD. They are always responsive and helpful for all the questions our small business has been dealing with. We primarily use the app for receiving inventory and pulling reports - it is really nice to customize them however you want.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind feedback! We're so glad to help and love to hear that Inventory Planner helps with your receiving and reporting needs.

5 / 5 Share

June 22, 2021

We run a large gift shop with over 32,000 SKUs. This program is awesome and expedites our re-ordering process which we run daily. The team of developers are responsive and have added functionality to further make our operation even more efficient.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear Inventory Planner helps with your re-ordering! Thank you for your great feedback!

5 / 5 Share

May 25, 2021

This app is a total game-changer for us. And this is really the only choice as in this case you can pull in data from multiple sales sites and platforms so amazing for the omnichannel brands. Do not hesitate to implement this. Outstanding - El Parche Coffee

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for your feedback. We love to hear that Inventory Planner helps to see all of your data in one place!

5 / 5 Share

April 27, 2021

Great customer support and awesome app for "retail heavy" companies like ours. Would totally recommend!

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your feedback!