Inventory Source
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Rating
4.0
feedback
215
chart
#12,123
All reviews
Rating Breakdown
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June 1, 2018
They were and are the perfect addition to our business as we have relatively good brand recognition and natural following on social media. However, bringing the extra lines from various sources was what our business needed. They have great customer support and acumen in all areas! Highly recommend them on all levels!
May 17, 2018
There are some great reviews of our app here, however as you can see below the one directly under this is not so great :( Unfortunately we can not get in touch with this customer and they no longer have a Shopify store. We looked into it on our end and we are not sure this is even a real customer. We make mistakes and are committed to fixing them, but the review below is just simply... not true. We don't add thousands of products by mistake... we don't add products at all these are all user controlled. We don't edit featured collections as our app doesn't modify or remove your existing collections. And lastly we have never had a technical issue for 5 months. We wouldn't be in business if it took that long to fix an issue. We stand by our product and if you have a technical issue we will do everything in our power to solve it as fast as possible. We stand by our service as well and if you feel that our support is not up to par you can email me directly at [email protected] and I'll ensure we are providing your top notch service. It's unfortunate we have to leave a review to respond here, but something had to be said. This review is not fair or true and as you can see this "customer" is in the minority among our many happy customers. -Travis | Managing Director
April 11, 2018
Great App. It has been a great resource to upload over 20,000 products on to my website. I utilize it every day to manage product quantity, prices, etc. I would highly recommend, especially for sites with a large number of products. LGNaturals.com
April 3, 2018
If you are starting out in eCommerce, and you have a store which you are selling a number of items, and it may increase or decrease in items, Inventory Source should be your partner. Especially if you have MAP, MSRP pricing requirements you need to honor. I have 4000 plus items in my store, and may even add a second or third vendor feed as well, Inventory Source meets my needs. I have had small issues and things where resolved with in 12 hours. What I like, twice a day i get an email which i can monitor on my phone, that my inventory feed was updated. Also, I like that at any moments notice, anytime of day, I can adjust my catalog feed, search which products i want price overrides on, perhaps find certain items that I no longer want to carry, or add new products to my feed. Then push a force update. Then my store is done, no downtime no fuss, no messing about. Overall, for what they are asking for the price and the customer support I get, I can't complain. If you have a high volume sales store and you want to automate it even further, they offer an order fulfillment service as well. I don't subscribe to it, but I can only imagine it most likely is spot on as everything else seems to be. If you have an eCommerce store and your wholesale vendor is supported, give'm try. Explore the tools they have, the tools are very powerful if you put the small amount of time into getting to know them, which isn't much, as they are very intuitive for the average eCommerce owner can easily pick it up. If you are doing things manually, you are wasting time and money best put to promoting your business.
April 3, 2018
Inventory Source is a fantastic app, just wish it cost a little less! By far the best app in the Shopify Store for "Automatically Upload Products, Sync Inventory"
Oct. 11, 2017
Personally, my business has only been using the Inventory Source app now for a few months. At the beginning, we had some issues, but the customer service was very responsive and got things running again. Altogether, we are very pleased here at need/want using Inventory Source for our inventory automation and in the future hope to have them add full automation to our company. www.needwant.store
Oct. 11, 2017
Team is responsive and willing to help this non IT individual out. Start up and integration was smooth. I would recommend for sure. Justin is the man!!
Oct. 11, 2017
Overall Inventory Source has been phenomenal in both the service they provide and the level of attention their support team gives you. Pros: - I don't have to import, filter, and manage pricing for thousands of products. Which ultimately gives me the freedom to have so many products - Their customer support group is amazing. Very helpful and attentive. I usually get a reply within 1/2 hour. - They have lots of suppliers to choose from for integration. - Lots of Rules can be set up in the configuration. Cons: - Can get pretty costly when adding multiple suppliers, would like to see a discount has integration count goes up. - Getting custom data feeds can sometimes not be feasible. (not sure if this is an issue with inventory source or the supplier.) - You can't specify a certain margin you want to make on each product. I'd like to see that feature added. Only $/% discounts or mark ups are available In summary, I'm very happy with inventory source and will continue to suggest them to fellow ecommerce owners.
Aug. 17, 2017
If you are looking to have your inventory put on auto-pilot, you need this app! I have 2 of my suppliers through IS and I know I never have to worry about out of stock items. The new dashboard is amazing and super easy to use and change pricing and inventory. The support is very responsive and answer your questions within a few hours, they will even schedule a call with all newbies to get your shops set up correctly. They go above and beyond to help make us money! Keep it up, guys!
Aug. 5, 2017
Without Inventory Source I would have no online business. Inventory source is the lifeblood of my online store.
July 30, 2017
Fantastic customer service, the application is easy to use but must watch the video for training... Highly recommended
Using app
About 2 months
Total reviews
1
Average rating
5.0
July 28, 2017
Very happy with the service, Highly recommend this service from Inventory Source
July 28, 2017
I have used the app for a number of years and it certainly helps me with my store as adjusting stock levels and out of stock items when I carry over 3000 items myself would be close to impossible.Customer service is prompt when needed and as a drop shipper this app saves many hours of work. [email protected]
July 28, 2017
I have been with inventory source for sometime now and use them for a few of my stores. My experience has been nothing but amazing from the customer service which they are really fast and helpful down to the everyday updates. Anytime I have contacted customer service they respond quickly and are very helpful all the time. I have yet to have any issues with updates or with them at all. I would highly recommend and the greatest part of it all is it works and makes my life so much easier :) Thanks guys!!
March 27, 2017
Just visited my dashboard and loving the new update. Modern, easy to use. Keep it coming guys!
Jan. 6, 2017
Great app, super friendly & responsive customer service. I am very happy with them, wish I used them earlier!
Sept. 30, 2016
If you are looking for apps that facilitates your order management or your inventory management then stop looking. These are the guys you need. Excellent product, unbelievable team giving timely and valuable support. Our site was very complex and they were a dream find as partners for our business - trueclub.com