iThink Logistics
E-commerce shipping solution in India
Rating
4.4
feedback
89
chart
#446
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
0%
-
Less than a month
9%
-
Less than a year
57%
-
More than a year
31%
Reviews Summary
The reviews for iThink Logistics are overwhelmingly positive, with customers praising the responsive and supportive team, timely deliveries, and smooth coordination. Many reviewers highlighted the excellent customer support and the helpfulness of specific team members like Kalpana, Vishal, Priyanka, Mayuri, and Pragati. The platform's ease of use, reliable order processing, and seamless integration with Shopify were also mentioned as strong points. However, there were a few negative reviews that mentioned issues with withheld funds, delayed pickups, and unprofessional behavior from some team members.
Highlights
Review RSS Feed
All reviews
Feb. 24, 2026
We have had a good experience working with iThink Logistics. The team is responsive and supportive, especially when it comes to resolving operational queries and shipment-related concerns. Their coordination during dispatch planning and tracking updates has been smooth. Kalpana and Vishal from the team are very supportive. Thanks to them.
Feb. 23, 2026
NO.1 Logistics Partner In The Ecommerce Industries. Excellent Customer Support. Very Helpful Team, On Time Support. Highly Recommended I Think Logistics To Any New Growing Start Up Ecommerce Platform Becasue No Extra And Fake Charges Of Any Kind Is Deducted. Special Thanks To Priyanka Mam,Mayuri Mam And Pragati Mam From I Think Have Been Extremely Helpful. The only request from our side is that Currently our firm is facing high RTO rating So could you please try to maintain this thing It would be great. All the other services are okay without any doubt Thank you
Feb. 23, 2026
we had a great experience with this third-party logistics service. Their escalation team is extremely responsive and helpful. Whenever there’s an issue or concern, they respond quickly and resolve the problem efficiently. What stands out the most is their parcel delivery process, which is smooth and timely. Delivery times are consistently accurate, and parcels are always delivered within the expected timeframe, which is crucial for any business. I would definitely recommend their services, especially if you need a fast and reliable delivery system!
Feb. 18, 2026
I’m honestly really happy with the I think logistics service. The team was super responsive, polite, and genuinely helpful from start to finish. They kept me in the loop the whole time and answered my questions quickly without any hassle. My delivery arrived right on time and in perfect condition, which made everything completely stress-free. You can tell they actually care about their customers. I’d definitely use them again and recommend them to others
Feb. 17, 2026
Excellent Customer support Team with great backend support to have delivery shipped on time. Response time to solve Courier related issues is great. Team has helped us to get more benefits at a reasonable rate and are open to connect us with 3rd party vendors Team is very flexible and go out of the way to solve customer logistics grievances and timely closure to imp tickets which are very critical to e commerce business I highly recommed I Think Logistics to any new growing start up e commerce platform because there very few professional aggrigators in market like them who give personalised services and help in the growth of start ups which is very important I wish them very good luck and keep up the good work
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