iThink Logistics
E-commerce shipping solution in India
Rating
4.4
feedback
131
chart
#410
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
3%
-
Less than a year
56%
-
More than a year
40%
Reviews Summary
The reviews for the iThink Logistics app are a mix of positive and negative feedback. Positive aspects highlighted include excellent customer support, efficient order sync, smooth dashboard, and helpful team members like Pragati, Kajol, Monica, and Kalpana. Users appreciate the quick problem-solving abilities of the team and the ease of navigating the platform. However, there are negative reviews mentioning issues such as sudden disabling of accounts without warning, weight restrictions imposed without prior notice, and challenges with communication and resolution. Some users have expressed dissatisfaction with the support staff, including Sailee Raul and Sanehal Pandey, and have raised concerns about payment issues and unethical practices. Overall, the app seems to offer good features but needs improvement in terms of transparency and customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 15, 2024
I've had an excellent experience with Ithink logistics and there client servicing team! Their dedication to providing top-notch service is truly commendable. Especially the new POC Ms. Avani has been outstanding, quick responding, cooperative, and always offering practical solutions. Their prompt responses and proactive approach make a real difference. Highly recommend their services!
Nov. 11, 2024
They also impose weight restrictions on new sellers without informing them in advance. After providing all my company's details.
Oct. 23, 2024
IThink Logistic Quick Services LLP does not support new sellers. They disable accounts without any prior warning or communication. They also impose weight restrictions on new sellers without informing them in advance. After providing all my company's details, completing KYC, and paying ₹2000, they suddenly disabled my account one day without informing me. Though their dashboard is good and easy. Order sync is also smooth. Requesting you to refund the remaining balance in my account.
Sept. 20, 2024
I really liked the service of iThink Fast service Solve the problem quickly Thank you pragati Mam And IThink Also
Store
My Store
Using app
2 months
Sept. 13, 2024
I would like to express my appreciation and gratitute for the services provided by your team. I am particularly grateful to Miss Kajol Korgaonkar, who guided me in a very easy and professional manner whenever I encountered any issues. Thank you for your time and efforts
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