iThink Logistics

July 28, 2025

i have use this platform more than 1 month after i am writing this review. No Professionalism, they are not able to pickup regularly, 80% reverse order fake attempt and cancel, overall 12% delivery down, i have share delivery data of different platform for proof but they have no solution. always i receive answer "update you within... " but i never get update. if you have ecommerce business please do not try this platform.

July 19, 2025

worst app ever. will never recommend to my enemies too. if you ever want to get frustrated-- opt for their services. they are a team of helpless, unprofessional people. i have ended up wasting money and business due to them.

July 11, 2025

Very poor services for COD & prepaid shipment’s, no services provided for fake remarks by delivery agents. Just increase RTO due to no professionalism, cod remittances take upto 7 working days which is pathetic

Aug. 28, 2025

third class support if you have Ecommerce Business Please do not use this Platform.

March 12, 2024

They blackmail you to release payments. Pathetic ethics of the company.

Oct. 21, 2023

WE ARE BADLY HARRASED BY ITHINK LOGISTICS. ITS A COMPLETE SCAM ! All our wallet balance has been deducted by the company and its showing negative balance. Also our COD remittance is kept on hold. Suddenly they have sent an overdue invoice mentioning absurd weight discrepancies for last 3 months, though no prior notification or detail shared by them so that we can justify ourselves. After escalating, they keep diverting the issue to each other without any resolution. If you really want to save your hard earned money then you should avoid them who are trying to scam businesses.

April 15, 2023

- First of all they insure amount upto Rs 1000/- only, so be aware and not to ship high value orders with them. Secondly if your order gets lost due to any reason they will make excuses (like; "provide manifests", "sorry it's been 48 hours and we can't ask courier company for POD", "provide cctv footage of packing", " Ask you that they look and get back to you in a matter and you have to remind them on the same " )and avoid paying the insured amount too. Lastly but not the least if you provide them all the proofs and cctv's footage too they will put blame on you. (We've faced many issues where they denied for secured amount too due to different reasons.) - If your product value is less you can ship with them as they are providing fair shipping rates. - You have to constantly remind them to issue you refund of your canceled shipments, that too they issue in store wallet only. - And don't provide any resolution to your shipments lost in-transit. - Initially they were good with weight discrepancy but now many illogical weight discrepancies. - They don't have good support staff & is eager to put blame on seller. Hope this review is useful & helps you decide.

Sept. 29, 2022

HONESTLY ITS COMPLETE SCAM! For 300gm they charge you Rs 122 doesnt matter which zone on an average there is too much of weight discrepancy, there is no customer support whatsoever, they allot an account manager but in reality he doesn't have any knowledge they keep diverting to each other and will ask you to email , which again they keep forwarding to each other in any dispute , there are multiple other option if you really want to save your money then you should like for more established providers then these newbies who are trying to scam businesses.