All reviews

Rating Breakdown

  • 5
    86% (113 ratings)
  • 4
    5% (7 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (10 ratings)
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5 / 5 Share

Nov. 15, 2024

I've had an excellent experience with Ithink logistics and there client servicing team! Their dedication to providing top-notch service is truly commendable. Especially the new POC Ms. Avani has been outstanding, quick responding, cooperative, and always offering practical solutions. Their prompt responses and proactive approach make a real difference. Highly recommend their services!

Store

ROOKIES

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

They also impose weight restrictions on new sellers without informing them in advance. After providing all my company's details.

Using app

About 7 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

I really liked the service of iThink Fast service Solve the problem quickly Thank you pragati Mam And IThink Also

Store

My Store

Using app

2 months

5 / 5 Share

Sept. 13, 2024

Excellent Customer support Team with great backend support to have delivery shipped on time. Response time to solve Courier related issues is great. Friendly Staff and have a great attitude to solve issues with same day resolution. Happy with the communication of the support staff. Sales Team has helped us to get more benefits at a resonable rate and are open to connect us with 3rd party vendors to increase our business scope. Overall it has been a positive relationship with ITL who has always addressed our problems on time. special thanks to support staff Monica and Kajol who have been giving us exceptional backend support to have deliveries rectified.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Using ithink service since 3 years and my experience is great & All My parcels are taken care & Delivered on time!! All my queries gets resolved at same day Highly recommend everyone to use ithink service for better experience

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Kalpana at ITl Team is a backbone for not just her own company but more so for those she associates with. I can safely say.- Kalpana has been an integral part of the reasons why Soul Works has been able to scale up effortlessly with such a fanatic logistics relationship manager making!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Happy to work here with a smooth and elegant support. very friendly platform and the customer support is also up to the mark. Their response is very helpful and the TEAM MANAGEMENT is also very good. I recommend others to use this app as it is very easy and help you to do the smart work.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Very supportive and cooperative team. Provides amazing service.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

I got in touch with ithink logistic before a month and I am happy with the service the company is providing and the main credit goes to the manager *Bhakti Darji*and her team.she and her team guided me in very easy manners whenever i found issues and their payment teams is so good which I liked and their panel is smooth to handle.I am really thankful to Bhakti Darji for her service and guidance

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

It's a good company ,i am a seller from last 2 years ,the team is very helpfull ,to solve all the queries,& also my manger is also very helpfull manager bhakti

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

The company is good ,I am using from last 2 years ,the team is good always help me with my queries,I will advice to get connect with them & also the manger bhakti id very helpful

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Good service✔

Using app

5 months

Total reviews

1

Average rating

1.0

5 / 5 Share

July 3, 2024

Supporting team and easy navigation dashboard..

Store

GPLT

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2024

I started using from last 4year iThink Logistics for my e-commerce business, and I couldn't be happier with the service! The platform is incredibly user-friendly, making it easy to navigate and manage all my shipping needs in one place. Their customer support is top-notch. Whenever I had a query, the response was prompt and extremely helpful. They truly go above and beyond to ensure customer satisfaction. What stands out the most is their reliability. My shipments are always picked up on time and delivered promptly, which is crucial for my business. The real-time tracking feature is fantastic, allowing me to keep my customers informed about their order status every step of the way. Additionally, their rates are very competitive, offering great value for the comprehensive services they provide. I've also noticed a significant reduction in shipping errors and delays since switching to iThink Logistics. Overall, iThink Logistics has streamlined my shipping process, saving me time and money. I highly recommend them to any business looking for a dependable logistics partner.

Using app

6 months

Total reviews

7

Average rating

4.4

5 / 5 Share

March 15, 2024

iThink Logistics redefines efficiency in the logistics industry. Their intuitive platform, unwavering reliability, exceptional customer service, flexibility, and commitment to sustainability set them apart. From seamless operations to timely deliveries and eco-friendly practices, iThink Logistics exceeds expectations. For businesses seeking a dependable logistics partner, iThink Logistics is the top choice.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2024

Thanks to Pragati Ji and ITL team. Good And Fast service/fast delivery/all time available for help us. We have key account manager Pragati Ji. She is pretty skilled and can quickly resolve our queries...

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

iThink Logistics isn't just a courier company; it's a strategic partner. They've streamlined my shipping process, saved me money, and helped me deliver happy customer experiences. If you're an e-commerce seller looking for a reliable, cost-effective, and customer-centric shipping solution, look no further than iThink Logistics. Give them a try, and I guarantee you'll be writing your own positive review in no time.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Thanks to Bhumika and ITL team. Good And Fast service/fast delivery/all time available for help us. We have key account manager Bhumika. She is pretty skilled and can quickly resolve our queries.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Best Service, We are their Customer Since 2 Years and we have received the best service from Ithink Logistics. Managers and all are Very Helpful...

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

India's Top Logistics Aggregator: Competitive Pricing, Excellent Support. After utilizing the services for one and half years, I feel we made the proper choice in switching, thus I'm submitting this comment. Their prices are among the lowest in the industry, their pick-up and delivery services are excellent and have easy to use backend software. On top of that, I want to express my gratitude to Ms. Bhakti for the outstanding support provided for us. Very good assistance. She get in touch with me to discuss the concerns I raised, such as the shipment manipulation, COD remittance. Keep it up.

Using app

About 1 year

Total reviews

1

Average rating

5.0