All reviews

Rating Breakdown

  • 5
    87% (101 ratings)
  • 4
    4% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (9 ratings)
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5 / 5 Share

June 22, 2024

I started using from last 4year iThink Logistics for my e-commerce business, and I couldn't be happier with the service! The platform is incredibly user-friendly, making it easy to navigate and manage all my shipping needs in one place. Their customer support is top-notch. Whenever I had a query, the response was prompt and extremely helpful. They truly go above and beyond to ensure customer satisfaction. What stands out the most is their reliability. My shipments are always picked up on time and delivered promptly, which is crucial for my business. The real-time tracking feature is fantastic, allowing me to keep my customers informed about their order status every step of the way. Additionally, their rates are very competitive, offering great value for the comprehensive services they provide. I've also noticed a significant reduction in shipping errors and delays since switching to iThink Logistics. Overall, iThink Logistics has streamlined my shipping process, saving me time and money. I highly recommend them to any business looking for a dependable logistics partner.

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

March 15, 2024

iThink Logistics redefines efficiency in the logistics industry. Their intuitive platform, unwavering reliability, exceptional customer service, flexibility, and commitment to sustainability set them apart. From seamless operations to timely deliveries and eco-friendly practices, iThink Logistics exceeds expectations. For businesses seeking a dependable logistics partner, iThink Logistics is the top choice.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2024

Thanks to Pragati Ji and ITL team. Good And Fast service/fast delivery/all time available for help us. We have key account manager Pragati Ji. She is pretty skilled and can quickly resolve our queries...

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

iThink Logistics isn't just a courier company; it's a strategic partner. They've streamlined my shipping process, saved me money, and helped me deliver happy customer experiences. If you're an e-commerce seller looking for a reliable, cost-effective, and customer-centric shipping solution, look no further than iThink Logistics. Give them a try, and I guarantee you'll be writing your own positive review in no time.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Thanks to Bhumika and ITL team. Good And Fast service/fast delivery/all time available for help us. We have key account manager Bhumika. She is pretty skilled and can quickly resolve our queries.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Best Service, We are their Customer Since 2 Years and we have received the best service from Ithink Logistics. Managers and all are Very Helpful...

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

India's Top Logistics Aggregator: Competitive Pricing, Excellent Support. After utilizing the services for one and half years, I feel we made the proper choice in switching, thus I'm submitting this comment. Their prices are among the lowest in the industry, their pick-up and delivery services are excellent and have easy to use backend software. On top of that, I want to express my gratitude to Ms. Bhakti for the outstanding support provided for us. Very good assistance. She get in touch with me to discuss the concerns I raised, such as the shipment manipulation, COD remittance. Keep it up.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

We are working with I Think logistics and we are satisfied with service and rates. we have faced very good co operation regarding claim issues satisfactory...

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

The app is easy to use , have been using this for the past 6 months. The service is phenomenal and quick by Sneha, my account manager.. I recommend this app personally, go for it!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Very good customer service and friendly staff they have. On each and every step, they help me to improve my website's delivery ratio.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

iThink Logistics strive hard to get the shipment delivered to our customer on time and at the remotest location. NDR and RTO are also considerably reduced. Special thanks to our POC Sneha Tervankar for taking prompt action. Looking forward to have long term partnership with iThink as our preferred ecommerce partner.

Store

Mecraaz

Using app

6 months

Total reviews

6

Average rating

4.5

5 / 5 Share

Dec. 28, 2022

We have been in the eCommerce business for so many years, was always facing the problem with NDR many times we use to get fake remarks. Now we are shipping with iThink Logistics and the problem of NDR is fully solved and they have a user-friendly dashboard and I am making more profits now and getting live NDR reports. iThink helped us to reduce RTO 10 %. Also out customer Success executive Arbaz is very helpful he visits our office time to time to assist us.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

I am using this app since 2+ years, whenever we faces any issue my account manger Devanshi & Arbaaz are on toes to help me out, I would suggest every Ecommerce seller to experience their services as they are having experienced & skilled staff.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

we love ithink and its services. prompt action, highly recommended. No issues, perfect on every score. we have tried lots of other services, this one is the best.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2022

We are really happy with the service & the quick support we get from the representative Arbaz Qureshi and other staff. Overall it's been a great experience. Thank you Ithink team.

Store

Zouk

Using app

5 months

Total reviews

7

Average rating

4.6

5 / 5 Share

Jan. 5, 2022

I think is a best logistics company. We are really happy with your service & also very good support from Mehul Vora. all staff & founders are very helpful. Thank you I Think team.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

Delivery Experiance is very good helping staff with fast Delivery Also taking good care Of NDR. Keep I Up

Store

Oclocks

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

I use Ithinklogistics for shipping my order's for my website • https://pro-sellers.in/ I am happy with the support and working with Ithinklogistics is really awesome my RTO Ratio is very less & thanks to all the member's hiral mam / Kinjal mam / Mayank / dilip sir always there for help when we needed ! If any one looking for courier service aggregator and thinking with which logistics service provider you should ho with k would highly recommend to go with Ithinklogistics i have tried almost all major service provider and i am working currently with Ithinklogistics and i have seen ↓ • best customer support • my rto ratio has come down drastically • awesome AI interface • easy order creation & cancellation • start shopping with just adding ₹100 in wallet • Next day Cod remittance • Personal account manager who will help you with each and every query in real time & more Pro-sellers ®

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

I switched to Ithink to get better service and I am very much satisfied with the quality of work they provide. the people are professional and know what they are doing plus the dashboard is very easy to learn and there are people who are there to help you with any kind of problem. I would recommend Ithink to everyone. Thank you

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

They have given us a key account manager. He is pretty skilled and can quickly resolve our queries. We are not left unheard.They are always happy to help us thanks to Bhumika and Team for your support.

Using app

Over 1 year

Total reviews

3

Average rating

5.0