iThink Logistics

Feb. 11, 2026

These are Scammers, Frauds, one of the Worst Logistic Company and They have put my 40-50K Amount on Hold and also when I stopped sending my Orders they Forced RTO almost 250+ Shipments and Total Approximately 600+ RTO worth 12-15 Lac Rupees. Manhor who onboarded me was taking follow ups daily to onboard me and when it comes to Service they will Ghost you. Their NDR System is Total Fraud and Fake. Kaplana who was KAM working with this Fraud ithink logistics Company working for 5 Years will call for Shipments but not the one already sent. Promises call back never Calls. Working with this Company will be Nightmare. This is my First Review and I am Posting this on every Public Fouram and also Google or anywhere these Scammers are Listed. We are already in Process of Prepration of Legal Action for Loss more than 15 Lac by this Scammer Company. We are also writing to Shopify Team to take down this App. Check Google reviews and you will see how many Bad Reviews are there. I warned you Guys I will be Posting everything in Public and waited for you to Refund the Money but you Guys didnt bothered to Return the Money and Compensate for the Loss.

Feb. 11, 2026

We’ve been associated with this logistics since 2024 and have had a good experience so far. The platform is easy to use, integrations work well with Shopify, and order processing has been reliable also Our POC Arina is helpful and responsive. It has definitely simplified our logistics operations.

Feb. 9, 2026

We’ve been using iThink Logistics for the past three years for our D2C brand, IYKA, and the experience has been excellent. Their service has been reliable and consistent throughout. A special mention to our dedicated service agent, Mr. Sujith, who has been doing a wonderful job—his support, responsiveness, and assistance make day-to-day operations much smoother. The dashboard is simple, intuitive, and easy to learn, which makes staff training quick and efficient. COD settlements have always been timely, with no issues so far. Overall, iThink Logistics has been a dependable logistics partner for our brand, and we’re happy to continue working with them.

Feb. 6, 2026

Feb. 3, 2026

"Moving to iThink Logistics was one of the best decisions for our operations. The integration with our Shopify store was seamless—orders sync automatically, and generating labels takes just a few clicks.

Feb. 3, 2026

Feb. 3, 2026

iThink courier is really good, they provide support throughtout the order journey their staff is trained and experienced. Dianna our POC has been helpful. Overall good experience.

Feb. 2, 2026

AFTER SWITCHING TO "I THINK" OUR EXPERIENCE IS WOW . AND WE REGRET THAT WE SHOULD HAVE SWITCHED EARLIER BUT NEVER LATE IS BETTER . THEIR CUSTOMER SERVICE IS EXCELLENT MS DIANNA RATHOD IS ALWAYS THERE TO HELP US IN ANY QUERY. SHE IS RESPONSIVE AND PROACTIVE IN RESOLVING ISSUES COD REMITTANCE IS ON TIME . DELIVERIES IS ON TIME WITH ACCURATE TIME SHOWING TO CUSTOMERS. WEIGHT RELATED DISCRIPENCY QUERIES ISSUES SOLVED ON TIME. OUR EXPERIENCE HERE IS FAR BETTER COMPARED TO SHIPROCKET SHIPEASE OVERALL A GREAT EXPERIENCE HIGHLY RECOMMENDED

Feb. 5, 2026

Third Class team No proper support team every one share mobile numbers and says ask them sab ke sab bevkuf bhare pade hai 3 din tak pick nai karva pate sifr name ke account manager hai kamchor kahi ke

Jan. 4, 2026

Oct. 15, 2025

My experience with I Think Logistics has been nothing short of a nightmare. First and foremost, the company has unfairly withheld my ₹2000 account balance which I am due for a refund. Despite numerous attempts to follow up, they are deliberately refusing to process the refund. This is completely unacceptable and amounts to a clear breach of trust. Secondly, the operational service is terrible. Their primary function, package pickups, consistently fails to happen. Shipments are delayed indefinitely because the assigned agents do not show up. The customer service is non-existent, and the overall service quality is utterly useless. I strongly advise everyone to avoid this company. They are unreliable and hold customer funds hostage. I demand an immediate resolution and the refund of my ₹2000.

Aug. 2, 2025

I worked with iThink and I liked it very much. Their delivery is also good. People contact me quickly. We also get the contact number so that I don't have any problems. I get a conversation immediately. I liked their work very much. Thank you brother and thank you iThink.

July 31, 2025

I have used many Courier Aggregators, and I have also been using IThink Logistics since 4 months now, and I must say ITL is by far the best logistics partner that I would trust my shipments with. Especially since last month, when AMAN GROVER started overseeing my ITL Account, response from ITL Team is quickest, delivery performance is better and RTO percentage is the least till date. Also, I love how detailed yet simplified their dashboard is, unlike all others. Their ITL Connect+ feature takes work off your hands and automates a big chunk of your business. All in all, it's a go ahead for ITL if you ask me!

July 31, 2025

Excellent Customer support Team with great backend support to have delivery shipped on time. Response time to solve Courier related issues is great. Friendly Staff and have a great attitude to solve issues with If you have any problem, you get an instant reply after messaging, and the issue gets resolved at the same time, it's really great support same day resolution. Happy with the communication of the support staff. Sales Team has helped us to get more benefits at a resonable rate and are open to connect us with 3rd party vendors to increase our business scope. Overall it has been a positive relationship with ITL who has always addressed our problems on time. special thanks to support staff AVIRAL KANOUJIYA JI who have been giving us exceptional backed support to have deliveries rectified

July 31, 2025

We would like to thank iThink Logistics for their outstanding logistics services and strong vendor support. A special mention goes to Ameer, whose professionalism, clear communication, and problem-solving skills have made a huge difference. Their consistent performance, timely deliveries, and dedication to supporting vendors have exceeded our expectations.

July 31, 2025

I would like to take a moment to sincerely appreciate the excellent support we've received from I Think Logistics. Working with your team has been a great experience, and we’re especially thankful to Aiviral Kanji, our account manager, for his continuous support. His proactive approach, timely updates, and dedication have truly made a positive impact on our operations. Thank you once again for your commitment and professionalism. We look forward to continuing our successful association.

July 31, 2025

We have been working with iThink Logistics for a while now, and our experience has been outstanding. Their platform is easy to use, integrates smoothly with Shopify, and provides real-time tracking updates for our customers. The support team is always prompt, helpful, and ready to resolve any queries. Deliveries are timely, and the overall service has helped streamline our logistics process.

July 30, 2025

Im proud to say im one of the first clients of ithink. ive seen them grow from zero to hero. Currently my key account manager is Avani and she's a very helpful & kind lady. would recommend ithink

July 30, 2025

We had a very good experience with them. Their team is responsive, pickups are always on time, and deliveries are handled smoothly.

July 30, 2025

I Think Logistic has been a great partner for our shipping needs. Their service is smooth, professional, and reliable. From timely pickups to fast deliveries, everything is handled efficiently. The support team *Arina* is also responsive and helpful whenever needed. Overall, a 5-star experience — highly recommended!