iThink Logistics
E-commerce shipping solution in India
Rating
4.4
feedback
72
chart
#459
All reviews
Aug. 2, 2025
I worked with iThink and I liked it very much. Their delivery is also good. People contact me quickly. We also get the contact number so that I don't have any problems. I get a conversation immediately. I liked their work very much. Thank you brother and thank you iThink.
July 31, 2025
I have used many Courier Aggregators, and I have also been using IThink Logistics since 4 months now, and I must say ITL is by far the best logistics partner that I would trust my shipments with. Especially since last month, when AMAN GROVER started overseeing my ITL Account, response from ITL Team is quickest, delivery performance is better and RTO percentage is the least till date. Also, I love how detailed yet simplified their dashboard is, unlike all others. Their ITL Connect+ feature takes work off your hands and automates a big chunk of your business. All in all, it's a go ahead for ITL if you ask me!
July 31, 2025
Excellent Customer support Team with great backend support to have delivery shipped on time. Response time to solve Courier related issues is great. Friendly Staff and have a great attitude to solve issues with If you have any problem, you get an instant reply after messaging, and the issue gets resolved at the same time, it's really great support same day resolution. Happy with the communication of the support staff. Sales Team has helped us to get more benefits at a resonable rate and are open to connect us with 3rd party vendors to increase our business scope. Overall it has been a positive relationship with ITL who has always addressed our problems on time. special thanks to support staff AVIRAL KANOUJIYA JI who have been giving us exceptional backed support to have deliveries rectified
July 31, 2025
We would like to thank iThink Logistics for their outstanding logistics services and strong vendor support. A special mention goes to Ameer, whose professionalism, clear communication, and problem-solving skills have made a huge difference. Their consistent performance, timely deliveries, and dedication to supporting vendors have exceeded our expectations.
July 31, 2025
We’ve had a great experience working with iThink Logistics. Their consistent performance and strong vendor support have helped us manage shipments efficiently. Special thanks to the support team for always being approachable and proactive
July 31, 2025
I would like to take a moment to sincerely appreciate the excellent support we've received from I Think Logistics. Working with your team has been a great experience, and we’re especially thankful to Aiviral Kanji, our account manager, for his continuous support. His proactive approach, timely updates, and dedication have truly made a positive impact on our operations. Thank you once again for your commitment and professionalism. We look forward to continuing our successful association.
July 31, 2025
We have been working with iThink Logistics for a while now, and our experience has been outstanding. Their platform is easy to use, integrates smoothly with Shopify, and provides real-time tracking updates for our customers. The support team is always prompt, helpful, and ready to resolve any queries. Deliveries are timely, and the overall service has helped streamline our logistics process.
July 30, 2025
Im proud to say im one of the first clients of ithink. ive seen them grow from zero to hero. Currently my key account manager is Avani and she's a very helpful & kind lady. would recommend ithink
July 30, 2025
We had a very good experience with them. Their team is responsive, pickups are always on time, and deliveries are handled smoothly.
July 30, 2025
I Think Logistic has been a great partner for our shipping needs. Their service is smooth, professional, and reliable. From timely pickups to fast deliveries, everything is handled efficiently. The support team *Arina* is also responsive and helpful whenever needed. Overall, a 5-star experience — highly recommended!
July 30, 2025
i use ITL from last 4 year and they too good in logistics service, ITL is good optimize for Better performance and focus on simple things and also very friendly ITL Team like my POC is Pragati and Head Manager Arbaz and many more as per my experience Ithink logistics is better solution for courier service.
July 30, 2025
I wanted to take a moment to express my sincere appreciation for the invaluable support you and your team have provided us over the past year at ithinklogistics. Thanks to your guidance, we have been able to expand our business significantly. I would especially like to acknowledge Vaishali for her exceptional assistance. She has been incredibly polite and helpful, making our collaboration a pleasure. Thank you once again for all your help. We look forward to continuing our successful partnership
July 30, 2025
We've had a great experience working with I Think Logistic. Their team is responsive, pickups are timely, and deliveries run smoothly — making logistics stress-free for us. The tracking system is simple to use, and any concerns we've had have been resolved quickly by the support team. A special thanks to Sohel for his consistent support, smooth coordination, and quick turnaround on any issues. His proactive communication has made a big difference. We also appreciate Devanshi for always being helpful and responsive whenever needed. Ashok’s timely updates and attention to detail have also played a key role in ensuring efficient deliveries. We truly value this positive partnership and look forward to continuing it.
July 30, 2025
We’ve had a great working experience. Their team is extremely supportive, responsive, and reliable. Deliveries are handled efficiently and on time, which has helped us maintain a smooth order fulfillment process. Truly appreciate their dedication and service!
July 30, 2025
iThink Logistics has been a fantastic partner for our brand. From consistent on-time pickups to reliable delivery, they've exceeded our expectations. The real-time tracking gives our customers peace of mind, and we've received great feedback on the timely delivery of their orders. Their customer support is proactive and always there when you need them. It's truly a comprehensive solution that has not only made our lives easier but also significantly improved our customers' post-purchase experience. They've earned our trust!"
July 30, 2025
Excellent Customer support Team with great backend support to have delivery shipped on time. Response time to solve Courier related issues is great. Friendly Staff and have a great attitude to solve issues with same day resolution. Happy with the communication of the support staff. Sales Team has helped us to get more benefits at a resonable rate and are open to connect us with 3rd party vendors to increase our business scope. Overall it has been a positive relationship with ITL who has always addressed our problems on time. special thanks to support staff MAYURI MAM and DILIP MEHTA who have been giving us exceptional backend support to have deliveries rectified.
July 30, 2025
Thank you IthinkLogistiscs Team for your continuous support for my Shopify Store. Special Thanks to DeepaAcharya mam (my account manager) for this unconditional priority customer support in my all shipment.
July 29, 2025
I was using delhivery and i was fed up with it due to no POC and ticketing system. Then with ITL they give POC which is the best part as you can just drop a text or call and any concern of yours will be solved asap. My RTO ratio and fake attempts reduced significantly due to same, My POC Mr. Jilani has been very helpful for all concerns as well reattempts, escalated delivery all concerns are handled perfectly
July 28, 2025
i have use this platform more than 1 month after i am writing this review. No Professionalism, they are not able to pickup regularly, 80% reverse order fake attempt and cancel, overall 12% delivery down, i have share delivery data of different platform for proof but they have no solution. always i receive answer "update you within... " but i never get update. if you have ecommerce business please do not try this platform.
July 25, 2025
We’ve been working with I Think Logistic for a while now, and the experience has been great. Their team is responsive, pickups are always on time, and deliveries are handled smoothly. It’s clear they understand how important timely shipping is for a brand like ours. The tracking system is easy to use, and whenever we’ve had questions or small issues, their support team has been quick to help. It’s made our logistics process a lot less stressful.