All reviews

Rating Breakdown

  • 5
    82% (59 ratings)
  • 4
    7% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (8 ratings)

Reviews with Text

  • 100% (72)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 24, 2025

I have worked with many other logistics companies but I have never enjoyed working with any other logistics company like I Think. I felt very good working with I Think Logistics. I have had a very good experience with I Think Logistics.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

I've had an excellent experience with Ithink logistics and there client servicing team! Their dedication to providing top-notch service is truly commendable. Especially the new POC Ms. Avani has been outstanding, quick responding, cooperative, and always offering practical solutions. Their prompt responses and proactive approach make a real difference. Highly recommend their services!

Store

ROOKIES

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Excellent Customer support Team with great backend support to have delivery shipped on time. Response time to solve Courier related issues is great. Friendly Staff and have a great attitude to solve issues with same day resolution. Happy with the communication of the support staff. Sales Team has helped us to get more benefits at a resonable rate and are open to connect us with 3rd party vendors to increase our business scope. Overall it has been a positive relationship with ITL who has always addressed our problems on time. special thanks to support staff Monica and Kajol who have been giving us exceptional backend support to have deliveries rectified.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Using ithink service since 3 years and my experience is great & All My parcels are taken care & Delivered on time!! All my queries gets resolved at same day Highly recommend everyone to use ithink service for better experience

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Kalpana at ITl Team is a backbone for not just her own company but more so for those she associates with. I can safely say.- Kalpana has been an integral part of the reasons why Soul Works has been able to scale up effortlessly with such a fanatic logistics relationship manager making!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Happy to work here with a smooth and elegant support. very friendly platform and the customer support is also up to the mark. Their response is very helpful and the TEAM MANAGEMENT is also very good. I recommend others to use this app as it is very easy and help you to do the smart work.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

Dianna from iThink has been extremely helpful. She provides updates very quickly and handles everything with professionalism. A truly pleasant experience.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

July 3, 2024

Supporting team and easy navigation dashboard..

Store

GPLT

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2024

I started using from last 4year iThink Logistics for my e-commerce business, and I couldn't be happier with the service! The platform is incredibly user-friendly, making it easy to navigate and manage all my shipping needs in one place. Their customer support is top-notch. Whenever I had a query, the response was prompt and extremely helpful. They truly go above and beyond to ensure customer satisfaction. What stands out the most is their reliability. My shipments are always picked up on time and delivered promptly, which is crucial for my business. The real-time tracking feature is fantastic, allowing me to keep my customers informed about their order status every step of the way. Additionally, their rates are very competitive, offering great value for the comprehensive services they provide. I've also noticed a significant reduction in shipping errors and delays since switching to iThink Logistics. Overall, iThink Logistics has streamlined my shipping process, saving me time and money. I highly recommend them to any business looking for a dependable logistics partner.

Using app

6 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Dec. 27, 2023

Best Service, We are their Customer Since 2 Years and we have received the best service from Ithink Logistics. Managers and all are Very Helpful...

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

India's Top Logistics Aggregator: Competitive Pricing, Excellent Support. After utilizing the services for one and half years, I feel we made the proper choice in switching, thus I'm submitting this comment. Their prices are among the lowest in the industry, their pick-up and delivery services are excellent and have easy to use backend software. On top of that, I want to express my gratitude to Ms. Bhakti for the outstanding support provided for us. Very good assistance. She get in touch with me to discuss the concerns I raised, such as the shipment manipulation, COD remittance. Keep it up.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

We are working with I Think logistics and we are satisfied with service and rates. we have faced very good co operation regarding claim issues satisfactory...

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Very good customer service and friendly staff they have. On each and every step, they help me to improve my website's delivery ratio.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

iThink Logistics strive hard to get the shipment delivered to our customer on time and at the remotest location. NDR and RTO are also considerably reduced. Special thanks to our POC Sneha Tervankar for taking prompt action. Looking forward to have long term partnership with iThink as our preferred ecommerce partner.

Store

Mecraaz

Using app

6 months

Total reviews

6

Average rating

4.5

5 / 5 Share

Aug. 10, 2022

we love ithink and its services. prompt action, highly recommended. No issues, perfect on every score. we have tried lots of other services, this one is the best.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2022

We are really happy with the service & the quick support we get from the representative Arbaz Qureshi and other staff. Overall it's been a great experience. Thank you Ithink team.

Store

Zouk

Using app

5 months

Total reviews

8

Average rating

4.6

5 / 5 Share

Jan. 4, 2022

I switched to Ithink to get better service and I am very much satisfied with the quality of work they provide. the people are professional and know what they are doing plus the dashboard is very easy to learn and there are people who are there to help you with any kind of problem. I would recommend Ithink to everyone. Thank you

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

By far the best aggregator in the market for us. Also they have provided well arranged and compact app which really help us to manage our shipping hassle free. Their support team is really helpful. Technology wise also they are also very good.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

Who doesn't like surprises the same way ithink logistics keep on launching new features regularly. This makes the experience even better.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

Its a very nice app to use. Its smooth and has not glitches as well. Very easy to install as well. As of now have not faced any issues.

Using app

20 days

Total reviews

2

Average rating

5.0