All reviews

Rating Breakdown

  • 5
    78% (73 ratings)
  • 4
    6% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (13 ratings)

Reviews with Text

  • 97% (89)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 31, 2025

We have been working with iThink Logistics for a while now, and our experience has been outstanding. Their platform is easy to use, integrates smoothly with Shopify, and provides real-time tracking updates for our customers. The support team is always prompt, helpful, and ready to resolve any queries. Deliveries are timely, and the overall service has helped streamline our logistics process.

Store

phero

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2025

Im proud to say im one of the first clients of ithink. ive seen them grow from zero to hero. Currently my key account manager is Avani and she's a very helpful & kind lady. would recommend ithink

Store

GymX

Using app

Almost 4 years

Total reviews

15

Average rating

4.7

5 / 5 Share

July 30, 2025

We had a very good experience with them. Their team is responsive, pickups are always on time, and deliveries are handled smoothly.

Store

Waywen

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2025

I Think Logistic has been a great partner for our shipping needs. Their service is smooth, professional, and reliable. From timely pickups to fast deliveries, everything is handled efficiently. The support team *Arina* is also responsive and helpful whenever needed. Overall, a 5-star experience — highly recommended!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2025

i use ITL from last 4 year and they too good in logistics service, ITL is good optimize for Better performance and focus on simple things and also very friendly ITL Team like my POC is Pragati and Head Manager Arbaz and many more as per my experience Ithink logistics is better solution for courier service.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

I wanted to take a moment to express my sincere appreciation for the invaluable support you and your team have provided us over the past year at ithinklogistics. Thanks to your guidance, we have been able to expand our business significantly. I would especially like to acknowledge Vaishali for her exceptional assistance. She has been incredibly polite and helpful, making our collaboration a pleasure. Thank you once again for all your help. We look forward to continuing our successful partnership

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

We've had a great experience working with I Think Logistic. Their team is responsive, pickups are timely, and deliveries run smoothly — making logistics stress-free for us. The tracking system is simple to use, and any concerns we've had have been resolved quickly by the support team. A special thanks to Sohel for his consistent support, smooth coordination, and quick turnaround on any issues. His proactive communication has made a big difference. We also appreciate Devanshi for always being helpful and responsive whenever needed. Ashok’s timely updates and attention to detail have also played a key role in ensuring efficient deliveries. We truly value this positive partnership and look forward to continuing it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2025

We’ve had a great working experience. Their team is extremely supportive, responsive, and reliable. Deliveries are handled efficiently and on time, which has helped us maintain a smooth order fulfillment process. Truly appreciate their dedication and service!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

iThink Logistics has been a fantastic partner for our brand. From consistent on-time pickups to reliable delivery, they've exceeded our expectations. The real-time tracking gives our customers peace of mind, and we've received great feedback on the timely delivery of their orders. Their customer support is proactive and always there when you need them. It's truly a comprehensive solution that has not only made our lives easier but also significantly improved our customers' post-purchase experience. They've earned our trust!"

Using app

5 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

Excellent Customer support Team with great backend support to have delivery shipped on time. Response time to solve Courier related issues is great. Friendly Staff and have a great attitude to solve issues with same day resolution. Happy with the communication of the support staff. Sales Team has helped us to get more benefits at a resonable rate and are open to connect us with 3rd party vendors to increase our business scope. Overall it has been a positive relationship with ITL who has always addressed our problems on time. special thanks to support staff MAYURI MAM and DILIP MEHTA who have been giving us exceptional backend support to have deliveries rectified.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2025

Thank you IthinkLogistiscs Team for your continuous support for my Shopify Store. Special Thanks to DeepaAcharya mam (my account manager) for this unconditional priority customer support in my all shipment.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

I was using delhivery and i was fed up with it due to no POC and ticketing system. Then with ITL they give POC which is the best part as you can just drop a text or call and any concern of yours will be solved asap. My RTO ratio and fake attempts reduced significantly due to same, My POC Mr. Jilani has been very helpful for all concerns as well reattempts, escalated delivery all concerns are handled perfectly

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

We’ve been working with I Think Logistic for a while now, and the experience has been great. Their team is responsive, pickups are always on time, and deliveries are handled smoothly. It’s clear they understand how important timely shipping is for a brand like ours. The tracking system is easy to use, and whenever we’ve had questions or small issues, their support team has been quick to help. It’s made our logistics process a lot less stressful.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 24, 2025

We sincerely appreciate the support and coordination from the ITL team. A special thanks to Ashok Sir for his quick support and management, and to Arina Ma’am for her prompt and proactive assistance. Their efforts have played a key role in ensuring timely deliveries and quick issue resolution for our team. Happy for this positive partnership

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2025

I have worked with many other logistics companies but I have never enjoyed working with any other logistics company like I Think. I felt very good working with I Think Logistics. I have had a very good experience with I Think Logistics.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

I've had an excellent experience with Ithink logistics and there client servicing team! Their dedication to providing top-notch service is truly commendable. Especially the new POC Ms. Avani has been outstanding, quick responding, cooperative, and always offering practical solutions. Their prompt responses and proactive approach make a real difference. Highly recommend their services!

Store

ROOKIES

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Excellent Customer support Team with great backend support to have delivery shipped on time. Response time to solve Courier related issues is great. Friendly Staff and have a great attitude to solve issues with same day resolution. Happy with the communication of the support staff. Sales Team has helped us to get more benefits at a resonable rate and are open to connect us with 3rd party vendors to increase our business scope. Overall it has been a positive relationship with ITL who has always addressed our problems on time. special thanks to support staff Monica and Kajol who have been giving us exceptional backend support to have deliveries rectified.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Using ithink service since 3 years and my experience is great & All My parcels are taken care & Delivered on time!! All my queries gets resolved at same day Highly recommend everyone to use ithink service for better experience

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Kalpana at ITl Team is a backbone for not just her own company but more so for those she associates with. I can safely say.- Kalpana has been an integral part of the reasons why Soul Works has been able to scale up effortlessly with such a fanatic logistics relationship manager making!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Happy to work here with a smooth and elegant support. very friendly platform and the customer support is also up to the mark. Their response is very helpful and the TEAM MANAGEMENT is also very good. I recommend others to use this app as it is very easy and help you to do the smart work.

Using app

9 months

Total reviews

1

Average rating

5.0