All reviews

Rating Breakdown

  • 5
    79% (70 ratings)
  • 4
    7% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    13% (12 ratings)

Reviews with Text

  • 97% (85)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 3, 2024

Supporting team and easy navigation dashboard..

Store

GPLT

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2024

I started using from last 4year iThink Logistics for my e-commerce business, and I couldn't be happier with the service! The platform is incredibly user-friendly, making it easy to navigate and manage all my shipping needs in one place. Their customer support is top-notch. Whenever I had a query, the response was prompt and extremely helpful. They truly go above and beyond to ensure customer satisfaction. What stands out the most is their reliability. My shipments are always picked up on time and delivered promptly, which is crucial for my business. The real-time tracking feature is fantastic, allowing me to keep my customers informed about their order status every step of the way. Additionally, their rates are very competitive, offering great value for the comprehensive services they provide. I've also noticed a significant reduction in shipping errors and delays since switching to iThink Logistics. Overall, iThink Logistics has streamlined my shipping process, saving me time and money. I highly recommend them to any business looking for a dependable logistics partner.

Using app

6 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Dec. 27, 2023

Best Service, We are their Customer Since 2 Years and we have received the best service from Ithink Logistics. Managers and all are Very Helpful...

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

India's Top Logistics Aggregator: Competitive Pricing, Excellent Support. After utilizing the services for one and half years, I feel we made the proper choice in switching, thus I'm submitting this comment. Their prices are among the lowest in the industry, their pick-up and delivery services are excellent and have easy to use backend software. On top of that, I want to express my gratitude to Ms. Bhakti for the outstanding support provided for us. Very good assistance. She get in touch with me to discuss the concerns I raised, such as the shipment manipulation, COD remittance. Keep it up.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

We are working with I Think logistics and we are satisfied with service and rates. we have faced very good co operation regarding claim issues satisfactory...

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Very good customer service and friendly staff they have. On each and every step, they help me to improve my website's delivery ratio.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

iThink Logistics strive hard to get the shipment delivered to our customer on time and at the remotest location. NDR and RTO are also considerably reduced. Special thanks to our POC Sneha Tervankar for taking prompt action. Looking forward to have long term partnership with iThink as our preferred ecommerce partner.

Store

Mecraaz

Using app

6 months

Total reviews

6

Average rating

4.5

5 / 5 Share

Aug. 10, 2022

we love ithink and its services. prompt action, highly recommended. No issues, perfect on every score. we have tried lots of other services, this one is the best.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2022

We are really happy with the service & the quick support we get from the representative Arbaz Qureshi and other staff. Overall it's been a great experience. Thank you Ithink team.

Store

Zouk

Using app

5 months

Total reviews

8

Average rating

4.6

5 / 5 Share

Jan. 4, 2022

I switched to Ithink to get better service and I am very much satisfied with the quality of work they provide. the people are professional and know what they are doing plus the dashboard is very easy to learn and there are people who are there to help you with any kind of problem. I would recommend Ithink to everyone. Thank you

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

By far the best aggregator in the market for us. Also they have provided well arranged and compact app which really help us to manage our shipping hassle free. Their support team is really helpful. Technology wise also they are also very good.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

Who doesn't like surprises the same way ithink logistics keep on launching new features regularly. This makes the experience even better.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

Its a very nice app to use. Its smooth and has not glitches as well. Very easy to install as well. As of now have not faced any issues.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

it's a great app. easy and efficient. The service received from them adds value to our business . Thanks

Store

Traya

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Appreciate the service provided by ithink team and specially sales person Yogita. Their panel is super efficient and user friendly

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

I have been using this app for about 2 months now. I have not faced any issues, their support team is top-notch, takes responsibility, and get every issue resolved within hours. Also, the cost of shipping is also comparatively low. The COD remittance is always on time. All in all 5 on 5 and a big Thumbs Up!!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2021

Among all the courier aggregator apps that I have used, Ithink is the best one. Not only have they got amazing features, but also they have a fantastic team to help anytime, especially Hemil and Aftaab. My POC- Kalapana is also very prompt and active. After using Ithink, I never have to worry about Shipping again!

Using app

2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 3, 2021

This app interface is very easy to use. It makes our work reduced by half and the back-end team is swift in resolving the vendor issues. Delighted to work with the Ithink team. It is bliss for small businesses. Thank you

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

Flawless app, excellent support by the developers too. I can't think of any other logistics app on shopify that provides as good service as Ithink.

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 10, 2021

We Started Using the app and it's really helpful! It integrates all orders very accurately! Every Business should give this app a try!

Using app

28 days

Total reviews

5

Average rating

4.8