All reviews

Rating Breakdown

  • 5
    78% (73 ratings)
  • 4
    6% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (13 ratings)

Reviews with Text

  • 97% (89)
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5 / 5 Share

Sept. 3, 2021

This app interface is very easy to use. It makes our work reduced by half and the back-end team is swift in resolving the vendor issues. Delighted to work with the Ithink team. It is bliss for small businesses. Thank you

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

Flawless app, excellent support by the developers too. I can't think of any other logistics app on shopify that provides as good service as Ithink.

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 10, 2021

We Started Using the app and it's really helpful! It integrates all orders very accurately! Every Business should give this app a try!

Using app

28 days

Total reviews

5

Average rating

4.8

5 / 5 Share

June 7, 2021

Great care support and loved the NDR feature as well as the dashboard which is very user friendly. Will highly recommend.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2021

It's been a month since we've been using the app at PeelsNutButter. Great onboarding and speedy customer service. Good to have a WhatsApp contact for immediate query resolutions. Our point of contact Arbaz Qureshi has been prompt and professional to help iron out teething issues we'veve faced. Thanks for your help. Hoping this continues and looking forward to using the app.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

We have been using I think app for the last 2 years. Both customer service & logistic coordination is great. Another important part is CoD Remittance has been on time from ithink.

Store

Bebaak

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2021

Good App and very Good service. also rates are Cheaper than other logistics partner. would like to work for long time.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2021

Good App and very professional service. Look forward to working with them for a longer term for our ecommerce shipments

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

We are very happy with Dedicated customer support from ithink logistics. All our queries are heard and solved pretty quickly. That's not all. They also take our feedback on how can they improve the service to make it better

Using app

Almost 2 years

Total reviews

5

Average rating

4.4

5 / 5 Share

Feb. 24, 2021

Very user-friendly and easy to schedule orders right from Shopify. Arbaz has helped with everything. Love Ithink Logistics. Very professional

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

iThink logistics is good in terms of service. We get good support from ithink team. Solution is given on time and very supportive.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

I wanted a courier service that could help me with quick resolution. I'm glad I found Ithink who has a professional and friendly support staff especially sagar shirdhankar who goes out of the box to make ends meet.

Store

dmodot

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

We’ve been working with iThink Logistics since their early days, and it has been one of the best logistics aggregator experiences we’ve had in India. In logistics, You don't need support always but when things go out of hand delays, shipment issues, courier escalations and what truly matters at that point is support. The iThink team has consistently stood out here. Their responsiveness and willingness to take ownership of problems is something we rarely experienced with other top logistics aggregators in the country. This strong support system is the main reason we’ve continued with them for so long. They don’t just provide shipping services; they actively help resolve issues and keep operations running smoothly. Highly recommended for businesses that value dependable support, not just shipping rates.

Using app

Over 4 years

Total reviews

11

Average rating

4.8