All reviews

Rating Breakdown

  • 5
    85% (94 ratings)
  • 4
    5% (6 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (7 ratings)
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5 / 5 Share

Nov. 28, 2017

Jivochat app does what it claims to do.Enables us to talk to unknown visitors directly in real time, send them attachments in real time and also gives information on which page they are viewing and their location. Moreover, their desktop app is very simple and intuitive with real time notifications . Would recommend to any person who is just getting started with a Chat app for their site.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2017

Muito bom!! O aplicativo é excelente, ajuda muito a ter mais contato com o cliente. E aumentar as vendas.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2017

We've been using Jivo Live Chat for the past week and our sales have significantly increased. The app is super easy to use in the office and on the go thanks to the mobile app. It's nice knowing that we have saved several potential abandoned carts through this app. I highly recommend Jivo to any store struggling with conversions!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2017

I really love Jivo Chat... I get the chance to see where my clients are on the site and give them information live. It's really easy to use for one or multiple sites. I really recommend it!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2017

Very useful to offer the best customer service. Great App

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2017

One of the best chat apps out there and I have tried a few. Easy to use and install and works great. The best thing it has done for our business is to help engage our customers easier and will definitely assist in increasing our sales.

Using app

11 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 15, 2017

Had used a few different apps prior to this. Hands down best mobile application and desktop app available. Being able to custimize every piece is a great bonus too. Tech support has been great when needed. All around happy to have bought a full liscense for the next year.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2017

Excelente aplicativo. essencial para minha loja virtual. Super recomendo! Aline

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2017

As a first time e-commerce owner, this was the app that was one of my first choices. Since I am working as a full time support representative, this was of course something very important to have on my website. Jivo Chat is the most user-friendly support chat module that I have used, I would recommend it to every single one of you! In any case, the support team of Jivo is there to help you too which is amazing. 5/5 app, must have for e-commerce owners.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2017

Jivo works great and does everything you need it to do. The cross user functionality works well and has increased the efficiency of my team's communication. In comparison to other chat products we have used in the past, Jivo Chat is the most high quality platform with the best features and continually works as it should - if you are considering getting a new chat platform, get Jivo

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2017

Jivo Live Chat has been increasing our conversions with its proactive chat feature (automatically inviting visitors to chat based on triggers we set, such as time on page). The ability to transfer a chat from one agent to another has been great. Installation was simple and we love being able to run Jivo Live Chat from a windows application, a browser, or an android app.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 30, 2017

Loving this app - it’s making my communication lightnight speed with my customers!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2017

Actualmente usamos Jivo Live Chat, y nos encanta 100% recomendada. La aplicación Jivo Live Chat es agradable y fácil de usar tanto para clientes como para administradores. Simplemente entiendes intuitivamente qué hacer. Es compatible con diferentes idiomas, lo que es muy importante para nosotros.. ¡Buen trabajo! ¡100% recomendados!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2017

Actualmente usamos Jivo Live Chat, y nos encanta 100% recomendada. La aplicación Jivo Live Chat es agradable y fácil de usar tanto para clientes como para administradores. Simplemente entiendes intuitivamente qué hacer. Es compatible con diferentes idiomas, lo que es muy importante para nosotros. Es muy flexible, puede conectarlo con cualquier canal que use, FB, Viber, Telegram, para estar siempre en contacto con sus clientes potenciales. ¡Buen trabajo! ¡100% recomendados!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2017

I absolutely love this app .. .it shows my customers that I am on the job I will not miss sales

Using app

About 2 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 21, 2017

Utilizamos o aplicativo a pouco tempo, mas estamos bem satisfeitos com sua funcionalidade. Simples e fácil de manusear, é ótimo para uma comunicação rápida com os clientes.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2017

We have already had a great experience with using Jivo Live Chat when we had our business in Europe and we were happy to find it here, in Shopify Apps. Jivo Live Chat App is nice and easy to use for both customers and admin. You just intuitively understand what to do. It supports different languages, what is very important for us. It is very flexible – you can connect it with any channel you use – FB, Viber, Telegram, so you can be always in touch with your potential customers. Good job, guys! We will definitely recommend it!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2017

We recently switched to Jivo Live Chat from another live chat client and we couldn't be happier. The installation quick and easy (literally one-button install on the Shopify app store) and it works like a champ. Very easy to use and switching between the mobile app and the windows app is as simple as opening the app on the device I'm using. We've experience ZERO bugs/crashes/issues in the days we've been using it. The features included with the pro version of the app exceed what other live chat clients offer and at a lower price. Our customer interaction has also increased since installing Jivo Chat! Love this app and we highly recommend it to anyone looking to add live chat to their web site!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2017

I love Jivo Chat, beautiful design, supports different languages and most important you can connect it with facebook, viber and telegram! I know they also have call back feature, I did't tried it yet but sounds cool. Big plus is they have great customer support, which is very important for me. So far it's best chat I have used for my web site!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2017

Install was a breeze and I have seen an increase since Jivo deployement. I would highly recommend.

Using app

5 months

Total reviews

1

Average rating

5.0