All reviews

Rating Breakdown

  • 5
    85% (94 ratings)
  • 4
    5% (6 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 15, 2018

I was tried different chats because I'm very pretentious in the end jivo chat was exactly for that i looking. all inclusive in 1 chat, allow you make automatization by yourself, very friendly interface, full customization and very very easy to work. Amazing support. Im very happy, highly recommend!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2019

I've had this app in place for over a year now and can say that it's a very well thought out app, easy to use and JivoChat has always been immediately available the few times I have had to reach out. The hardest thing for me (with being a 1-person business) is remembering to turn it on and off as I am constantly stepping away from my computer, but if you have a website environment where chat is beneficial, I wouldn't hesitate to go with JivoChat.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2018

I found that this is a ver powerful tool to increase sales, when we install the free trial we resolve questions of the customers about our products, we increase our sales, we are very happy to select this option

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2018

Very good App Chat for Shopify platform.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2018

Brilliant chat app. We’ve tried a couple of them, but this one is the only that works great and be easily localised to my country (in my case - Russia). Highly recommended.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2018

Great app with very good and responsive supporting service.

Using app

21 days

Total reviews

18

Average rating

4.3

5 / 5 Share

Jan. 23, 2018

I would recommend anyone a perfect application. it is a work that contains many applications together and is convenient.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2018

Excellent Jivochat live chat in our website www.brosled.com and our shop shop.brosled.com, we have compared with many other live chat, this is the best with cheapest cost. you can make an registration through this link, and get discount. https://www.jivochat.com/?partner_id=8482&lang=en&pricelist_id=4 thank you.

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2017

This is the best Live Chat app I've tried on Shopify, and have tried most of them. Has all the needed features for less per month than other apps. Great, fast customer service too. Nothing negative to say.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2017

This is the best Live Chat app here on Shopify. Period. A must-have for any store owner who desires to talk/chat in real-time to their customers. This has an in-app call feature. This comes in real handy when you want to save $$ on expensive international call and gain more trust of your visitors. I can't emphasize the importance of a good live chat on sales. Also, I have not noticed any negative speed effects due to the live chat (many other live chats slow down your website). Been using it for a week now and I am just over the board. :) Keep up the fab work guys!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 2, 2018

One of the must-have apps for any store owners out there. Be it an established or a newbie. If you don't have it yet. You're missing out! Thank you from www.khais.club

Using app

3 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 12, 2017

I use it through the IOS app. It's very easy to use and very helpful!

Store

Pitthu

Using app

About 2 months

Total reviews

2

Average rating

4.5

1 / 5 Share

Dec. 11, 2017

This company is pure SPAM. They contacted me via a chat feature I already have installed and via the contact form on our website just to get me to try their app. I'm reporting them to Shopfy. That's no way to do business.

Using app

2 minutes

Total reviews

12

Average rating

2.6

Developer Reply

Hey, If you installed our app you are already using it. Our Customer care manager just wanted to help you adjust the app to your business needs. All that we are doing is for your success.

5 / 5 Share

Dec. 11, 2017

We have been using Jivo Live Chat since last month and it is the best Live chat app we have used. It is very easy to use and also gives you live visitor tracking of current visitors on your website and what page their on which can really come in handy when determining when you want to chat with a potential customer. Thanks Jivo Live Chat! Ab Designed It, Inc

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2017

The best Chat App, period. I've been using it for about 10 days, and it's really good, it's simple to set up agents, so I can have my co-workers answering questions while I produce.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2017

This is really useful for our customer. Thank You Jivochat.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2017

This app helps communication with customers. It works great, lots of good feedback regarding this app

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2017

A product we sell online is embarrassing for most people to talk about with their Doctor. Using Chat they can stay anonymous but still get clinical advice. We love Jivochat and have used another Chat App that was not anywhere close as easy to use. It works seamlessly with Shopify, my Agents are happier and customers are using it. I would highly recommend Jivo!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2017

This tool is a MUST-have! We design/manufacture/sell personalized jewelry and the ability for website visitors to speak with us immediately and ask questions is crucial to our future success. Jivo is responsible for increasing our sales from the second we installed it. Support is very helpful and "live" using their own technology. If you're on the fence about installing Jivo LIve Chat - don't be. Install this app now and see your conversion rate drastically increase!

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 29, 2017

I've actually tried other chat apps before but JivoChat is definitely a stand out! Really easy to use, and they have all that I need and want in a chat system. Not to mention the really sleek looking layout on my website! Thanks for making such an amazing app! Definitely worth the money! :)

Using app

3 months

Total reviews

1

Average rating

5.0