JivoChat: Live Chat & WhatsApp
JivoChat ‑ WhatsApp & Live Chat for your Shopify Store
Rating
4.3
feedback
110
chart
#12,845
All reviews
Rating Breakdown
Feb. 13, 2019
I have been using jivo chat from an year, and i had an amazing experience with it. specially i like their option which allow us to read what user is typing. its great.
Thank you for your feedback, we have more cool features coming.
Feb. 13, 2019
Jivo Chat is working very well for our company. The best chat app we tried. I highly recommend it. Customers are also happy!
Thank you.
Feb. 13, 2019
I use the app for a chatbox on my webshop, really doing its job! would recommend trying it out! We like it alot !
Thank you very much!
Aug. 31, 2019
I found out about Jivo where I worked as a remote customer service agent. I fell in love with it and was very excited to see it on Shopify's app store. I use it to act as a sales agent or representative when I have visitors or customers on my store site. The most important thing is that I never miss chats on mobile or my PC, the notification sounds are so loud! I'd love cheaper plans though as I'm a small business, but then again, they give value for money.
Thank you for your review.
Feb. 6, 2019
This app is amazing!! I really like it, its so user friendly. Works extremely well on mobile too!! I'm using the free version for now but plan on upgrading really soon. Its definitely worth it.
Feb. 5, 2019
I am new to JivoChat and it has worked very well so far. The connections that can be made have proven to be a positive with my new business!
Dec. 20, 2018
I absolutely love this app! Nothing like it out there. The multi-channel function is awesome, and the phone features are unique as well. Support is always online and excellent. This is the best communication tool I have ever seen!
Thank you for your review.
Nov. 14, 2018
We just started using Jivo and they are great. Easy to install, customer service (via their own chat) is always there with all the answers. Works well on our mobile Wix site, something we required. So far, so good!
July 23, 2018
Worst customer service experience you'll ever experience. Didn't even get to use the program for the 14 day free trial because it would error 500 on load. Followed all the steps customer service told me to and when they couldn't figure it out they just closed the case as solved. Don't give them your money one problem and your on your own!
Thank you for your review, all the technical problems could be solved by contacting our support team on the main page chat. We are happy to see your problem solved and you keep using our software, thank you for your trust.
March 21, 2018
I love this app, It gives you the option to service your customer a lot better. it has different options such as talking to a customer, on the phone or chat. I download the app on my phone and desktop so I am always online with my customers. It definitely increased my conversions. Must have app for everyone.
March 20, 2018
Very satisfied with all the options to personalize and make perfect fit the chat with your store. It offers a mobile special icon for mobile devices very cool. Very practical way to organize which agent would attend the customer depending their availability. Great chat app.
March 13, 2018
Ferramente muito interessante para ajudar com as duvidas dos clientes. Deixa seu trabalho mais confiável.
March 8, 2018
Excellent application to talk with our clients, we can monitor who is live in our site and know from where the client is speaking and many other options, once again excellent app, I recommend to anyone who really wants to give attention to their customers.Cheers!!!!!!
March 3, 2018
So far I am LOVING this app! I feel like I'm connecting with my customers on a much better level and love that the app is proactive in starting conversations with the potential buyers. This one is a keeper!!!
March 2, 2018
Really great and smooth app, been able to convert customers solely via the chat.
Feb. 28, 2018
I love this app! As a new shop owner it'd important for me to be able to communicate with my customers but I had no coding experience. This app is really easy to install and to customize. I was up and chatting in no time. Sweet!