Jotform AI Chatbot ‑ Live Chat for Shopify

Jotform AI Chatbot ‑ Live Chat

Improve customer support with AI livechat and boost your sales
Rating
3.8
Feedback
32
Reviews
Chart
#2,242
Shopify

All reviews

5 / 5 Share
Sept. 14, 2025

Store Using app Total reviews Average rating
Ai-TechWorld About 1 month 3 5.0
Developer Reply

Hi Ai-TechWorld, Thanks for giving our app a 5-star rating. It means a lot to us. If you have any questions or suggestions, feel free to share them with us through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

5 / 5 Share
Sept. 13, 2025

Seamless Integration

Store Using app Total reviews Average rating
Zyu 3 days 3 5.0
Developer Reply

Hi Zyu, Thanks for your excellent review. We’re glad to hear that integrating our app with your Shopify store was seamless. If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

5 / 5 Share
Sept. 2, 2025

Super customizable. Best app Ive used so far, period

Store Using app Total reviews Average rating
The Disciple Daily 1 day 1 5.0
Developer Reply

Hi The Disciple Daily, That’s great to hear! We’re glad you’re loving the app and enjoying the customization. Thanks for sharing your experience. If you have any questions, reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

5 / 5 Share
Aug. 31, 2025

So far, this app has been a huge time saver. It provides accurate and useful information to our customers. Lots of options to customize the responses but pretty good out the gate.

Store Using app Total reviews Average rating
RM Outpost 4 days 1 5.0
Developer Reply

Hi RM Outpost, Thanks for your thoughtful review. We’re glad our app is saving you time and helping you deliver useful information to your customers. If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

5 / 5 Share
Aug. 27, 2025

I had some trouble upgrading my plan through Shopify since the discount wasn’t applying. It took a bit longer than expected, but Jotform eventually fixed the problem and honored the discount. Thank you for making it right — everything is working well now.

Store Using app Total reviews Average rating
American Tile Depot 2 months 16 5.0
Developer Reply

Hi American Tile Depot, Thanks for sharing your experience. We’re glad that the issue with your account upgrade has been resolved and everything's working well now. We appreciate your patience and understanding. If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We're always here to help.

1 / 5 Share
July 9, 2025

Did not work at all, the UI just totally hung in the app and I could not even get it to work. Bad times

Store Using app Total reviews Average rating
Cyclone Pods 6 minutes 6 4.3
Developer Reply

Hi Cyclone Pods, Thanks for your feedback. We'd like to inform you that the issue has been resolved. We've also responded to your support ticket here: https://www.jotform.com/answers/28804181. It would mean a lot to us if you could consider updating your review based on this update. If you have any other questions, feel free to let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

5 / 5 Share
July 2, 2025

Brilliant app and top-notch support, couldn’t be happier Can’t fault the Jotform App or the team behind it - absolutely spot on. It was incredibly easy to integrate with Shopify, and everything worked seamlessly right from the start. Training the AI bot is refreshingly straightforward. No faffing about with complicated flows or hours of setup like some others, it just works. The interface is clean, intuitive, and genuinely user-friendly. A proper plug-and-play solution for anyone looking to add AI to their store. A full 5-star experience, great app, great people. Highly recommended.

Store Using app Total reviews Average rating
Plastic Solutions (Aldridge) Ltd About 1 month 2 5.0
Developer Reply

Hi Plastic Solutions (Aldridge) Ltd, Thanks for your thoughtful review. We appreciate you sharing your experience on how easy it was to set up your AI chatbot and add it to your Shopify store. Your 5-star rating and recommendation mean a great deal to us. If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

5 / 5 Share
July 2, 2025

Really easy to set up, easy to train and very helpful to our customers. Definitely 5 Stars!

Store Using app Total reviews Average rating
Die Stadtgärtner About 1 month 9 4.3
Developer Reply

Hi Die Stadtgärtner, Thanks for your 5-star review. We’re thrilled to hear that you find our Shopify AI Agent easy to set up and helpful for your customers. Your feedback means a lot to us. If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

5 / 5 Share
July 1, 2025

I love Jotform, so far so good!! I have lots of content on my website and visitors ask questions and it provides smart comprehensive answers leaving them happy and saying "thank you"! It also does a great job answering all queries related to customer orders on my Shopify store and that leaves me with more time to do other stuff! Essential tool for any online business.

Store Using app Total reviews Average rating
GoutandYou.com About 1 month 2 5.0
Developer Reply

Hi GoutandYou.com, Thanks for your wonderful review. We're happy to hear that our app has become an essential tool for your Shopify store and is helping you manage customer queries smoothly. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

5 / 5 Share
May 26, 2025

excellent app, great ai chat features

Store Using app Total reviews Average rating
Vibe Home 16 minutes 9 5.0
Developer Reply

Hi Vibe Home, Thanks for your great feedback. We’re happy to hear you’re enjoying our AI Agents feature. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

5 / 5 Share
May 24, 2025

It was very easy to setup, it is user friendly and is a very responsive AI agent.

Store Using app Total reviews Average rating
The Beautree 37 minutes 1 5.0
Developer Reply

Hi The Beautree, Thanks a lot for your positive words. We're happy you find our AI Agent app intuitive and that you're enjoying how responsive and user-friendly the AI Agent is. We appreciate you being part of the journey. Let us know if you have any questions or suggestions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

5 / 5 Share
May 23, 2025

The chatbot was very easy to use and customize. It come up with default configuration that help up deploy the chatbot quickly

Store Using app Total reviews Average rating
FARMISTORE 31 minutes 1 5.0
Developer Reply

Hi FARMISTORE, Thanks for rating our app 5-stars. We're glad to hear the setup was smooth for you and that the default settings helped you get up and running fast. If you ever need help or if you have any questions, feel free to let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

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