Rating

4.9

feedback

385

Reviews

chart

#646

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    31%
  • Less than a month
    28%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer service provided by the support team. Users highlighted the quick response times and efficiency of the support staff, mentioning specific names like Abby, Hana, Ethan, Olivia, Avery, and others who were extremely helpful and knowledgeable. The app itself was described as easy to set up and customize, with features that worked smoothly and seamlessly with Shopify themes. Users also appreciated the free plan options and the ability to generate recurring revenue through subscriptions. However, there were a few negative comments regarding technical issues and delays in response from the technical team, but these were outweighed by the positive experiences shared by the majority of users.

Highlights

Exceptional customer service and quick response times
Easy setup and customization of the app
Positive feedback on specific support team members like Abby, Hana, and Avery
App's seamless integration with Shopify themes and ability to generate recurring revenue
Some users experienced technical issues and delays in response from the technical team

Rating Breakdown

  • 5
    95% (364 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 96% (363)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 24, 2026

Henaさんがご丁寧に対応していただきました。 ありがとうございます!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2026

The team at Joy Subscriptions has provided the highest level of service I have ever encountered in an app team (and we've installed ALOT of apps!). Daniel and Philip really took the time to understand our needs and build us a customised solution. They have been very responsive thoroughout the entire process and an absolute pleasure to work with. We have tried several other subscription apps and this is by far the best we have found.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2026

Fonctionne bien et un service client rapide et réactif quand on a besoin (merci Abby !)

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2026

el servicio al cliente en vivo es exceptional , super amables y eficientes rápidos amo joy subcriciones le ha dado mucho valor a mi pagina wed y cada que tengo una pregunta simplemente chateo con un agente en vivo y soluciona mis dudas eficazmente . muy feliz con el servicio de esta app

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

Really amazing customer service, helped me customise the widget to our store's theme in record time and looked fantastic. Would highly recommend so far!

Using app

8 days

Total reviews

2

Average rating

5.0

All reviews

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