Rating

4.9

feedback

157

Reviews

chart

#1,103

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    41%
  • Less than a month
    37%
  • Less than a year
    10%
  • More than a year
    0%

Reviews Summary

The Joy Subscription App has received overwhelmingly positive reviews from users. Customers praise the app for its user-friendly interface, easy customization options, and responsive customer support. Many users highlighted the quick and helpful assistance they received from support team members like Hana, Abby, Jasmine, and Audrey. The app's ability to streamline subscription management and integrate seamlessly with Shopify stores was also appreciated. However, there were a few mentions of the app lacking certain advanced features and needing further development. Some users experienced issues with compatibility and bugs, leading to site disruptions.

Highlights

Positive customer support and assistance
User-friendly interface and customization options
Seamless integration with Shopify
Lack of advanced features and development needed
Compatibility issues and bugs

Rating Breakdown

  • 5
    95% (149 ratings)
  • 4
    4% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 18, 2025

Sehr einfache Bedienung der App und schnelle Antwort und Hilfe beim Support

Using app

--

Total reviews

6

Average rating

5.0

4 / 5 Share

April 17, 2025

The App is nice even though users do not get most features to be able to adapt potential clients to the terms of service. Sonny however was of great help in assisting me with some of the features and making changes where required

Store

My Store

Using app

--

5 / 5 Share

April 16, 2025

Jasmine and Doris helped me customise my widget and other features on the app. Very helpful!

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 16, 2025

Complete application (currently being tested). Very responsive support, fast translation into French of access to the user portal and the content of widgets and emails.

Using app

1 day

Total reviews

41

Average rating

3.8

5 / 5 Share

April 15, 2025

Simple widget with wonderful support from Hana. It does what it should. If you need help, support is available immediately. We will see if customers will use it or not.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

All reviews

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