Joy Subscription App
Subscriptions app help scale your revenue & recurring payments
Rating
5.0
feedback
71
chart
#3,108
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
37%
-
Less than a month
42%
-
Less than a year
1%
-
More than a year
0%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with a common theme being the exceptional customer support provided by team members such as Hana, Audrey, and Abby. Users appreciate the quick response times, helpful assistance in resolving issues, and the willingness of the support team to go above and beyond to ensure customer satisfaction. The app itself is praised for being user-friendly, easy to set up, and offering useful features for managing subscriptions seamlessly. Some users mentioned minor areas for improvement, such as adding more features and customization options, but overall, the positive feedback outweighs any negatives.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 19, 2024
Just installed the app. So far so good. Hana was very helpful in onboarding and setting up subscription app on my site.
Dec. 19, 2024
I've only just downloaded the app, but the customer support thus far has been great and it seems to fit my needs. Jade was my customer support person and was responsive and helpful with every question I had.
Dec. 18, 2024
Just installed this app today - so far, so good. The customer service rep was very helpful and efficient and even changed the wording on the subscribe option to better suit my website. And the best part? It's free :)
Thank you for sharing your experience! We're glad to hear the app is off to a great start for you and that our customer service team could assist in tailoring the subscribe option to match your website. We're excited for you to explore all the features Joy Subscription has to offer. And yes, it's free, so enjoy! Let us know if you need anything else!
Dec. 18, 2024
I had a fantastic experience using the Joy Subscription App! The app is intuitive and effective for managing subscriptions, and it perfectly fits the needs of my store. A special thanks to Damian for his outstanding support—he was professional, quick to respond, and ensured that the bulk subscription setup was handled seamlessly. Damian also patiently answered all my questions and provided clear guidance every step of the way. I highly recommend this app, not only for its features but also for the exceptional customer service.
Wow, thank you for such a detailed and glowing review! We're so happy that the app meets your store's needs and that Damian provided you with exceptional support. We'll make sure he knows how much you appreciated his assistance. It's feedback like yours that motivates us to keep delivering the best service possible. If you ever have more questions or need help, we're just a message away!
Dec. 17, 2024
J'ai pu échanger avec "Audrey", L'échange était fluide et agréable nos avons pu rapidement régler toutes les divergences !!
Merci beaucoup pour votre retour positif ! Nous sommes ravis que l'échange avec Audrey ait été fluide et agréable, et que toutes vos questions aient pu être rapidement réglées. N'hésitez pas à nous recontacter si vous avez besoin d'aide supplémentaire. 😊
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