Joy Subscription App for Shopify

Joy Subscription App

Subscriptions app help scale your revenue & recurring payments

View on App Store

Rating

5.0

feedback

34

Reviews

chart

#2,006

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    35%
  • Less than a month
    32%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the easy setup process, excellent customer service, and helpful support team members like Damian, Sonny, Jasmine, Hana, Audrey, Abby, and Tracy. Customers appreciate the app's functionality, customization options, and user-friendly interface. Many users highlight the quick response times and the willingness of the support team to assist with any issues or customization needs. Some users also mention the multilingual support provided by team members like Hana and Liz. However, a couple of users suggest improvements such as adding a draft mode for subscriptions and the ability to work on multiple products simultaneously.

Highlights

Positive customer service experience and helpful support team members
Easy setup process and user-friendly interface
App functionality and customization options
Quick response times and willingness to assist with issues
Suggestions for improvements like adding a draft mode for subscriptions and working on multiple products simultaneously

Rating Breakdown

  • 5
    100% (34 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

Easy to use. We received great support from Hana!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

⭐️⭐️⭐️⭐️⭐️ | Amazing App with Unmatched Support from Audrey! The Joy Subscriptions app by AVADA is truly a fantastic tool, but what takes it to the next level is the incredible support provided by Audrey. From the very start, Audrey has been an absolute superstar! She guided us through the setup process with such patience and expertise, making everything feel so seamless. Audrey's dedication to helping us optimize our subscription model was unmatched. She didn’t just answer questions; she anticipated our needs and offered proactive solutions that made a huge difference. Her deep knowledge of the app and her willingness to go above and beyond to ensure everything worked perfectly really impressed us. I cannot recommend Joy Subscriptions enough, and a big part of that is because of Audrey’s outstanding support. If you’re looking for a reliable app backed by someone as knowledgeable and helpful as Audrey, you’ve found the perfect solution! Thank you, Audrey, for making our experience so smooth and successful! ✨

Using app

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Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your glowing review! We’re thrilled to hear how much Joy Subscriptions has helped and how Audrey made your experience so seamless. It’s always our goal to provide outstanding support, and your kind words inspire us to keep delivering! 😊✨

5 / 5 Share

Nov. 19, 2024

Hana helped me quick and easy. I asked to remove the sub and save and she did! I can't wait to start using this app!

Using app

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Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear you had a quick and easy experience 😊 our team is always here for you!

5 / 5 Share

Nov. 19, 2024

I recently started using the Joy Subscription App, and it has exceeded all my expectations. Setting up my first subscription literally took just a few minutes—super fast and straightforward! The app offers everything I needed: discounted subscription options, automatic billing, and a user-friendly portal where my customers can easily manage their subscriptions (skip, pause, or cancel). The widget looks clean and professional, fitting perfectly with my store’s design. What really stands out is the personalized 24/7 support. Hana from their team was incredibly kind and even helped translate parts of the app for me—such a nice touch! If you're looking for an affordable and efficient subscription solution, I highly recommend Joy. It’s perfect for anyone wanting to add recurring revenue without the hassle!

Using app

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Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We’re thrilled to hear that Joy Subscriptions has exceeded your expectations and made setting up subscriptions so effortless. It’s great to know the features and design are working perfectly for your store. Your shoutout to our support team means a lot. Your success is what we strive for! 😊

5 / 5 Share

Nov. 18, 2024

I'm relatively new, but so far, excellent. I had a request, and Audrey helped me quickly and professionally.

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re so glad to hear things are going smoothly and that you received quick and professional support. We’re here whenever you need us! 😊

All reviews

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