All reviews

Rating Breakdown

  • 5
    95% (331 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 95% (330)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 18, 2025

wonderful experience. Abby (support) was really helpful and answered all my questions. All thanks to her for helping me out

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

対応早かったです。 ありがとうございました!

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 15, 2025

Great customer Service dealing with a Customer issue, Hana was very helpful and solved it in seconds, much appreciated

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2025

Very good Support and quick support by Jade. Recommend it 100%

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Problem geschildert und schnelle Lösung erhalten. Danke an Avery für Ihre Unterstützung.

Store

Baluna

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

So far so good!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

The service from Hana is very good. She has been very helpful!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

So far it's been working well for me! The support team is helpful. They respond fairly quickly. I really appreciate their hard work. This time Bill helped me. In the past, Jade, Hana, Alyssa, Charles, and Felicity helped me. Sometimes they had to talk to others, but I don't expect them to know everything perfectly (it's better they dig in instead of giving me false info like many other support teams do), and in the end all issues got solved thanks to them. So, thank you all.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

thanks Riley for the help with the configurations

Using app

42 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Really responsive helping get things set up. Thank you

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Very helpful and knowledgeable, helped me get where I needed to be.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

Olivia was friendly, helpful and offered to follow up on what couldn't be addressed straight away. I have no concerns calling Olivia again.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Great, Felicity was very helpful, with easy to follow instructions

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

buena aplicación, buen soporte de Audrey

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

I'm so happy to work with Iris, on app setup; she helped me very well to setup everything perfectly. She was kind; and everyone looking to grown his shopify shop; install this business app.

Using app

About 2 hours

Total reviews

28

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

Their support is fast and efficient! Hana solved my issue in matter of minutes. Additionally any of the tools by AOV I will whole-heartedly recommend.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

The customer support is excellent, and we have been able to generate thousands of subscription sales using this app. We worked with Abby to resolve any questions we had and she was really helpful.

Store

D&Tea

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Iris from the Support team has been incredibly helpful! Excellent

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

After months of using the Joy Subscription app on the Shopify platform, I can confidently confirm that this is an extremely efficient and reliable tool for building recurring revenue. The app operates stably, integrates smoothly, and has a very intuitive management interface, which significantly saves time on checking. Crucially, Joy's customer support service is 10/10: they are fast, dedicated in their responses, and thoroughly resolve all customization requests. Feature-wise, the Customer Portal allows clients to proactively pause, swap plans, or update payment cards, greatly reducing the support workload for the store, while the Dunning Management feature helps recover revenue from failed payments, ensuring stable cash flow. Considering the overall performance and the excellent support this app provides, Joy Subscription is a highly worthwhile investment for any Shopify store.

Using app

3 months

Total reviews

1

Average rating

5.0