Joy Subscriptions App for Shopify

Joy Subscriptions App

Built to order subscription app for fast-scaling brands
Developer
Joy Subscription
View on App Store
Joy Subscriptions App
Rating
4.9
Feedback
454
Reviews
Chart
#685
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users mentioned specific support representatives like Avery, Olivia, Hena, and Iris who were extremely helpful, responsive, and knowledgeable. Customers appreciated the quick resolution of issues, clear instructions, and personalized assistance. The app itself was described as easy to use, with great customization options and useful features for managing subscriptions. However, there was one negative review criticizing the support experience with a specific representative.

Time spent using app
How long merchants keep the app installed.
Less than an hour 7%
Less than a day 27%
Less than a month 26%
Less than a year 33%
More than a year 1%
All reviews
5 / 5 Share
Sept. 8, 2026

The team (Olivia especially) was extremely responsive and assisted me with my needs in a timely manner! Awesome service to have.

Store Using app Total reviews Average rating
pitabytes creative 3 months 1 5.0
5 / 5 Share
Sept. 5, 2026

I have just migrated from another subscription app and I can just say that everything so far have gone so smoothly. They helped me migrate everything and have even gone the extra mile and designed my build a box page exactly as I had it before. Wanted som custom coding, and in an hour I got the help I wanted. The main reason I wanted to change from my other subscription app was due to the high costs, high monthly price and transaction fees. But I'm very suprised with everything else. They really go the extra mile to help you get setup. Thanks Philip, Hena, Luke, Kipuka and Ethan! Simply put. A business should be built from the customers point of view and back, not the other way around. If I could leave more stars to the review I would. ;)

Store Using app Total reviews Average rating
TIEL Energy pouches 10 days 4 5.0
5 / 5 Share
Sept. 4, 2026

Great Customer Service

Store Using app Total reviews Average rating
Jordan's Journey Boutique 7 months 1 5.0
5 / 5 Share
Sept. 4, 2026

Great! Avery was super helpful

Store Using app Total reviews Average rating
EquiNectar USA About 1 year 1 5.0
5 / 5 Share
Aug. 31, 2026

reactivite et super service ; au top comme a chaque fois . merci

Store Using app Total reviews Average rating
ANIMALINS About 1 year 4 5.0

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