Joy Subscriptions App for Shopify

Joy Subscriptions App

Built to order subscription app for fast-scaling brands
Developer
Joy Subscription
View on App Store
Joy Subscriptions App
Rating
4.9
Feedback
468
Reviews
Chart
#824
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive, with most users praising the app’s customer support, responsiveness, and willingness to help with setup, customization, translations, migrations, and troubleshooting. Many reviewers specifically mention support staff by name and describe them as fast, friendly, professional, patient, and knowledgeable. Users also appreciate that the app is easy to use, highly customizable, and helpful for launching or managing subscription services, with some noting smooth integrations and even revenue growth. The main negative feedback is limited but important: a few users experienced glitches, setup confusion, or features not working as expected, and one review strongly criticized support as unhelpful and lacking technical knowledge. Some users also mentioned that customization options can be limited without contacting support, and that the app can feel complex at first compared with simpler subscription tools. Overall, though, the dominant impression is that the app performs well and is backed by exceptional support that often resolves issues quickly.

Time spent using app
How long merchants keep the app installed.
Less than an hour 6%
Less than a day 26%
Less than a month 26%
Less than a year 33%
More than a year 2%
All reviews
5 / 5 Share
Nov. 7, 2026

Großartiger Kundenservice. Nahezu immer erreichbar und bisher konnte jedes Problem einwandfrei behoben werden. Vor allem die Mitarbeiterin Hena konnte mir stets gut helfen.

Store Using app Total reviews Average rating
VYNOS Labs Over 1 year 1 5.0
5 / 5 Share
Nov. 3, 2026

I've been using this app for over a year and I LOVE it!!! The customer support is phenomenal. Most recently I needed to make an update to my subscription boxes and I wasn't quite sure how to set it up properly. Lily was so quick to respond and help me get it setup. So thankful to the whole team!

Store Using app Total reviews Average rating
Warm and Wooly Over 1 year 3 4.7
5 / 5 Share
Oct. 31, 2026

Great customer service experience with Arthur

Store Using app Total reviews Average rating
Soft Society 11 days 1 5.0
5 / 5 Share
Oct. 26, 2026

Just started using this app and so far I am impressed with the product and customer support. Arthur helped get our subscription service up and running with ease. He has been super helpful. We are excited to have this service as part of our website!

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 22, 2026

Excellent app and great customer support. The Joy Subscription app is easy to use, and the support team is very helpful and responsive. Special thanks to Kipuka for the quick assistance, patience, and professional support. Really appreciate the excellent service. Highly recommended.

Store Using app Total reviews Average rating
Happnin Hlth GCC 4 months 1 5.0

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