Rating

4.9

feedback

428

Reviews

chart

#731

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    30%
  • Less than a month
    29%
  • Less than a year
    35%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many reviewers mentioned specific support representatives like Iris, Avery, Olivia, and Hana who were described as helpful, quick, and attentive. Users appreciated the ease of use of the app, its customization options, and the quick resolution of any issues they encountered. The live chat support was highlighted as a valuable feature that made a significant difference in the overall experience. However, there was one negative review that mentioned difficulties with the platform's customizability and user experience, as well as some issues with support availability and training.

Highlights

Excellent customer service and support
Ease of use and customization options
Quick issue resolution
Value of live chat support
Challenges with platform customizability and user experience

Rating Breakdown

  • 5
    96% (412 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 97% (413)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 27, 2026

Avery nos dio soporte y seguimiento en todo momento hasta solucionar nuestro problema

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2026

感谢hena对我耐心地帮助

Store

PETSHY

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2026

Excelente aplicación, pude implementar de manera rápida y correcta lo que deseaba a nivel de suscripciones. Necesité apoyo para una configuración, y el canal de soporte fue inmediato, Olivia me ayudó y lo resolvimos en pocos minutos, fue una gran experiencia.

Store

Buna

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2026

the Joy team is incredibly easy to work with and the app has helped increase revenue significantly.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2026

Tolle App, ich bin sehr begeistert! Der Support macht alles möglich. :) Kann ich nur empfehlen!

Using app

About 1 month

Total reviews

2

Average rating

3.0

All reviews

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