Juphy: AI Chatbot & ChatGPT
24/7 AI chatbot for after-hours store assistance - Juphy AI
Rating
4.7
feedback
39
chart
#1,129
All reviews
Review RSS Feed
Sept. 3, 2025
"What an incredible app! I'm genuinely impressed with how well it works. I'm convinced it will be a game-changer for any store owner, drastically increasing conversions and lightening the load on their customer support team. The Juphy support team has also been fantastic. The onboarding call was extremely helpful and packed with great 'best practices' to get us started. Keep up the great work, Juphy!"
July 23, 2025
Since we installed Juphy, we’ve seen a noticeable increase in customer engagement and, more importantly, a clear boost in sales. The platform makes it incredibly easy to manage all our customer interactions and improve response quality. Their customer support team is also fantastic – super responsive, friendly, and always helpful. Highly recommend Juphy to any business looking to strengthen their customer relationships!
July 16, 2025
Easy to set up, and minimal training was necessary for the AI to start answering customer questions. Saves our team hours of customer service work. Pretty impressed!
June 18, 2025
XLR8: "Juphy AI has really stepped up our customer service at the fitness store. It’s amazing how fast it answers questions about our equipment and apparel—whether someone’s asking about the durability of a yoga mat, sizing for compression gear, or which dumbbells are best for their workouts. It even shares tips on how to use and maintain the gear, which our customers love. With Juphy AI available 24/7, we’re always there for our shoppers, even during the busiest times, and it’s definitely helped keep them coming back!"
We love hearing this! It's great to know Juphy AI is helping you deliver fast, informative support for your fitness shoppers. Thanks for trusting us to be part of your customer experience!
June 17, 2025
We’ve had a smooth experience using Juphy on our Shopify store. The chatbot is easy to integrate, user-friendly, and a great tool for automating customer support. The support team is responsive and helpful whenever needed. Occasionally, there are minor glitches when training the chatbot, but overall it’s a solid app that adds value to our store.
Thanks for the thoughtful review, Hygge Bikes team! We're glad Juphy is streamlining your support and appreciate your feedback on chatbot training—we’re always improving.
June 13, 2025
We’ve been incredibly happy with Juphy! As a customer-focused brand, providing fast, friendly, and helpful support is a key part of our daily operations — and Juphy has been a huge help in making that possible. Thanks to its AI-powered assistant, most of our customers receive instant and well-directed responses, which has significantly reduced our email traffic. We sincerely recommend Juphy to any brand looking to build stronger relationships with their customers. It has become an essential part of our online store. Thank you, Juphy team!
Thank you so much for the kind words, Misela team! We’re thrilled to hear Juphy has become a key part of your support workflow. It’s especially great to know it’s helped reduce your email load—that’s exactly what we aim for!
May 26, 2025
We tried tons of Chatbots and Juphy is definfelty the best. Its very simple to implement and customize. Also the support team is great as they are very responsive and supportive. They also offer to train the bot based on some provided inputs, in our case they trained the bot based on our very intensive blog. That being said, training of the bot is not (yet) perfect, so it's sometimes little bit hard to get the bot answering what you want him to answer.
Thanks so much for your kind words and honest feedback, Kinkly Team! We're glad Juphy is working well for you and really appreciate your thoughts on the training. We're constantly improving!
May 23, 2025
Good customer service, great product. I like the AI training feature where you can talk directly to it and build custom rules on how it interacts with customers.
Thank you! Great to hear you're enjoying the AI training features. We're always here if you need help fine-tuning it further.
May 15, 2025
juphy has been great in minimising unnecessary email responses. highly recommend
Thanks a lot! So glad to hear Juphy is helping reduce extra back-and-forth. Really appreciate the recommendation!
May 1, 2025
I initially had doubts about training an AI system, but the Juphy team extended my trial and supported me through the process. Now, Juphy AI greatly reduces our workload in both support and sales. Thanks to the email forwarding feature, we only step in when truly needed.
Thank you so much for the review! So glad we could support you through the setup process, and it’s great to hear that Juphy is helping streamline both your support and sales operations.
April 25, 2025
Juphy has helped us assist dozens—if not hundreds—of customers more efficiently, providing them with the exact information we trained it to deliver. It’s been a valuable tool in helping us filter and qualify truly interested customers.
Thank you! It’s great to hear Juphy is helping you assist and qualify customers more effectively. We really appreciate your review!
April 17, 2025
In our testing phase but so far its working pretty well! Less reduntant calls for order status
Thanks a lot! Glad to hear things are going smoothly so far. We’re here if you need anything!
April 14, 2025
we had reported that two messages were part replied to in Spanish. you got back to us to say it has been fixed but we'll keep an ye on it
We’re here to take immediate action if anything similar comes up again. Please don’t hesitate to reach out anytime — we're always happy to help. Thank you for the review!
April 10, 2025
An essential tool for our ecommerce Since we started using Juphy on our store, we've been able to handle customer inquiries much more efficiently, especially questions about order status and product details. These used to take up a lot of our time, but thanks to the AI-powered automation, customers now get fast and accurate answers without the need for human intervention in most cases. My favorite feature is the smart chat that integrates seamlessly with our site and constantly learns from user behavior and questions. It's impressive how well it understands and responds, greatly improving the shopping experience. Also, the support team was extremely helpful when we had a few questions at the beginning. Very responsive and professional. I highly recommend Juphy to any ecommerce business looking to improve customer service and save time on support.
We really appreciate your kind words! Thanks for recommending us!
April 9, 2025
Juphy AI has been very helpful in managing our customer inquiries, from ingredient details and usage instructions to product recommendations based on skin type. The team has also been very helpful in guiding us through the AI training process. We have trained the AI with more than 500 lines of product data, and now it guides our customers very accurately. We have also switched the default language to Dutch but it can still guide customers in all the languages required. Definitely recommend Juphy AI to other cosmetics brands!
Thank you so much for the lovely feedback and for recommending us! It's great to see Juphy smoothly handling your detailed product data and supporting customers in multiple languages.
April 3, 2025
Juphy AI is a game-changer for our Shopify store, NumberC! It seamlessly handles inquiries, enhances product discovery, and boosts conversions with personalized recommendations. Setup was effortless, and 24/7 support ensures a smooth shopping experience. Plus, its customizable branding fits perfectly with our store. Highly recommend for any Shopify merchant!
Really appreciate your kind feedback! We're so glad to hear that Juphy is boosting engagement and conversions for your store. Thanks for recommending us!
March 28, 2025
Great application meets all our requirements, great contact with support - upon request they adjusted product scanning for us.
Thanks so much! We’re happy to hear Juphy is meeting your needs and that our support team could assist you. Always here if you need anything!
March 20, 2025
Juphy AI handles our customer inquiries about our supplements with expert accuracy. Its multi-language support and product recommendations have enabled AI-led sales and improved customer satisfaction! A lot of our consumers are non-English speaking customers, and having this helps our customers and sales.
Thank you for the great feedback! We’re so glad Juphy is helping you support a diverse audience while also driving results. Happy to be part of your journey!
March 20, 2025
Juphy’s AI Agent efficiently manages the majority of our inquiries related to kitchen appliances and tableware, helping our website visitors find what they need more quickly. Initially, we expected training the AI to be a time-consuming process due to our extensive product catalog, but it turned out to be surprisingly quick and easy. We particularly appreciate that it only escalates special cases to our customer support team via email, reducing our team's workload. Additionally, we customized the chatbot to communicate in Norwegian while still supporting responses in 98 languages.
Thanks a lot! Delighted to hear that training was easier than expected and that you're happy with Juphy's multilingual support. We’re glad it’s making a difference!