All reviews

Rating Breakdown

  • 5
    96% (563 ratings)
  • 4
    2% (11 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 25, 2023

I love the app and the customer support is awesome! I had a few questions and they we answered extremely fast.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you love our app and that our customer support has been awesome. We appreciate your support and if you have any more questions or need further assistance, please don't hesitate to reach out. We're here to ensure your experience remains excellent. Best regards, KaktusApp team.

5 / 5 Share

April 25, 2023

great customer service setting it up. Integrates well. Just started but seems to be working as it should

Store

BinClaw

Using app

39 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service while setting up the app. It's fantastic to know that the app integrates well with your requirements. We've designed it to seamlessly integrate and work efficiently, so we're glad it's meeting your expectations so far. If you have any questions or need further assistance as you continue to use the app, please feel free to reach out. Best regards, KaktusApp team.

5 / 5 Share

April 24, 2023

First off, this app is FREE. I've browsed so many preorder apps and they want to charge monthly AND an additional fee when you sell a preorder. I downloaded the Kaktus app and had an issue (on my part, not theirs) and customer service was so quick to help and respond. They helped customize a few things for me so my preorder button would work. I haven't fully used the app yet as far as receiving orders so I can't touch upon that however so far everything other than that is working and the dashboard/edit options are really easy to navigate/self-explanatory. If you have any questions or need help they are great to work with!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! We're thrilled to hear that you appreciate the fact that our app is free, especially when compared to other pre-order apps. We're glad our customer service was quick to assist you and respond to your needs. It's fantastic that they were able to help customize certain aspects for you, ensuring that your pre-order button functions properly. We hope that as you start using the app to receive orders, you'll continue to have a positive experience. We're delighted to hear that you find our dashboard and editing options easy to navigate and self-explanatory. If you have any questions in the future or need further assistance, please don't hesitate to reach out. Best regards, KaktusApp team.

5 / 5 Share

April 24, 2023

Great support and easy to work with. Wasn't able to get everything to display right off the bat, but support was instantaneous and excellent. Thank you

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that you found our support to be great and easy to work with. We apologize for any initial difficulties you encountered with the displaying, but we're glad our support team was able to provide instant and excellent assistance to help you resolve the issue. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help! Best regards, KaktusApp team.

5 / 5 Share

April 24, 2023

Customer support was very helpful. Great free ap. Thank you very much for all of your help Andrian.

Using app

About 23 hours

Total reviews

9

Average rating

4.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that our customer support was helpful and that you find our app to be great. We truly appreciate your kind words and your recognition of Andrian's assistance. If you have any more questions or need further support, please don't hesitate to reach out. We're here for you! Best regards, KaktusApp team.

5 / 5 Share

April 21, 2023

Le servie client est actif et rapide. Je suis content de l'application. Merci d'avoir créé cette application!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que notre service client est actif et rapide, et que vous êtes satisfait de notre application. Nous sommes reconnaissants de votre soutien et de votre confiance en notre application. Si vous avez d'autres questions ou avez besoin d'une assistance supplémentaire, n'hésitez pas à nous contacter. Nous sommes là pour vous aider ! Meilleures salutations, L'équipe de KaktusApp.

5 / 5 Share

April 21, 2023

Customer service was quick andresolved the issue I was having. Thank you for taking care of the inquiry.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that our customer service was quick and efficient in resolving the issue you were experiencing. Providing prompt and effective assistance is one of our top priorities, and we're pleased that we were able to take care of your inquiry. If you have any other questions or need further assistance in the future, please feel free to reach out to us. We're here to help! Best regards, KaktusApp team.

5 / 5 Share

April 21, 2023

La aplicación funciona perfectamente y recibí una excelente atención por parte del equipo de asistencia.

Store

We.luca

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

¡Gracias por su comentario! Nos complace saber que nuestra aplicación funciona perfectamente para usted y que ha recibido una excelente atención por parte de nuestro equipo de asistencia. Si tiene alguna pregunta adicional, necesita ayuda o tiene algún comentario, no dude en comunicarse con nosotros. Agradecemos que haya elegido nuestra aplicación y su apoyo. Valoramos su confianza en nosotros y esperamos seguir brindándole un excelente servicio en el futuro. Saludos cordiales, El equipo de KaktusApp.

5 / 5 Share

April 20, 2023

Awesome work!!!! Great communication, and very helpful. Only took 5 minutes to save the problem. Thank you!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that you had an awesome experience with our team. We're glad that we could quickly resolve the problem you encountered and that it only took 5 minutes. Thank you for your kind words of appreciation. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out. Best regards, KaktusApp team.

5 / 5 Share

April 20, 2023

It's a basic extension but is very useful. It works well and the features are editable. The "Help Service" for the user it's always available and responsive.

Store

BAI

Using app

7 months

Total reviews

6

Average rating

4.2

Developer Reply

Thank you for your feedback! We're glad to hear that you find our extension useful and that it works well for you. We're also pleased to know that you find the editable features valuable. Additionally, we're thrilled that our Help Service is always available and responsive for you. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out. Best regards, KaktusApp team.

5 / 5 Share

April 19, 2023

I just started the process and the customer service has been great! They are responsive and available to help guide me through the set up process

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that you're having a positive experience with our customer service team. We understand that getting started can sometimes be overwhelming, and we're here to ensure a smooth and seamless experience for you. If you have any further questions, need assistance, or have any feedback as you continue with the setup process, please don't hesitate to reach out. Best regards, KaktusApp team.

5 / 5 Share

April 19, 2023

awesome support! does what it says and fast response even with minor intergration request and help !!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that you found our support team awesome and that our app delivers on its promises. Your satisfaction is important to us. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out. Thank you for choosing our app and for your support. We appreciate your trust in us. Best regards, KaktusApp team.

5 / 5 Share

April 18, 2023

Helped me with my re brand and relaunch of product. Worked efficiently and in timely matter. Highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're delighted to hear that our team was able to assist you with your rebranding and product relaunch efficiently and in a timely manner. We're thrilled to receive your recommendation, and we appreciate your trust in us. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out. Best regards, KaktusApp team.

5 / 5 Share

April 18, 2023

Their workers are very helpful people ....................................................................

Using app

About 1 month

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for your kind feedback! We're thrilled to hear that our team members have been helpful to you. Providing exceptional customer service is a top priority for us, and we're glad that our team members were able to assist you effectively. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out. Best regards, KaktusApp team.

5 / 5 Share

April 17, 2023

I had an issue with the add to bag buttons still showing up on my products. I used their chat feature and they solved my issue quickly without any problems.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We apologize for the issue you encountered with the add to bag buttons showing up on your products, but we're glad to hear that our support was able to provide a quick and seamless resolution for you. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out. Best regards, KaktusApp team.

5 / 5 Share

April 14, 2023

Simple to use app, with outstanding customer support. They fixed a small problem quickly and professionally.Thank you!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that our app is simple to use and that you found our customer support outstanding. Your appreciation means a lot to us, and we're grateful for the opportunity to assist you. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out. Best regards, KaktusApp team.

5 / 5 Share

April 14, 2023

Operatore super gentile e cordiale .........................................................................

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Grazie per il tuo feedback positivo! Siamo lieti di sapere che hai trovato il nostro operatore super gentile e amichevole. Se hai ulteriori domande o hai bisogno di assistenza, non esitare a contattarci. Grazie per aver scelto la nostra app e per il tuo supporto. Distinti saluti, Il team di KaktusApp.

5 / 5 Share

April 13, 2023

Works well and allowed me to set up and customise my PreOrders. I had an issue with the display of the preorder in the cart but support was super helpful in fixing the issue. It all appears to work fine now.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're delighted to hear that our app is working well for you and that it allowed you to set up and customize your preorders. We apologize for the issue you encountered with the display of the preorder in the cart, but we're glad that our support team was able to assist you and resolve the issue promptly. It's great to know that everything appears to be working fine now. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out. Best regards, KaktusApp team.

5 / 5 Share

April 13, 2023

Its woking well. very good support. Initially it takes little time to load later works. Works Goods and its free.

Using app

19 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We're pleased to hear that our app is working well for you and that you're satisfied with the support you received. It's fantastic to know that our app meets your needs and that you're enjoying its functionality. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out. Best regards, KaktusApp team.

5 / 5 Share

April 12, 2023

The app works well and is easy to customize. I had a conflict issue with another app but support was super quick to fix the issue. Now everything works fine

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that our app is working well for you and that you find it easy to customize. We apologize for the conflict issue you experienced with another app, but we're thrilled that our support team was quick to resolve it for you. We're delighted to know that everything is now working fine for you. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out. Best regards, KaktusApp team.