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Rating
4.6
feedback
398
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#4,308
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Dec. 2, 2024
Thank you for taking the time to leave a rating. If there’s anything we can do to improve your experience or if you’d like to share more about what led to your rating, please reach out to us. We’d love the opportunity to help! Best regards, KaktusApp team
Nov. 18, 2024
What can I say from install to now soon to be uninstall - problems! Add to cart function does not work - on my site The ap removed add to cart button from my site I now have to re-upload and publish multiple SKU's What I can say is the support team tried to help as much as possible and where incredibly diligent helping for over 4 hours - they just couldn't fix the button issues or get the ap to work correctly.
We are sorry to hear about the experience you faced and understand your concerns. Our team has reviewed the situation and provided an explanation, noting that the behavior stemmed from the styles set up in the theme. Should you choose to reinstall our app, we would be happy to investigate further. Please also consider that you have been using our app since October without issue, and this concern only arose a few days ago. We’re here to assist you and ensure everything works as expected. Warm regards, Kaktus Apps Team