PreOrder App+Partial Payment K
Preorder now Shopify app with partial payment, split payment
Rating
4.6
feedback
398
chart
#4,308
All reviews
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July 3, 2024
June 27, 2024
Absolutely the best pre-order app. Customer support is ALWAYS there to help out. Set-up was 5 minutes and CS was there to support for human error immediately. Too easy.
June 12, 2024
Impressive performance and outstanding support. We've thrown some pretty complex requests at them and they handle everything like a pro. Any problems are solved swiftly. Excellent support overall
June 4, 2024
May 23, 2024
great app, a little bit to learn, but after about 20 minutes you will be a pro, this has helped our presale conversion rate highly recommended!!!
May 17, 2024
This has been my favorite app for over a year now for all of our pre-orders. The team is phenomenal every single time. Everything JUST WORKS. Whenever we had any issues, it is SOLVED. Handled some complex requests like butter. The WHOLE team is phenomenal, but Anne has been taking care of us and couldn't be more grateful to her :)! Do not hestitate. The BEST.
May 13, 2024
Great app and excellent customer service! They responded and helped me out right away.
April 1, 2024
(Update) After emailing shopify and Dan from the app development team, they found a bug with the billing issue and I was refunded fully few days later. Dan is kind enough to offer me free use of their app going forward, so overall every thing is settled, hence revising my rating for the app. (Previous review) Sudden very high charges. despite getting less than 5 no pre orders. I have orders that sync from shopee, lazada and own online orders together at shopify. But there was a SGD 68 charge, this is ridiculous.
March 21, 2024
I just reached out regarding two questions I had while working on my Shopify store and was immediately assisted by Anne. She was prompt in responding, clear in communication and immediately assisted me with my requests! Very pleased with the service received today. Thank you Anne!
March 20, 2024
Ja definitiv empfehle ich diese App. Intuitiv, leicht verständlich und es wird bei Benutzung gefragt, ob man Hilfe benötigt. ich hatte drei kleine Problemchen, bei denen mir sofort geholfen wurde. Anne hatte zu allem einen Tip! Lieben Dank Sara
March 12, 2024
Sudden charges after being installed and used for 3 months without charge Support refuse to say there is an issue. Send me to shopify for help but shopify say it is the apps issue I would not recommend this app dev at all after my experience ***Update*** 2 Months later after a lot of back and forth emails and live chats between shopify and kaktus i eventually got my refund. It took a huge effort to get this back. Then once received Kaktus then kept requesting i alter my review. So here is my updated review: I would not recommend this app at all after my experience
Hello Dear Customer, I want to ensure that we are all on the same page. With all due respect, the way the app ecosystem operates is such that you are charged by Shopify, and Shopify then makes the payment directly to us. Once you request a refund, we can approve it. However, the actual refund is processed by Shopify or the payment processor, not by us. If you have any stores and request a refund, the process will be the same—some processors might take more time, others less. It's important to point out that we issue refunds immediately, no questions asked. We still believe that this review is unfair to us, as it does not reflect any feedback on the app itself but rather your experience with obtaining a refund. If there is anything else we can do, please contact us. We will do everything to make you happy, I promise. With love from Alex, CEO of KAKTUS.
Jan. 30, 2024
Dec. 27, 2023
Sehr gute App aber leider nicht auf Deutsch. Dennoch übersichtlich und einfach gestaltet. Vielleicht ein paar ausgefallene Buttons etc. wären nice. :)