All reviews

Rating Breakdown

  • 5
    94% (363 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (10 ratings)

Reviews with Text

  • 95% (366)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 1, 2024

(Update) After emailing shopify and Dan from the app development team, they found a bug with the billing issue and I was refunded fully few days later. Dan is kind enough to offer me free use of their app going forward, so overall every thing is settled, hence revising my rating for the app. (Previous review) Sudden very high charges. despite getting less than 5 no pre orders. I have orders that sync from shopee, lazada and own online orders together at shopify. But there was a SGD 68 charge, this is ridiculous.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

We truly appreciate you taking the time to revise your review. Knowing that the app is providing value and a positive experience means a lot to our team. Best regards, Kaktus Team.

5 / 5 Share

March 21, 2024

I just reached out regarding two questions I had while working on my Shopify store and was immediately assisted by Anne. She was prompt in responding, clear in communication and immediately assisted me with my requests! Very pleased with the service received today. Thank you Anne!

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the feedback! We're thrilled our support team delivered a great experience. Best regards, Kaktus Team.

5 / 5 Share

March 20, 2024

Ja definitiv empfehle ich diese App. Intuitiv, leicht verständlich und es wird bei Benutzung gefragt, ob man Hilfe benötigt. ich hatte drei kleine Problemchen, bei denen mir sofort geholfen wurde. Anne hatte zu allem einen Tip! Lieben Dank Sara

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank! Wir freuen uns, dass unser Team Ihnen den Prozess erleichtern konnte. Mit freundlichen Grüßen, Ihr Kaktus-Team.

5 / 5 Share

Jan. 30, 2024

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback! Best regards, Kaktus Team.

5 / 5 Share

Dec. 28, 2023

Super fast support

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! Our support team is always happy to help. Best regards, Kaktus Team.

5 / 5 Share

Dec. 20, 2023

Quick answer!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you! We’re happy our support team was able to help you quickly. Best regards, Kaktus Team.

5 / 5 Share

Dec. 14, 2023

Using app

24 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Thank you very much! Best regards, Kaktus Team.

5 / 5 Share

Dec. 13, 2023

Simple Straight forward Feature rich

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

So glad to hear that! Thank you! Best regards, Kaktus Team.

5 / 5 Share

Dec. 12, 2023

So far so good, had it for a week an we are already getting pre-orders. Support is fantastic!

Using app

20 days

Total reviews

9

Average rating

4.6

Developer Reply

We appreciate your kind words — glad our team could assist! Best regards, Kaktus Team.

5 / 5 Share

Dec. 7, 2023

Great Service

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Many thanks for your kind words! Best regards, Kaktus Team.

5 / 5 Share

Nov. 14, 2023

Excellent customer service. It gets so exhausting that some apps dont have a standby representative to help you with some edits. 10/10 recommend. I love having a live chat open when im working on a new app. Liubava went above and beyond to give me exactly what i wanted. Thank you so much!

Store

Hayaniq

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Your positive review means a lot to us. We're committed to offering user-friendly, dependable tools, and it's great to know you're seeing real value from the app. Best regards, Kaktus Team.

5 / 5 Share

Nov. 3, 2023

I have a complex theme, but the support team skillfully adapted it to match my specific requirements and preferences. A very nice app.

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the feedback! We're thrilled our support team delivered a great experience. Best regards, Kaktus Team.

5 / 5 Share

Jan. 19, 2024

Very fluid, fast and efficient conversation, nice service

Store

Shinyst

Using app

6 months

Total reviews

10

Average rating

4.9

Developer Reply

We’re glad you're enjoying the app — thank you! Best regards, Kaktus Team.

5 / 5 Share

Oct. 25, 2023

Great and fast help!! :)

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! Our support team is always happy to help. Best regards, Kaktus Team.

5 / 5 Share

Oct. 19, 2023

great app, really happy :)

Using app

8 days

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for sharing your experience! Best regards, Kaktus Team.

5 / 5 Share

Oct. 17, 2023

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! Best regards, Kaktus Team.

5 / 5 Share

Oct. 9, 2023

Great customer support, fixed my problem within a few minutes.

Using app

About 22 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're happy to hear this — thank you! Reach out anytime you need help. Best regards, Kaktus Team.

5 / 5 Share

Oct. 9, 2023

very helpful and fast!

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! It’s great to hear that our app is making things easier for your store. Best regards, Kaktus Team.

5 / 5 Share

Oct. 8, 2023

Great support, fast and acurate!!!

Using app

About 3 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're delighted to hear the app is making a positive impact and supporting your store’s success. Best regards, Kaktus Team.

5 / 5 Share

Oct. 6, 2023

Great customer service

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We’re so happy to hear that you’re satisfied with the support you received! Our team works hard to provide fast and reliable help, and it’s great to know it made a difference for you. Best regards, Kaktus Team.