All reviews

Rating Breakdown

  • 5
    97% (560 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 7, 2023

veramente un ottimo servizio!! Lo consiglierei a tutti, avevo un piccolo problema e mi hanno aiutato subito a risolverlo, davvero consigliato!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Grazie per il suo feedback positivo! Siamo felici di sapere che ha apprezzato il nostro servizio e che lo consiglierebbe a tutti. È bello sapere che ha trovato il nostro supporto utile e che consiglia la nostra app. Se ha ulteriori domande, ha bisogno di assistenza o desidera condividere ulteriori commenti, non esiti a contattarci. Grazie per aver scelto la nostra app e per il suo supporto. Cordiali saluti, Il team di KaktusApp.

5 / 5 Share

April 6, 2023

Exceptional customer service. Love this app!!! We have worked with other pre-sale apps in the past but this one is the best yet!!! We got our pre-sale launched quickly and it all looks wonderful. So happy :)

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that you had an exceptional customer service experience and that you love our app. Your satisfaction is our top priority, and we're delighted that we could provide you with the level of service you deserve. If you have any further questions, need assistance, or have any feedback as you continue to use our app, please don't hesitate to reach out. Thank you for choosing our app and for your support. We truly appreciate having you as our customer! Best regards, KaktusApp team.

5 / 5 Share

April 5, 2023

Not a fan of the preorder process, it automatically placed the orders after 24 hours. But the app itself is easy to navigate & when I ran into an issue and needed customer service, the employees were of huge help & fixed my issue.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your feedback with us. We're glad to hear that you found the app itself easy to navigate. Moreover, we're delighted that our customer service team was able to provide you with the assistance you needed and resolve the issue you encountered. If you have any further questions, need assistance, or have any other feedback, please feel free to reach out. Thank you for choosing our app and for your support. Best regards, KaktusApp team.

5 / 5 Share

April 5, 2023

The customer service was very good and prompt and helped me in setting up the app. I am trying the app at the moment and it seems good till now.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback on our customer service! We're delighted to hear that you found it to be very good and prompt. We're also pleased to hear that the app seems good to you so far. If you have any further questions, need assistance, or have any feedback as you continue using the app, please don't hesitate to reach out. Thank you for choosing our app and for your support. Best regards, KaktusApp team.

5 / 5 Share

April 5, 2023

Muy bien solucionado!!!!!!!!!!!!! Muy rápido!!!! muchisimas gracias! Me atendió andrian y fue muy amable, entendió a la perfección mi problema

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Nos alegra mucho saber que pudimos resolver tu problema de manera efectiva y rápida! Agradecemos tus amables palabras hacia Andrian, quien te atendió de manera amable y entendió perfectamente tu problema. Si en el futuro tienes alguna otra consulta o necesitas asistencia adicional, no dudes en comunicarte con nosotros. Estaremos encantados de ayudarte. Saludos cordiales, El equipo de KaktusApp.

5 / 5 Share

March 31, 2023

good product, chat was very helpful with the things i've asked to them. i will use it again for my shop

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback on our product! We're glad to hear that you found it to be good and that our chat support was helpful in addressing your inquiries. We strive to provide excellent customer service and assist our users in any way we can. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to support you and ensure your success. Best regards, KaktusApp team.

5 / 5 Share

March 30, 2023

Excelente servicio. Me han acompañado en todo el proceso para poder implementar la app satisfactoriamente en mi web.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

¡Gracias por tu excelente comentario sobre nuestro servicio! Nos complace saber que hemos sido de gran ayuda durante todo el proceso de implementación de la app en tu sitio web y que te hemos brindado un acompañamiento satisfactorio. Si tienes alguna otra pregunta, necesitas más ayuda o tienes algún comentario adicional, no dudes en comunicarte con nosotros. ¡Gracias por elegir nuestra app y por tu apoyo! Saludos cordiales, El equipo de KaktusApp.

5 / 5 Share

March 30, 2023

Seems to be a nice app. Just started using but techical support was on top of the set up issues I had. Very pleased.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback on our app! We're glad to hear that you find it nice and that our technical support team was able to assist you with any setup issues you encountered. If you have any further questions, need assistance, or have any feedback as you continue using our app, please don't hesitate to reach out. We're here to support you and ensure your satisfaction. Best regards, KaktusApp team.

5 / 5 Share

March 28, 2023

This app is easy to use and works great! I had a question about something I was messing up on my end and the customer service responded fast through the chat and solved my issue right away.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback on our app! We're thrilled to hear that you find it easy to use and that it works great for you. We've put a lot of effort into making it user-friendly and functional, so it's fantastic to know that it's meeting your expectations. We're also delighted to hear that our customer service was able to assist you promptly through the chat and resolve your issue right away. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out. Best regards, KaktusApp team.

5 / 5 Share

March 28, 2023

Easy to get started and very helpful support. was up and running in no time. This will help my store alot.

Store

Kamiko

Using app

5 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your feedback! We're thrilled to hear that getting started with our app was easy for you and that you found our support team to be helpful. We're excited to hear that our app will be beneficial for your store. If you ever have any further questions, need assistance, or have any feedback, please don't hesitate to reach out. Thank you for choosing our app and for your support. We wish you great success with your store. Best regards, KaktusApp team.

5 / 5 Share

March 28, 2023

I was really happy with the customer service! I had an issue and everything was resolved in few minute.

Using app

37 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with our customer service! We're delighted to hear that you were happy with the level of support you received. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing our app and for your support. Best regards, KaktusApp team.

5 / 5 Share

March 28, 2023

would recommend this app. does the job and it's free! customer service team is extremely helpful. really appreciate the prompt response - they are able to solve my issue within minutes!

Using app

36 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your glowing recommendation of our app! We're thrilled to hear that it has been able to meet your needs effectively. We're also delighted to hear that our customer service team has been extremely helpful and provided prompt responses. If you ever have any further questions, need assistance, or have any feedback, please don't hesitate to reach out. We're here to support you and ensure your continued success with our app. Best regards, KaktusApp team.

5 / 5 Share

March 27, 2023

Customer support is open Monday to Friday, so I recommend installing it on a weekday, unlike what I did. After exchanging a few screenshots, my issue was fixed; now, it looks and works out great! I highly recommend this app for your PRE-ORDER needs. Thank you!

Using app

7 months

Total reviews

19

Average rating

3.6

Developer Reply

Thank you for sharing your feedback with us regarding our customer support availability and your experience with our app. We apologize for any inconvenience caused by the mismatched timing, but we're glad to hear that your issue was resolved satisfactorily. We're delighted that our app now looks and works great for you, meeting your pre-order needs. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive experience. If you have any further questions, need assistance, or have any additional feedback, please don't hesitate to reach out. Best regards, KaktusApp team.

5 / 5 Share

March 27, 2023

Thank you to Andrian for going above and beyond to sort out a minor issue. Great free app and is exactly what I needed for my pre-orders.

Store

Tivali

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your kind words and feedback regarding our app and the exceptional support provided by Andrian. We're glad that our app is meeting your needs for pre-orders, and we appreciate you choosing our app for this purpose. If you have any further questions, need assistance, or have any additional feedback, please don't hesitate to reach out. Best regards, KaktusApp team.

5 / 5 Share

March 24, 2023

I have only had this app for a few days and Andrian helped out so much with helping to answer questions and setting up my offers. Great Job! :)

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback on our app and our customer support, specifically mentioning the assistance provided by Andrian. We're thrilled to hear that Andrian was able to help you with answering questions and setting up your offers. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out. Thank you for choosing our app and for your support. Best regards, KaktusApp team.

5 / 5 Share

March 24, 2023

So far the Shopify app works great and customer service has been fast to respond to all of my inquiries.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback regarding our app. We're thrilled to hear that it's been working great for you so far. Our team has worked hard to develop a reliable and efficient app, and we're glad that it's meeting your expectations. We're also delighted to hear that our customer service has been responsive and quick in addressing your inquiries. If you have any further questions or need any assistance in the future, please feel free to reach out to us. Best regards, KaktusApp team.

5 / 5 Share

March 24, 2023

Didnt work with my theme at first but support had made it work within 5 minutes. Great that its free too!

Store

3DCabin

Using app

About 18 hours

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for sharing your feedback with us. We are sorry to hear that our app did not work with your theme initially, but we are pleased to hear that our support team was able to resolve the issue within 5 minutes. Our team is always here to assist our users with any questions or concerns they may have, and we are glad to know that we were able to provide you with the support you needed. We appreciate your positive feedback and are grateful for your trust in our app. Best regards, KaktusApp team.

5 / 5 Share

March 21, 2023

Great app, with easy installation and instructions. Support was quick to answer all my questions regarding the app. Good work. *Wishlist* - I would like to see variations handled per variation

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your positive feedback with us. We are thrilled to hear that you find our app great, with easy installation and instructions. We are also glad to know that our support team was able to answer all your questions in a quick and helpful manner. We appreciate your feedback and will take it into consideration as we continue to improve our app. Thank you again for your support and positive feedback. Best regards, KaktusApp team.

5 / 5 Share

March 21, 2023

Great Pre-Order App with customizable buttons and notifications. Prompt and knowledgeable installation support. Thank you.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your positive feedback with us. We understand that setting up new apps can sometimes be challenging, and we strive to make the process as smooth and easy as possible for our users. Please do not hesitate to reach out to us if you have any further questions or require any assistance. We are always here to help. Thank you again for your support and positive feedback. Best regards, KaktusApp team.

5 / 5 Share

March 21, 2023

I would definetly reccomend the kaktus suite of apps to anyone using shopify, great stuff, i use a lot of them!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you find our suite of apps useful for your store, and that you're using a lot of them. We appreciate your recommendation and your trust in our apps. Please do not hesitate to reach out to us if you have any further questions or require any assistance. Thank you again for your support and positive feedback. Best regards, KaktusApp team.