All reviews

Rating Breakdown

  • 5
    97% (560 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 23, 2022

BEST FREE app for pre-orders, live assistance chat almost all the time, just offers what other apps charges you every month, and

Using app

About 22 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We are thrilled to hear that you find our app to be the best free option for pre-orders, and that you appreciate our live assistance chat. If you have any further feedback or suggestions for how we can improve our app and service, please don't hesitate to let us know. We are always striving to make our customers happy and exceed their expectations. Best regards, KaktusApp team.

5 / 5 Share

Nov. 22, 2022

Customer service was great. My support person walked me through all my issues of misunderstanding. I would definitely recommend to others.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! We are glad to hear that our support team was able to provide you with excellent customer service and walk you through the app. We appreciate your recommendation to others and look forward to continuing to provide you with great service. Please let us know if you have any further questions or concerns. Best regards, KaktusApp team.

5 / 5 Share

Nov. 18, 2022

I received the assistance I needed to install the pre-order button and customized language. It has additional features, if you choose. Very pleased and it's free! As you know, these apps add up.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to provide us with your feedback! We are glad to hear that our support team was able to assist you in installing the pre-order button and customizing the language to your liking. We are also happy to offer additional features to our users who choose to use them. Please don't hesitate to reach out to us if you have any further questions or need assistance. Best regards, KaktusApp team.

5 / 5 Share

Nov. 18, 2022

so far so good, help desk very accommodating I have just added the app and it is quite easy to use and it is free so that is good too

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to provide us with your feedback! We are glad to hear that you found our app easy to use and that our help desk was accommodating in assisting you. Please don't hesitate to reach out to us if you have any questions or need further assistance. Best regards, KaktusApp team.

5 / 5 Share

Nov. 17, 2022

A little rough, but does exactly what I needed and support was really helpful and even made customization for me!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to provide us with your feedback! We are glad to hear that our app was able to meet your needs, and that our support team was able to assist you and even provide customization. We appreciate your support and are always here to help if you have any questions or need further assistance. Best regards, KaktusApp team.

5 / 5 Share

Nov. 16, 2022

great service. i hope to use them for a long time. Perfect for pre orders. i highly reccomend this service

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to provide us with your feedback! We are delighted to hear that you had a great experience with our service and that you found it perfect for pre-orders. We also appreciate your recommendation and hope to continue providing you with excellent service for a long time. Please don't hesitate to reach out to us if you have any questions or need further assistance. Best regards, KaktusApp team.

5 / 5 Share

Nov. 16, 2022

I had an issue with the CSS, and it was resolved quickly. You can't beat quick and responsive customer service.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to provide us with your feedback! We are glad to hear that we were able to quickly resolve the issue you had with the CSS and that our customer service team was quick and responsive in helping you. We appreciate your support and are always here to help if you have any questions or need further assistance. Best regards, KaktusApp team.

5 / 5 Share

Nov. 16, 2022

We used this app for pre-orders and found it simpler and faster then a few other apps out there. Customer service was quick and fixed a early problem we had as well.

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to provide us with your feedback! We are thrilled to hear that you found our app simpler and faster than other apps and that our customer service team was quick in fixing an early problem you had. We appreciate your support and are always here to help if you have any questions or need further assistance. Best regards, KaktusApp team.

5 / 5 Share

Nov. 15, 2022

This app was very easy to integrate into my shopify store and use on my preorder products. I did chat with Adrian at the help desk for a super quick fix (products need to be out of stock first) on having the banner pop up on the website. Adrian was very helpful!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to provide us with your feedback! We are thrilled to hear that our app was very easy to integrate into your Shopify store and use on your preorder products. We are also glad to hear that Adrian from our help desk was able to provide a super quick fix and was very helpful in resolving the issue. We appreciate your support and are always here to help if you have any questions or need further assistance. Best regards, KaktusApp team.

5 / 5 Share

Nov. 14, 2022

I had some difficulties setting up the app, but Alex was there to help me go through it and answer any questions I had. Highly recommend this app for anyone who needs a way to run Preorders for their business

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to provide us with your feedback! We apologize for the difficulties you experienced during the setup process, but we are thrilled to hear that our support team, specifically Alex, was there to help you and answer any questions you had. We are glad to hear that you would highly recommend our app. We appreciate your support and are always here to help if you have any questions or need further assistance. Best regards, KaktusApp team.

5 / 5 Share

Nov. 11, 2022

This app solved my issue of allowing my customers to preorder my products. It is easy to use and their Customer Service is very responsive and helpful.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to provide us with your feedback! We are thrilled to hear that our app was able to solve your issue of allowing your customers to preorder your products, and that you found it easy to use. We are also glad to hear that our customer service team was responsive and helpful in providing assistance. We appreciate your support and are always here to help if you have any questions or need further assistance. Best regards, KaktusApp team.

5 / 5 Share

Nov. 10, 2022

Great app! Very easy to set up but we did have a minor issue of having it pop up on our item page. This was easily fixed with their help. Good service and responsive, thank you.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to provide us with your feedback! We are thrilled to hear that you found our app great and very easy to set up. We apologize for the minor issue you experienced, but we are glad to hear that our team was able to easily fix the issue and provide good service and responsive assistance. We appreciate your support and are always here to help if you have any questions or need further assistance. Best regards, KaktusApp team.

5 / 5 Share

Nov. 9, 2022

Good app and has fast support! Finally, I found a solution for an appropriate preorder button. Thanks for the fast response!!

Using app

9 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to provide us with your feedback! We are thrilled to hear that you found our app to be good and that our support team provided fast assistance to you. We are glad to hear that our app was able to provide you with a solution for an appropriate pre-order button. We appreciate your support and are always here to help if you have any questions or need further assistance. Best regards, KaktusApp team.

5 / 5 Share

Nov. 4, 2022

Found the right app for our pre-order requirements. Very responsive support team at no extra cost in our part.

Using app

About 8 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to provide us with your feedback! We are delighted to hear that you found the right app for your pre-order requirements and that our support team was very responsive and helpful at no extra cost to you. We appreciate your kind words and are always here to help if you have any questions or need further assistance. Best regards, KaktusApp team.

5 / 5 Share

Nov. 3, 2022

I had some issues getting this product to work but the support team were so extremely helpful and fixed my problem within the hour. Highly recommend!

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to provide us with your feedback! We are sorry to hear that you had some issues getting our product to work, but we are thrilled to hear that our support team was able to provide you with extremely helpful assistance and fix the problem within the hour. We are glad to hear that you had a positive experience with our team and that you would highly recommend our product. We appreciate your support and are always here to help if you have any questions or need further assistance. Best regards, KaktusApp team.

5 / 5 Share

Nov. 3, 2022

The app is working fine! Amazing experience and amazing customer support that helped me during the setup process!

Using app

33 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to provide us with your feedback! We are delighted to hear that our app is working fine for you and that you had an amazing experience with our customer support team. We are glad to hear that our team was able to assist you during the setup process. We appreciate your kind words and your support, and we will continue to work hard to ensure that our app meets your needs and expectations. Best regards, KaktusApp team.

5 / 5 Share

Nov. 2, 2022

Nach einem kurzen Problem war der Support gleich zur Hilfe und hat sich ihm angekommen. Unkomplizierte App mit allem, was man für eine schnelle Vorbestellmöglichkeit benötigt.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Vielen Dank für Ihr Feedback! Wir freuen uns zu hören, dass unser Support-Team Ihnen schnell und unkompliziert helfen konnte, nachdem Sie auf ein Problem gestoßen sind. Wir bedanken uns für Ihre Unterstützung und stehen Ihnen jederzeit zur Verfügung, falls Sie Fragen haben oder weitere Unterstützung benötigen. Beste Grüße, KaktusApp-Team.

5 / 5 Share

Nov. 2, 2022

I am a new Shopify user and the Kaktus team was extremely responsive and helpful when it came to providing me support as I navigated both Shopify and Kaktus for the first time. Can't believe it's free.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to provide us with your feedback! We are thrilled to hear that you had a positive experience with our support team and found them extremely responsive and helpful as you navigated both Shopify and Kaktus for the first time. We appreciate your support and are always here to help if you have any questions or need further assistance. Best regards, KaktusApp team.

5 / 5 Share

Nov. 1, 2022

Very easy to use and really good service from support team!! Is easy and fast for pre-sale products

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to provide us with your feedback! We are thrilled to hear that you found our application very easy to use and that you received really good service from our support team. We appreciate your support and are always here to help if you have any questions or need further assistance. Best regards, KaktusApp team.

5 / 5 Share

Nov. 1, 2022

Very good service and an easy-to-use application for new shop owners like myself. Definitely recommend this!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to provide us with your feedback! We are thrilled to hear that you had a very good experience with our service and found our application easy to use as a new shop owner. We appreciate your kind words and are delighted to hear that you would definitely recommend us. Please do not hesitate to reach out to us if you have any questions or need further assistance. We are always here to help and provide you with the best experience possible. Best regards, KaktusApp team.