All reviews

Rating Breakdown

  • 5
    95% (657 ratings)
  • 4
    4% (27 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 88% (608)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 24, 2025

Store

Gleamiq

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

There is very good functionality with this app and generally it is easy to use. Whenever I have required support to update something then the support has been available and resolved my queries quickly.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Great app with responsive , helpful support.

Store

Arlo

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Great support! Would fully recommend.

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Amazing service! Quick response, clear communication, and everything resolved straight away. Couldn’t ask for better support.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Appreciate the quick customer support!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Shri was super patient and helpful!!! Thank you Shri, it is rare to get this level of service from shopify apps :D

Using app

Almost 2 years

Total reviews

14

Average rating

2.4

4 / 5 Share

Nov. 19, 2025

I just started using Kite, and it’s been wonderful for add-ons and freebies in our promo campaigns. Hope to continue it for longer. Whenever I’ve had an issue, their customer support, especially Janet has been quick and helpful in resolving it.

Using app

4 days

Total reviews

4

Average rating

3.5

5 / 5 Share

Nov. 19, 2025

Janet was super helpful! She fixed all my issues within minutes.

Store

Knight

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

I just installed the app and they quickly responded to my additional request.

Store

Vionine

Using app

12 days

Total reviews

19

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Excellent live chat support always there to help and knowledgeable.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

super quick and helpful

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Great customer service that responds quickly to your questions. Highly recommend this app. Thanks Tanu for your help!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

App does what I want and is relatively straight forward. Support is not in the USA so schedules are a bit out of sync but they have been helpfull with me figuring things out.

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 15, 2025

Powerful features and flexibility, with fast and friendly customer support.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Great App and wonderful customer service!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

4 / 5 Share

Nov. 14, 2025

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 14, 2025

I’ve been using this app for a few weeks now and had some issues with the initial setup. The customer service is incredibly efficient – I always received help within minutes. The support is truly top-notch and they are consistently friendly and accommodating. I can only recommend them!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Janet was a fabulous help to me in fixing a few issues -- overall the support has been great and the tool is simple and effective. Plenty of optionality but streamlined in setup. Fab!

Using app

4 days

Total reviews

1

Average rating

5.0