All reviews

Rating Breakdown

  • 5
    96% (289 ratings)
  • 4
    3% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

Dec. 5, 2023

"I had a positive experience, and their live support is excellent. I would highly recommend them to everyone."

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Really easy to install and great support from theme!

Using app

28 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Kite's customer support is unbeatable! Lightning-fast response and efficient solutions. Five stars all the way!

Using app

About 2 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 27, 2023

Exceptionally helpful, and I was impressed by the speed of their support. Moreover, the app itself appears to be well-organized, While I haven't had the chance to explore all its features thoroughly yet, the initial impression is quite promising.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Muy buena e intuitiva aplicación y funciona perfecto para lo que buscaba. El servicio de asistencia muy antento tambien.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 24, 2023

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 22, 2023

I've tried many apps to achieve the tiered sale we wanted to offer for Black Friday. I had trouble getting it set up the way I wanted it to be. Don't get me wrong, it was easy to set up, but there were a couple of things I needed changed that I didn't know how to do. I started a chat with Chaitanya. He responded quickly and efficiently. He helped me try to solve it on my own, but upon realizing we needed to do more, I approved a collaboration with him, and he fixed it on his end. Now it works perfectly. He was extremely helpful. Another feature that I love about Kite is the ability to offer two discounts at once. We wanted to offer a free gift with purchase, as well as tiered discounts at different monetary thresholds. Both offers worked seamlessly. I highly recommend Kite.

Using app

About 23 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Great app, very easy to set up and it's free! Did exactly what I wanted, and when there was some coding showing up in the cart I contacted their support and within a few minutes they had helped me rectify this. Thank you!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Kite is a fantastic app. We've been using it exclusively for free gifts, and it has worked excellently - exactly what we were looking for. It's simple to use, and the support team is amazing - fast to respond and very helpful. The only negative we've ran across is that if you have multiple free gift promotions on different items, there is no way to have them automatically end on separate dates, so you'll have to end them each manually. There is also a limit of 4 gift items per free gift promotion condition, but this hasn't been a major issue, as typically we had 1-2 items apart of the promotions. Overall, very user-friendly and great for free gift promotions!

Store

Terrera

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Great app and easy to use

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

An excellent app for the Shopify store! Easy and convenient to operate, very essential! I am very pleased. Thanks

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2023

This is a great app with high level features, including multi-tier free gifts. Having dealt with Skai Lama for another app, I knew their support would be awesome and indeed it was. A+++

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

What a Great Service and App , RECOMMEND !!!

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 16, 2023

Overall, it's an excellent app. If you encounter any questions or issues, they respond promptly. I gave it 4 stars because it's a free and undeniably useful app. However, it's worth noting that you can only claim one free gift, even if you're setting up a "Buy 4 Get 2 Free" promotion. Unfortunately, only one free item is allowed. Nonetheless, it's a fantastic app for discounts on gift cards, receiving a free product after a specified number of purchases, and more.

Using app

About 8 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 16, 2023

Der Support war hervorragend! Es wurde etwas sofort individuell angepasst, obwohl es ein Problem mit einem Drittanbieter war! Vielen Dank

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

Application génial et en plus gratuite, le service client est vraiment top et réactif ! Je recommande l'application à 100% :D

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Great support and easy to use app!

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Pretty straight forward and easy to use, with quick response from the support team!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Such a great app! Easy to install and when I needed help, the customer service team provided me all the information I needed. Best bit, it's Free!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

I recently had the pleasure of working with the support team and I have to say, I am thoroughly impressed with their level of support and responsiveness. From the moment I reached out to them with my questions and concerns, they were quick to respond and eager to help. Their team went above and beyond to ensure that my experience with their app was seamless and hassle-free. They were patient and thorough in answering all of my questions, and even provided me with additional resources and tips to help me get the most out of their app. What really stood out to me was their speed and efficiency. They were able to resolve any issues I had in a timely manner, and their attention to detail was impeccable. I felt like I was in good hands with the support team, and I would highly recommend them to anyone looking for a reliable and trustworthy partner for their Shopify store. Overall, I am extremely satisfied with my experience working with them. Their support is top-notch, and I have no doubt that they will continue to be a valuable asset to the Shopify community for many years to come.

Store

Maono

Using app

2 days

Total reviews

3

Average rating

5.0