All reviews

Rating Breakdown

  • 5
    95% (731 ratings)
  • 4
    4% (32 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 86% (666)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 21, 2024

The customer service on the Kite app is truly exceptional! The team is attentive, friendly, and lightning-fast in responding via chat. They make every interaction smooth and efficient, always ensuring that questions are answered and issues are resolved promptly. Highly recommend their service!

Using app

About 3 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Using app

28 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Has all the functions we need and support was amazing! Highly recommended!

Store

SheVibe

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Support has really been great in addressing my queries for volume discount. They suggested and implemented a workaround that would work for my shop. Thank you for the fast turnaround and for resolving my query.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Very good application for offering free products to customers. Customer service is exceptional and very fast. They helped me integrate the plugin into my custom theme.

Store

HélicA

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Very good App, and amazing support. I found a few bugs as well as requested some extra features, and it was solved within same day/next days with great precission. Highly recommended !

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

We required a very complex discount rule for a project where we collaborated with a UK Government for our E-Commerce store. Diksha reached out to us straight away and was able to get this applied to our store within a day! It was very straight forward and hassle free! Thank you

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

great, does what we need it to do and the help team was fast and responsive

Store

Awoo

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2025

I’ve had a positive experience with the app. The discount features, like "Buy X Get Y," are user-friendly and effective. The support team is responsive and helpful in resolving any issues. Overall, a great tool for managing promotions!

Store

CATALO

Using app

8 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Great product, easy to use and setup with really helpful CS. Only just started using and am totally loving it.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

What a fantastic support team to work with! - We install this app today on a new store we manage (previously used it on another store we manage) and we ran into a little issue. But this app's support team jumped right on it and we are up and running

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

It’s an excellent app for entrepreneurs looking to manage various aspects of their e-commerce website. The support team is highly efficient and always ready to assist. Definitely a must-have for your webpage!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

The tech team was very responsible; we encountered an issue, and they patiently spent two days helping us resolve it. We are very grateful.

Store

PetPark

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

A great app for creating offers, it has worked very well for us. Customer service is very good and very fast too, I would recomend this app.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2025

The app is easy to use and intuitive. It gives you so much more flexibility than just using Shopify's discount engine. The support is also top-tier. They’ve helped me quickly and thoroughly every time I needed to troubleshoot a discount. I highly recommend this app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Very cool and fast technical support.

Store

My Store

Using app

6 days

5 / 5 Share

Nov. 5, 2024

After being Easy Bundles (another app by Skai Lama) power users for the past several years, we were super excited to test out Kite. So far, we've been absolutely loving it!! Super easy to use and does exactly what we're looking for in regards to custom discounts behaving the way in which we desire. The Skai Lama team is INCREDIBLE - answering every single one of our questions that we have & are determined to make sure that the app is achieving our goals. Would absolutely recommend this app to everyone!

Using app

11 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Nov. 4, 2024

Love this app! So much easier to created tiered sales rules (would be even greater if it works for subscriptions as well). Support is also top notch!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2026

Kite: Discount & Free Gift has been a great addition to our Shopify store. It makes it easy to set up clean, reliable promos like “Buy One, Gift One 50% off” without any messy workarounds, and the offer applies smoothly at checkout. Simple to use, does exactly what it promises, and helps us run campaigns that feel polished and on-brand. Big shout-out to Janet as well — she was genuinely helpful, quick to respond, and made the whole setup process even easier. Highly recommend.

Store

ashaya

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

Application is working very well, nice customer support.

Using app

3 days

Total reviews

4

Average rating

4.8