All reviews

Rating Breakdown

  • 5
    95% (657 ratings)
  • 4
    4% (27 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 88% (608)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 6, 2024

Great app for stacking discounts and offering free gifts with orders! Speedy customer service as well. Thank you!

Using app

3 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

Using app

29 days

Total reviews

5

Average rating

4.2

5 / 5 Share

July 30, 2024

The Kite app is excellent! It has helped us replace discounts we were previously running through Script Editor. The app is easy to use, laid out clearly, and offers several customization options. The Skai Lama team is a top tier support team! They are extremely helpful, responsive, and efficient. We are grateful for their patience and assistance with additional customizations--not every app is willing to do that!

Using app

12 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 29, 2024

This app offers great functionality and outstanding customer support. It's incredibly intuitive to use and customisable, making it a great addition to my store.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2024

Amazing and fast support. Easy refund if the app doesn't work for you. Thanks a lot!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2024

This is the first Free Gift app that has worked well with our store. Plus their customer service and tech team is so helpful and very responsive.

Store

Sok-It

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 25, 2024

Muy facil de usar, y cumple con lo que queremos.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2024

I'm loving this app so far, it looks great and there were plenty of setting options. I've only just installed it but so time will tell on how it generates extra sales and profit. It was super easy to install and set up. My widget needed a little extra fixing on my website, the staff were super quick and got this fixed for me.

Using app

About 5 hours

Total reviews

12

Average rating

4.8

5 / 5 Share

July 23, 2024

Superb App. Really user friendly. Great Customer support. Highly recommended. A must Have.

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2024

Really great support team! More than happy with the service and we are just ready to publish our first gift offer.

Using app

8 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 16, 2024

Amazing and support team is very helpful

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 17, 2025

We've been using the Kite: Free Gift app across multiple Shopify stores and it's been a game-changer for running smooth and successful promotions. What really stands out, though, is the incredible service—especially from Janet! She's been consistently responsive, attending to our requests almost immediately and ensuring any issues or customisations are resolved quickly and efficiently. Her support makes using this app a breeze. Highly recommend both the app and the team behind it!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2024

Had an issue with the free gift option (it was a greedy customer issue rather than an app issue :-) ) and it was resolved quickly and easily by the help desk. Thanks, this is a very good app!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 10, 2024

Great customer support

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 10, 2024

The app is working well and is very user-friendly. Thumbs up to the support team for their helpful responses to any questions and concerns I had related to the app.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2024

Works as described and support was helpful!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2024

Great app that solved my buy x get y issue. Customer support was also on point.

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Amazing pluggin but an even amazing team. Helped a lot in onboard in in fixing issues and they were really fast and helped us last moment

Store

Dyut

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

The app offers many possibilities, and the customer service is simply brilliant – hats off! Always friendly, helpful, and super-fast. GREAT job!

Store

Elektor

Using app

Over 1 year

Total reviews

11

Average rating

4.6

5 / 5 Share

July 3, 2024

We are using the app for discounts. It is working great and the support team is also very active to give quick response

Using app

4 months

Total reviews

2

Average rating

5.0