Kit Karts
Recover lost sales with automated abandoned cart recovery
Rating
4.5
feedback
449
chart
#7,948
All reviews
Rating Breakdown
Aug. 18, 2017
Support actually contacts me to ask how the app is working, which is great. I set it up with Kit and kit seems to notify me everytime I have an abandoned cart and sends an auto email if I accept. The one thing I wish I could do that I can't seem to is to develop my own abandoned cart email template for distribution.
Aug. 15, 2017
I've already had a few sales since I installed this app it has been a great addition to my store!!!
Aug. 8, 2017
We are stoked off this app! The basic recovery cart emails that shopify was providing did absolutely nothing for us. Within using this app just for a week, we saw our cart recovery percent go from 0% all the way to 7.7% success rate. Their customer service is really great too. I highly recommend this app!
Aug. 4, 2017
The app is great start off to help me get sales! Great to have this kind of support
July 31, 2017
So nice! Very easy to set up and definitely pays for itself if you're on a lower tier Shopify plan where automated cart recovery isn't included. I'm able to recover abandoned carts in my shop, Babe Basics, with two clicks on my cell phone no matter where I am.
July 20, 2017
As an entrepreneur with so less time I don't want to abandon my marketing background in my ceo role. So with Kit I still get the reports I need and I feel I still have a clear view on what marketing actions we do on FB. Superb app
July 6, 2017
Great, stil waiting for CHAT HELP to function for shoppad: Please \add this for my KIT: abandoned_checkout_url {{ abandoned_checkout_url }} The full recovery URL to be sent to a customer to recover their abandoned checkout. billing_address The mailing address associated with the payment method. It has the following properties: {{ billing_address.address1 }} The street address of the billing address. {{ billing_address.address2 }} An optional additional field for the street address of the billing address. {{ billing_address.city }} The city of the billing address. {{ billing_address.company }} The company of the person associated with the billing address. {{ billing_address.country }} The name of the country of the billing address. {{ billing_address.country_code }} The two-letter code ( ISO 3166-1 alpha-2 two-letter country code) for the country of the billing address. {{ billing_address.first_name }} The first name of the person associated with the payment method. {{ billing_address.last_name }} The last name of the person associated with the payment method. {{ billing_address.latitude }} The latitude of the billing address. {{ billing_address.longitude }} The longitude of the billing address. {{ billing_address.name }} The full name of the person associated with the payment method. {{ billing_address.phone }} The phone number at the billing address. {{ billing_address.province }} The name of the state or province of the billing address. {{ billing_address.province_code }} The two-letter abbreviation of the state or province of the billing address. {{ billing_address.zip }} The zip or postal code of the billing address. buyer_accepts_marketing {{ buyer_accepts_marketing }} Indicates whether or not the person who placed the order would like to receive email updates from the shop. This is set when checking the "I want to receive occasional emails about new products, promotions and other news" checkbox during checkout. Valid values are "true" and "false." cancel_reason {{ cancel_reason }} The reason why the order was cancelled. If the order was not cancelled, this value is "null." If the order was cancelled, the value will be one of the following: customer: The customer changed or cancelled the order. fraud: The order was fraudulent. inventory: Items in the order were not in inventory. other: The order was cancelled for a reason not in the list above. cart_token {{ cart_token }} Unique identifier for a particular cart that is attached to a particular order. closed_at {{ closed_at }} The date and time when the order was closed. If the order was closed, the API returns this value in ISO 8601 format. If the order was not closed, this value is null. completed_at {{ completed_at }} created_at {{ created_at }} The date and time when the order was created. The API returns this value in ISO 8601 format. currency {{ currency }} The three letter code (ISO 4217) for the currency used for the payment. customer An object containing information about the customer. It contains the following fields: {{ customer.accepts_marketing }} Indicates whether or not the customer would like to receive email updates from the shop. Valid values are true and false. {{ customer.created_at }} The date and time when the customer record was created. {{ customer.email }} The customer's email address. {{ customer.first_name }} The customer's first name. {{ customer.id }} A unique numeric identifier for the customer. {{ customer.last_name }} The customer's last name. {{ customer.note }} Extra information about the customer {{ customer.orders_count }} The number of orders placed by this customer to a shop. Pulls the current information {{ customer.updated_at }} The date and time when the customer record was last updated. {{ customer.tags }} Tags are additional short descriptors. Tags are formatted as a string of comma-separated values. For example, if an article has three tags: tag1, tag2, tag3. discount_codes {{ discount_codes }} Applicable discount codes that can be applied to the order. If no codes exist the value will default to blank. A Discount code will include the following fields: amount: The amount of the discount. code: The discount code. type: The type of discount. Can be one of: "percentage", "shipping", "fixed_amount" (default). email {{ email }} The customer's email address. gateway {{ gateway }} The payment gateway used. id {{ id }} The unique numeric identifier for the order. This one is used for API purposes. This is different from the order_number property (see below), which is also a unique numeric identifier for the order, but used by the shop owner and customer. landing_site {{ landing_site }} The URL for the page where the buyer landed when entering the shop. line_items A list of line item objects, each one containing information about an item in the order. Each line_item object has the following properties: {{ line_item.fulfillment_service }} Service provider who is doing the fulfillment. {{ line_item.fullfillment_status }} How far along an order is in terms line items fulfilled. Valid values are: fulfilled, null or partial. {{ line_item.grams }} The weight of the item in grams. {{ line_item.price }} The price of the item. {{ line_item.product_id }} The unique numeric identifier for the product in the fulfillment. {{ line_item.quantity }} The number of products that were purchased. {{ line_item.requires_shipping }} States whether or not the fulfillment requires shipping. Values are: true or false. {{ line_item.sku }} A unique identifier of the item in the fulfillment. {{ line_item.title }} The title of the product. {{ line_item.variant_id }} The id of the product variant. {{ line_item.variant_title }} The title of the product variant. {{ line_item.vendor }} The name of the supplier of the item. {{ line_item.name }} The name of the product variant. note {{ note }} The text of an optional note that a shop owner can attach to the order. referring_site {{ referring_site }} The website that the customer clicked on to come to the shop. shipping_address The mailing address to where the order will be shipped. It has the following properties: {{ shipping_address.address1 }} The street address of the billing address. {{ shipping_address.address2 }} An optional additional field for the street address of the billing address. {{ shipping_address.city }} The city of the billing address. {{ shipping_address.company }} The company of the person associated with the billing address. {{ shipping_address.country }} The name of the country of the billing address. {{ shipping_address.first_name }} The first name of the person associated with the payment method. {{ shipping_address.last_name }} The last name of the person associated with the payment method. {{ shipping_address.latitude }} The latitude of the billing address. {{ shipping_address.longitude }} The longitude of the billing address. {{ shipping_address.phone }} The phone number at the billing address. {{ shipping_address.province }} The name of the state or province of the billing address. {{ shipping_address.zip }} The zip or postal code of the billing address. {{ shipping_address.name }} The full name of the person associated with the payment method. {{ shipping_address.country_code }} The two-letter code for the country of the billing address. {{ shipping_address.province_code }} The two-letter abbreviation of the state or province of the billing address. shipping_lines An array of shipping_line objects, each of which details the shipping methods used. Each shipping_line has the following properties: {{ shipping_line.code }} A reference to the shipping method. {{ shipping_line.price }} The price of this shipping method. source_name {{ source_name }} Where the checkout originated. Possible values are: "web", "pos", "iphone", and "android" subtotal_price {{ subtotal_price }} Price of the order before shipping and taxes tax_lines An array of tax_line objects, each of which details the taxes applicable to the order. Each tax_line has the following properties: {{ tax_line.price }} The amount of tax to be charged. {{ tax_line.rate }} The rate of tax to be applied. {{ tax_line.title }} The name of the tax. taxes_included {{ taxes }} A boolean value corresponding to whether or not taxes are included token {{ token }} Unique identifier for a particular order. total_discounts {{ total_discounts }} The total amount of the discounts to be applied to the price of the order. total_line_items_price {{ total_line_items_price }} The sum of all the prices of all the items in the order. total_price {{ total_price }} The sum of all the prices of all the items in the order, taxes and discounts included. total_tax {{ total_tax }} The sum of all the taxes applied to the line items in the order. total_weight {{ total_weight }} The sum of all the weights of the line items in the order, in grams. updated_at {{ updated_at }}
July 4, 2017
Does what it says and completely automates sending out emails to those that left and abandoned cart. Get one sale from the email and it pays for itself.
June 27, 2017
Kit Karts has been a real bonus to our website helping to market our website in a way we never could without a lot of training. They take the work out of marketing so we can focus on our website.
Aug. 3, 2017
Great support from Annette. She tested the app for me, sent me copy of customer emails being sent. and you are fortunate to have her on your team.
June 21, 2017
We have had a few abandoned carts that we have got in touch with but still getting started. Waiting to see any new features. Thanks for helping us attempt to recover.
June 16, 2017
Love it already, 1st morning using it- Shopify has no abandoned carts listed but this app had 4 people to email! Yes!