Kiwi Size Chart & Recommender
Kiwi - Top Size Chart, Guide & Recommendation Shopify App
Rating
4.7
feedback
793
chart
#540
All reviews
Rating Breakdown
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May 30, 2025
I had a great experience with the support team at Kiwi Size Chart. Arci was incredibly helpful, friendly, and quick to respond. He solved my issue efficiently and made the whole process smooth. Highly recommend their service!
May 29, 2025
Arci was able to assist and help me in a very fast timely manner and clear up all of the problems I was having. He went an extra step and created a loom video to explain the steps. Awesome customer service and Arci was great!
May 28, 2025
We've had a great experience using Kiwi Size Chart & Recommender. It’s intuitive, easy to customize, and integrates seamlessly with our store on our product pages. Since implementing it, we've seen a drop in size-related returns and an increase in customer satisfaction. Highly recommend it to any business looking to streamline their sizing experience!
May 27, 2025
Great and easy tool!
Thank you for your kind review verens team! We appreciate your support.
May 23, 2025
Great customer support!
We're glad that our team was able to help you out! Thank you for taking the time to share the experience you had, we truly appreciate it.
May 23, 2025
That's great!
Thank you for sharing your feedback THXSILK team! We appreciate your support.
May 22, 2025
goeie klanten service en sizecharts
Thank you for the kind words PALMA team! We're happy to hear you’re enjoying the size charts and received great customer service. We're always here to help!
May 22, 2025
Helped me perfectly with solving my problem of the position where i wanted the badge.
May 21, 2025
Kiwi Size Chart is a game changer, accurate, easy and reliable. Huge thanks to Arci, the real MVP with top-notch support!
May 21, 2025
Great support from the team in getting the Size Chart link positioned exactly how I wanted it on my Product Page. Having Kiwi Size chart definitely helps reduce returns by helping my customers get their size right first time.
Hey there SLBMoto and team! Thanks for the great review! We're glad the team could tailor the Size Chart placement to fit your vision and it's awesome to hear Kiwi is helping reduce returns. If you need help with anything else, you know where to reach us!
May 21, 2025
Initially things started off positive. The person helping was responsive and tried to help, but when things were not working as planned, things shifted, responses lessened and then just stopped. I would check to see if any updates were happening on the site and things were happening but not for the better, mostly unsuccessful attempts to fix. Then I received it's working for me etc.(which was not the truth). Eventually, he explained based on a conflict from a different program my request couldn't happen the way I originally wanted, which was fine. Fast forwarding, he was able to make the alternate changes, but I only became aware of them because I kept checking to see if anything was happening. During that process he messed up a few things, and stopped communicating all together. In the end I just starting sending screenshots of how things looked. He eventually, put things back together, but had I not checked and started sending screenshots, I'm not sure what would have happened. Because things did workout in the end I'm leaving 3 stars, because there were honest attempts to support but somewhere along the line things took a drastic turn.
Hi Corporate Giggles and team, Thanks for sharing such a detailed review. It's clear you were patient and proactive throughout a frustrating experience, and we genuinely regret that the communication fell short during a critical time. While it's good to hear things were ultimately resolved, your feedback highlights the importance of consistent follow-up, something we're actively helping the team improve. Your insights are a valuable reminder of where we can better support both merchants and their customers. If you need further assistance or have additional questions, please don't hesitate to reach out to us!
May 20, 2025
Very helpful and quick to fix problems for you. Highly recommended.
Hey there DUA MENKA team! Thanks for the great review! It's great to hear how quickly our support team resolved your issue. If you need help with anything else, you know where to reach us!