Kiwi Size Chart & Recommender
Kiwi - Top Size Chart, Guide & Recommendation Shopify App
Rating
4.7
feedback
1,499
chart
#411
All reviews
Rating Breakdown
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March 8, 2024
great app, easy to use
Hey there YPD team! We work hard to ensure our users have a seamless experience with our app, and we're grateful to receive your kind feedback. If you have any questions or if there is anything we can help you with, just let us know. We'd be glad to help!
March 8, 2024
handig voor de shop
Hey there grind4more team! Thank you for your helpful feedback! We love your review and we're grateful for your support. Please let us know if there's anything you might need help with!
March 23, 2024
@Update: The top has contacted me and they where sooooo helpfull! It was an amazing meeting where they give me the time to explain the issue in detail! Amazing service and the issue is solved :) Thank you @Hannes and @Lauralynn! . I have been a loyal user of this application for many years, and generally, I have found it to be a satisfactory tool. However, my recent experience has significantly tarnished my view due to an unresolved technical problem persisting for four to five weeks. The core issue lies with the app's inability to allow translating app's translate the size chart into different languages. The translation application involved has communicated that resolving this matter would be straightforward on their end; however, they are hamstrung without legal permission from the Kiwi app team. This necessary authorization has been pending for over a month now, leading to a standstill situation. . During this period, the Kiwi support team's response has been disappointing. I have been advised repeatedly to await a resolution, but there appears to be no real sense of urgency or understanding of the critical nature of this issue from their side. The lack of a translated size chart has directly impacted our ability to cater to international customers, leading to lost orders and revenue. It is disheartening to see the Kiwi team's nonchalant attitude towards what I believe is a significant problem affecting user experience and sales. This situation reflects poorly on the support infrastructure and customer service ethos of the company. In conclusion, while this app has served me well in the past, the current lack of support and resolution regarding this technical issue forces me to reconsider its utility and reliability. I hope this review serves as a call to action for the Kiwi team to address and rectify the situation promptly. Heopfully this review will reach the CEO and he/she might help us solving this issue in a couple of clicks. This is a test for the application wether they are able to understand and feel the urgent need of users. I hope this review will bring an urgent change.
Hi Karim, We apologize for the inconvenience that you've experienced with our app. Our VP, Lauralynn, has reached out to you through e-mail to get this sorted out. Again, we're sorry for the issues you've encountered. Respectfully yours, The Kiwi Team
March 5, 2024
Easy to use. very good plugin wish i knew about it sooner
Hi HEARTZ® team! I'm glad you found our app! Thank you so much for taking the time to leave a fantastic review, we appreciate it! Please let us know if you need further assistance, our team would be glad to help!
March 5, 2024
Excellent customer service and very quick to respond. Would highly recommend their app. Thanks
Hey there PLAINANDSIMPLE team! Thank you so much for your support! We are thrilled to receive your recommendation, this is fuel for us to continue doing our best! If you need further assistance or have any additional questions, please feel free to reach out!
March 4, 2024
Hey there team! Thank you for taking the time to leave a 5-star review! We appreciate your support. Please feel free to reach out if you need our assistance!
March 3, 2024
Works Great
Store
My Store
Using app
9 minutes
Hey team! I'm glad to hear that our app works great for you. We appreciate your support, thank you for the wonderful review! If you need any help, please feel free to reach out!
March 3, 2024
Hi there lapeloora team! Thank you for taking the time to leave a 5-star review! We appreciate your support.
March 1, 2024
Very good app. I can recommend it to others. The support helped me a lot.
Hey Nordjarl team! Your recommendation is highly appreciated! We are grateful for your support and glad that our support team was able to help you out. If you need further assistance, just let us know. Thank you for choosing Kiwi!
Feb. 29, 2024
So far so good. The customer support team went above and beyond to help me with the custom CSS section, making sure our theme font was applied across the size chart to match our website :) Thank you Myam and Daniel.
Hi there RAQ team! Thank you for your fantastic feedback for Myam and Daniel. I'll make sure that they are recognized for a job well done. If you need help with anything else, you know where to reach us!
Feb. 29, 2024
Top!
Hey cité team! Your feedback is top! Thank you so much for your support. Please let us know if there is anything you need, our team is always available to help you out.
Feb. 29, 2024
its v v v v v v v v v v v v v v v v vgood its v v v v v v v v v v v v v v v v vgood its v v v v v v v v v v v v v v v v vgood its v v v v v v v v v v v v v v v v vgood its v v v v v v v v v v v v v v v v vgood its v v v v v v v v v v v v v v v v vgoodits v v v v v v v v v v v v v v v v vgood
Hi Jamnii Official! I'm so happy to see you're feedback! Thank you so much for your support and kind words, we appreciate it. If you need help with anything, feel free to reach out.
Feb. 28, 2024
This app is extremely easy to use, and to create size charts that are specific to every product. I'm extremely happy with this app.
Hey there, Be Bliss Boutique! I'm glad to hear that our efforts to make our app as user-friendly as possible are recognized! We work hard to ensure our app provides your needs in the easiest way possible. Please reach out if you need help with anything. Our support team would be happy to help!
Feb. 28, 2024
good
Thank you for the review PARUL & PREYANKA CLOTHING! We appreciate your support.
Feb. 28, 2024
Estou gostando muito
Hey, Matife team! I'm glad to hear that you're enjoying our app! We appreciate your kind words. Thank you for supporting us! Please feel free to let us know if you need any help!
Feb. 27, 2024
Hi Vons Collective and team! Thank you for taking the time to leave us a review! We appreciate your support.
Feb. 27, 2024
Honestly, the app is super easy to use & straight forward. I wish i had discovered them 4 years ago when i first started my website.
Hi there Tahiliya! Thank you so much for your fantastic review! We're sorry it took a while for you to discover us, but we're delighted to have you on board now. If you have any questions or need assistance with anything, please don't hesitate to reach out. Thank you for choosing Kiwi!
Feb. 26, 2024
i had a really good experience with app
Hi there Luxority2 team! Thank you for taking the time to share your experience! Your feedback is highly appreciated. Please let us know if you have any questions or need our assistance. Our team would be happy to help!
Feb. 26, 2024
The customer service was helpful! Answered the questions that I had! Myam San Antonio was amazing!
Hi there Hyperfly team! Thank you for your fantastic review! We're delighted to hear that our team was able to help you out. We'll make sure to pass on your kind words to Myam. If you ever have more questions or need assistance in the future, please don't hesitate to reach out!