All reviews

Rating Breakdown

  • 5
    87% (861 ratings)
  • 4
    7% (65 ratings)
  • 3
    2% (22 ratings)
  • 2
    2% (16 ratings)
  • 1
    2% (24 ratings)

Reviews with Text

  • 79% (782)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 1, 2024

easy & helpful

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there Drs Lounge and team! Thank you for the wonderful review! We're glad that you liked our app. If you need help with anything, please feel free to reach out to us. Thank you for choosing Kiwi!

5 / 5 Share

Oct. 1, 2024

Using app

21 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the 5-star review Cotton Culture and team!

5 / 5 Share

Sept. 30, 2024

Nice and easy to use

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Secret Strangle Club! Thank you so much for taking the time to leave us a review! We're glad to hear that you had a hassle-free experience setting up our app in your store. If you have any questions or need help, please don't hesitate to reach out to us!

5 / 5 Share

Sept. 25, 2024

Great

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're glad that you liked our app Golf Wang and team! Thank you so much for choosing Kiwi!

2 / 5 Share

Sept. 25, 2024

I have been facing an ongoing issue with the size chart integration on my website, and despite reaching out to Kiwi’s support team numerous times, the problem has yet to be resolved. Each time, I’m told the issue is fixed, only to find out it isn't. As a business owner running a clothing brand, an accurate size chart is critical for my customers, especially since over 50% of them use iOS devices, where the chart doesn't display correctly. This technical glitch has severely affected my conversion rate and sales, costing me thousands in ad spend. Despite countless assurances that the matter has been escalated, it remains unresolved, showing a complete lack of genuine support. My patience is beyond tested, and I cannot recommend Kiwi's services due to their inability to fix this basic yet crucial feature. Proceed with caution if you're relying on them for an essential part of your e-commerce setup.

Using app

4 months

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your honest feedback. We understand the inconvenience this may have caused your business. Our team will be reaching out immediately to ensure this issue is fully resolved. - Kiwi Management Team

4 / 5 Share

Sept. 24, 2024

Using app

6 minutes

Total reviews

7

Average rating

4.9

Developer Reply

Hi there Swift Running team! We appreciate that you took time to leave us a review, but we would like to know how we can improve your experience. Your feedback is important to us and it helps us improve our app. We hope to hear from you soon!

5 / 5 Share

Sept. 24, 2024

Great App it''s realy make your work easy and organized. at first a got a problem when display on disktop pc's it took a while by support team to fix this issue. other than that it's a good choice . Tayseer M.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Havanastar and team! Thank you so much for taking the time to share the experience you had with our app and support team. Your feedback helps us a lot, and we really appreciate the support. If you need help with anything else, you know where to reach us!

5 / 5 Share

Sept. 18, 2024

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review worktastic-col and team!

5 / 5 Share

Sept. 18, 2024

Nice tool for size chart

Using app

8 months

Total reviews

13

Average rating

5.0

Developer Reply

Hey there bearhouseindia and team! Thank you so much for appreciating our app! We're glad that you liked it and we are grateful for your wonderful feedback. If you have any questions about the app or need any help, please don't hesitate to reach out to us. Thank you for choosing Kiwi!

5 / 5 Share

Sept. 17, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review Viri Cotton Ltd. and team! We appreciate your support.

5 / 5 Share

Sept. 16, 2024

Great easy to use!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Nora Hidalgo and team! We're glad you had an effortless experience with our app! Thank you so much for sharing your experience, we really appreciate it. If you need help with anything, please feel free to reach out to our team!

2 / 5 Share

Sept. 14, 2024

There is something wrong with my website size table. I sent emails twice, from morning to evening, but no one replied. they used to help deal with it quickly. Now I don't know why it's so inefficient.

Store

Kafiloe

Using app

Almost 3 years

Total reviews

2

Average rating

3.5

Developer Reply

Thanks for being upfront! We're really sorry our support didn't respond as quickly as you expected. That's not the level of service we aim for. We'll reach out ASAP to get this fixed and make sure you're all set going forward. - Kiwi Management Team

3 / 5 Share

Sept. 14, 2024

I used Kiwi Sizing to display size charts on my Shopify store, and while the app functions basically as advertised, their pricing model leaves much to be desired. On principle, I have disabled from my store and will be removing the app. The Ultimate Plan starts at $12.49 USD monthly, which seems reasonable until you delve into the fine print. They charge extra fees based on the number of web orders you receive: $0 extra for less than 100 orders $5 extra for 100–500 orders $20 extra for 500–2,000 orders $60 extra for 2,000–6,000 orders $120 extra for 6,000–10,000 orders $200 extra for 10,000–20,000 orders $350 extra for more than 20,000 orders To put it into perspective, it's like hiring a plumber to fix your pipes, and then being charged not just for the repair, but also an ongoing monthly fee based on how much water you use afterward. It doesn't make sense to pay perpetually—and increasingly—as your usage grows for a service that was set up once. Furthermore, a sizing chart is just one of many factors that contribute to the success of an online store. Even the world's best sizing chart won't boost sales if the site has poor products or a bad user experience. It feels inappropriate for Kiwi Sizing to implement a pricing model that scales with my store's success, almost as if they're taking credit for increased sales that result from a multitude of other efforts. While I appreciate the functionality of Kiwi Sizing, I can't recommend it to other store owners who are mindful of scalable and fair pricing. Unless they reconsider this approach, I'd advise looking for alternative solutions that offer transparent and reasonable pricing without tying costs to your store's performance.

Store

Pugglez

Using app

5 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, Thanks for this super thoughtful feedback. We are actually going to review our pricing soon, and. I'd love to be able to talk to you 1:1 to get more of your feedback on how we can improve it. I will reach out to your email to see if you are open to this. Again, thanks for sharing this feedback on our pricing -- we really appreciate the time you took to detail out your thoughts. -Lauralynn

5 / 5 Share

Sept. 13, 2024

good app

Store

Mi tienda

Using app

26 minutes

Developer Reply

Thank you for taking the time to leave us a review Mi tienda team! We're pleased to be able to provide your store's sizing needs.

5 / 5 Share

Dec. 8, 2024

looks good helped instantly

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for leaving a review evalorra team! We're glad that you like our app!

5 / 5 Share

Sept. 11, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving a review Everywhen Apparel and team!

5 / 5 Share

Sept. 10, 2024

Using app

10 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review junaperiod and team!

5 / 5 Share

Sept. 10, 2024

Amazing!

Using app

3 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing review Oceana Swimwear and team! Your support helps us a lot and we really appreciate it.

5 / 5 Share

Sept. 9, 2024

Bunny did great, he helped me!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Calora Mode and team! We're glad that Bunny was able to help you out! Your kind feedback will surely make his day. Thank you for sharing your experience! If you need help with anything else, you know where to reach us!

5 / 5 Share

Sept. 9, 2024

its good

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review Newinsub and team! We appreciate your support.