All reviews

Rating Breakdown

  • 5
    87% (883 ratings)
  • 4
    7% (66 ratings)
  • 3
    2% (24 ratings)
  • 2
    2% (16 ratings)
  • 1
    3% (26 ratings)

Reviews with Text

  • 79% (801)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 4, 2026

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5 stars! We really appreciate the support. 😊 If there’s anything you’d ever like to explore or improve in your setup, our team is always happy to help.

5 / 5 Share

March 4, 2026

Very smooth experience

Store

Odhanon

Using app

1 day

Total reviews

8

Average rating

4.4

Developer Reply

Thanks a lot for the 5-star review! We’re really glad to hear our app felt smooth to use. That’s exactly the kind of experience we aim for, so it’s great to know it’s working well for you. If there’s ever anything you’d love to see added or improved, feel free to share. 😊

1 / 5 Share

March 4, 2026

This app has been a nightmare from the start. It constantly crashes on the product page and the size information is always wrong. Support is painfully slow and never actually solves anything, they just say they’ll look into it and then never follow up. As a paying customer, I expected at least basic help, but the problems have persisted for ages with no resolution. The worst part: I was invited to a call thinking my issues would finally be addressed, but instead, I was yelled at by an employee for “asking too much” just because I wanted the colors and fonts to match my website branding, something every other app provides without issue. The attitude and lack of professionalism are unbelievable. Do yourself a favor and stay far away from this app. It’s a waste of time and money. Absolutely horrible experience, never install!

Using app

Almost 2 years

Total reviews

10

Average rating

4.6

Developer Reply

Hi Portraits de Famille and team, I’m really sorry to hear how frustrating this experience has been. Running into product page crashes, incorrect size information, and waiting on support without clear resolution would be incredibly frustrating for any store owner. I was also concerned to read about your experience during the call. Conversations with our team should always feel helpful and respectful, and it’s disappointing to hear that the interaction left you feeling otherwise. Your request to match the colors and fonts with your website branding is completely reasonable, and we understand how important that consistency is for your storefront. We’ve just reached out to you directly by email so we can take a closer look at the issues you mentioned and review what happened with your previous support interactions. If you’re open to it, we’d really appreciate the chance to work through this with you and help get things back on track. Thank you for sharing your experience with us. - Kiwi Management Team

5 / 5 Share

March 3, 2026

works well and great support

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2026

la mejor

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing feedback! We’re so happy to hear you’re enjoying Kiwi. Your support means a lot to our team. 😊

5 / 5 Share

March 2, 2026

helpful cs team

Store

Velric

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 stars 🌟 It’s great to hear our customer support team was helpful. We work hard to make sure you feel supported every step of the way, so your feedback really means a lot to us. If there’s ever anything else you need, we’re here for you 😊

5 / 5 Share

March 2, 2026

good

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

Using app

Over 3 years

Total reviews

19

Average rating

5.0

Developer Reply

We really appreciate the 5 star rating 🌟 Even without a written note, your support means a lot to us. It’s great to know Kiwi is working well for you, and we’re grateful you took the time to leave a review.

5 / 5 Share

March 2, 2026

i would recommend req support to others . he was really helpful thank you.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars and for the recommendation 😊 It’s wonderful to hear that our support team was able to help you when you needed it. We’ll be sure to pass along your kind words. Knowing you’d recommend us to others truly means a lot.

5 / 5 Share

March 2, 2026

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5 stars 🌟 Even without a comment, your rating speaks volumes. We’re really glad Kiwi is delivering a great experience for you. If you ever feel like sharing more about what you’re enjoying, we’d love to hear it!

5 / 5 Share

Feb. 28, 2026

So easy

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

That’s so great to hear 😊 Making Kiwi simple and easy to use is one of our top priorities, so knowing it feels that way for you really means a lot. Thanks for the 5 stars and for sharing your experience!

5 / 5 Share

Feb. 27, 2026

Great service

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

We truly appreciate the 5 stars 🌟 Hearing “Great service” means a lot to us because that’s exactly what we strive to deliver every time. Thanks for choosing Kiwi and for taking a moment to share your experience.

5 / 5 Share

Feb. 26, 2026

great service

Store

Solrano

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words and the 5 stars! 😊 We’re really glad to hear the service has been great for you. That’s exactly what we aim for every day. If there’s ever anything we can do to make your experience even better, just let us know.

5 / 5 Share

Feb. 26, 2026

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Très utile

Store

Silvana

Using app

29 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! 🌟 We’re really glad to hear that you find Kiwi useful. That’s exactly what we aim for, a tool that simply makes things easier for you. If you ever have ideas on how we can make it even better, we’d love to hear them.

5 / 5 Share

Feb. 20, 2026

very helpful support!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Very good atenttion

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Very good app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you’re enjoying Kiwi! 😊 We’ve put a lot of thought into making the app simple and reliable, so it’s great to know it’s hitting the mark for you. Thanks for the 5 stars and for being part of the Kiwi community!

5 / 5 Share

Feb. 19, 2026

attentive customer service

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate you calling this out 💛 Our team puts a lot of care into being responsive and helpful, so it means a lot to hear that it showed in your experience. Thanks for trusting Kiwi!

5 / 5 Share

Feb. 19, 2026

Store

Mannam

Using app

Almost 2 years

Total reviews

4

Average rating

4.3

Developer Reply

Thank you so much for the 5-star review! 🌟 Even without a written comment, your support truly means a lot to us. We’re glad Kiwi made a great impression and we’ll keep working to make your experience even better every time you use it.