Kiwi Size Chart & Recommender
Kiwi - Top Size Chart, Guide & Recommendation Shopify App
Rating
4.8
feedback
934
chart
#523
All reviews
Review RSS Feed
June 21, 2024
First impression is great.
Hey there for Valor and team! Thank you for sharing your feedback! Can you tell us more about your experience? Is there anything specific that you think needs to be improved? We hope to hear from you soon!
June 5, 2024
Depois de 3 dias lutando 12 horas por dia pra configurar deu certo, sugiro que quem não tem tempo para debruçar de frente ao computador não instale porque é muito difícil. Agora vamos ver daqui pra frente se for a usabilidade for boa posso refazer minha avaliação
Hi there findibike and team, Thank you for sharing a detailed review of our app. I apologize if took a while for you to set up the app for your store. We take your feedback seriously and will do our best to improve our user interface. In the meantime, if you need any help or have any questions, please don't hesitate to reach out to our team by clicking the chat widget through our app. We hope to hear from you soon!
May 30, 2024
pretty good to me
Hi ShiningStarz Clothing! Thank you for sharing your experience with us. Can you tell us more about your experience? Is there anything we can do to provide better service? Your input is important to us and we hope to hear from you soon!
May 21, 2024
I like the app because it is easy to use but there isn't any support. I need the icon to located in another spot but since there is not support I am not able to fix this.
Hi Designs By Wildside and team, We appreciate the feedback you shared with us. It is odd that you haven't received any support from our team. May we know if you reached out to us using the chat widget on Kiwi app? If not, that would be the best way for you to reach a live specialist for assistance. We hope to make your experience better and we look forward to talking to you.
May 9, 2024
Great app
Hi there AMORMODE and team! Thank you for taking the time to leave a review. Can you tell us more about your experience? We'd love to hear how we can make our app better for you. Hope to hear from you soon!
April 18, 2024
Bunny fixed my problem, good and fast serivce.
Hi there Velamel team! Thank you for taking the time to leave feedback for the experience you had with Bunny! Is there anything else we can do to improve your experience with our app? We hope to hear from you soon!
March 8, 2024
GOOD APP
Hi SHEPPERSTORE! Thank you for your honest review. We'd like to know more about your feedback. Is there anything else we can do or improve to make your experience better? We hope to hear from you soon. If you need help with anything else, please feel free to reach out! Cheers!
Jan. 30, 2024
its OK
Hi there Nutnicks and Team! Thank you for your review. We'd like to know more about your feedback, can you provide us with more information? We look forward to making your experience better! Cheers!
Jan. 26, 2024
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Hi there Home&Wardrobe team! Thank you so much for taking the time to leave a review! We'd love to hear your feedback. Can you tell us more about your experience? I hope to hear from you soon! Respectfully yours, Sharky Team Supervisor - Kiwi Size Chart & Recommender
Jan. 23, 2024
La aplicación cumple con su cometido de forma notable. La creación de tablas y contenido es sencilla y dinámica. La posibilidad de aplicar formulas propias al recomendador de tallas funciona muy bien. Es una aplicación que cumple perfectamente mis expectativas en algunos casos superándolas. La única pega que le veo es que el botón modal link de activación en la ficha de producto tarda un poco en aparecer. He visto que es un tema tratado en FAQ pero no he tenido tiempo de averiguar si siguiendo las recomendaciones se soluciona esta pequeña incidencia.
Hey there Oscar! Thank you so much for your detailed review. I reached out to you through the support ticket so we can take a look at the drawback you mentioned. I hope to hear from you soon! Respectfully yours, Sharky Team Supervisor - Kiwi Size Chart & Recommender
Jan. 10, 2024
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Thank you leaving a review! Can you tell us more about your experience? We'd love to hear your feedback!
Jan. 2, 2024
too many pop ups while setting up to give review have to spam a review here to get rid of those pop ups .
We appreciate your feedback ShadyShack and Team! I assure you that we will work on getting those pop-ups fixed as soon as we can. In the meantime, is there anything else we can do for you to have a better experience? We look forward to hearing from you soon!
Dec. 21, 2023
Hi Giordana Onlineshop and Team! We appreciate your feedback! We would love to hear more about your experience with our app. Is there anything we can do to make it better? Please reach out if you need anything! We look forward to hearing from you soon.
Nov. 11, 2023
GOOD
Thank you for your honest review! Please let us know if there is anything we can do to make your experience better. Your feedback is important to us and we take this very seriously. Please reach out if you have any questions in mind. Cheers!
Oct. 26, 2023
I like this plugin very much, Huge time saver for the Clothing Industry, Must-have IMO. I do prefer if you weren't overtly persuasive in getting a Review.
Thank you for your honest review! We take your feedback seriously and assure you that we will take the necessary actions to improve your experience. Please feel free to reach out if there is anything else you need!
Oct. 24, 2023
me ajudaram quando achei que não tinha solução porem não tem português
Thank you for the amazing review! We appreciate your feedback about multi-lingual support. We know this is important to you, so please rest assured that this is already under our radar. Please feel free to contact our support team if you need assistance!
Sept. 30, 2023
This app was very helpful and easy to use.
Thank you for the amazing review! We'd love to hear from you and figure out what we can do to make your experience better. Please feel free to reach out to our support team if you need assistance!
Sept. 26, 2023
Thank you for leaving a review! We'd love to hear from you and figure out what we can do to make your experience better. Please feel free to reach out to our support team if you need assistance!
April 22, 2023
Update April 2023: After a painful period back and forth for several weeks the issue mysteriously was resolved. We are concerned about reliability as they did not seem to have actually done anything to correct it. Jan 2023: 1 Star Review We have used it for 4 years without issue, but since January it has stopped working on Mobile for users using safari. We have clearly reported this to support multiple times and get a "works fine on our end" response, but our testing and customer reports indicate it is not working. If they pay attention to other reviews there is an issue that has been introduced to the software recently. They don't seem to care and we will find another solution unfortunately.
Hi David, I appreciate you taking the time to post this honest and direct review. I agree that we let you down and I'm really sorry about that. Now it's up to us to turn this around for you. I think it's important to note that your issues on mobile have very different roots from the other issues commonly reported in recent reviews (we're working very hard to resolve those, too!). I believe a communication error within our team resulted in the seemingly indifferent responses to your reports. That isn't acceptable, and I apologize for it. I've addressed those problems and will be overseeing this case personally until we resolve it. I'll be sending you a separate email to follow up on this, and you'll hear from our support specialists in your most recent tickets as they log in for their shifts as well. We'll get this sorted out for you! - Hannes Bez, CX Director, Kiwi
Dec. 23, 2022
Easy to start using and build guides and recommenders. Initially had a hard time getting attention from the customer support, but they have improved since. Looking forward to see impact of better size guiding.
Thank you for leaving this detailed review. I'm so sorry you had such a poor experience with us, but I'm grateful you've given us the chance to fix it. I know we've worked with you over the past week to resolve your technical issues and answer your questions. I'm sure Kiwi's going to be a great fit for your business, and we'll do our best to make sure the service issues you encountered never happen again! Hannes Bez | Customer Experience Lead