All reviews

Rating Breakdown

  • 5
    86% (815 ratings)
  • 4
    7% (65 ratings)
  • 3
    2% (23 ratings)
  • 2
    2% (15 ratings)
  • 1
    2% (21 ratings)

Reviews with Text

  • 81% (756)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 23, 2023

Awesome

Store

Bagio

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star rating! We appreciate this a lot and it helps us to stay motivated and continue delivering AWESOME customer service to our merchants.

5 / 5 Share

Sept. 22, 2023

Really ELITE

Using app

23 days

Total reviews

4

Average rating

5.0

Developer Reply

We are lucky to have ELITE support specialists here in Kiwi and we're glad that we were able to help you out!

5 / 5 Share

Sept. 19, 2023

a little confusing at first but once you get it down very useful

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear you're finding value in Kiwi! We're always happy to help with configuration - just reach out to our support crew whenever you need a hand.

5 / 5 Share

Sept. 11, 2023

great customer service and answer questions quickly, I love being able to customize my own size charts

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing review! We really love reading these kinds of comments about our app, it helps fuel our motivation to be better! If you have anything else in mind that you need help with, you know where to reach us. Cheers!

5 / 5 Share

Sept. 8, 2023

Nice app, support 100 points, help with everything.

Using app

Over 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your honest review! Our specialists work hard to help with your questions and concerns and I'm glad that you were pleased by the support you received. Please let us know if there's anything we can help you with. Cheers!

5 / 5 Share

Sept. 4, 2023

Setting up the custom recommender initially seemed daunting, but the Kiwi support team made the process incredibly smooth. Their exceptional assistance had me up and running quickly, and they tackled every challenge with ease. It's refreshing to experience such high-quality support.

Using app

2 days

Total reviews

11

Average rating

5.0

Developer Reply

Everything was smooth thanks to your cooperation! We appreciate this honest review. Thank you for making our day! We work hard to provide our merchants with world-class customer experience and are happy that you're satisfied. Please be assured that we will always be available to help if you need us. Cheers!

5 / 5 Share

Aug. 23, 2023

We have used Kiwi Sizing for a good few years now and can highly recommend this app to your shopify store. Easy to setup, and support are very helpful when we have any questions.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the honest review Anders! We're glad and honored to be part of your business for the past few years, and hope that we'll still be partners for more years to come! Thank you for making our day! Please let us know if you need help with anything else.

5 / 5 Share

Aug. 13, 2023

This app is really simple to use and does exactly what I need it to do even on the free plan. It easily integrates with my shopify store and I can allocate it to the products that are relevant.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for an amazing review! We're glad to hear that you are happy with how our app functions. We work hard to ensure that partners like you have a stress-free experience using our apps. If you need help or assistance, please feel free to reach out! Cheers!

5 / 5 Share

July 26, 2023

Great app that we've been using now for a couple of years. Very simple setup and customer support is great.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for this honest review! Mariella and the team had a great time helping you out! Please let us know if you need anything else, we'd be glad to help!

5 / 5 Share

July 14, 2023

Support was super fast and friendly. Helped us out greatly. Couldn't figure something out and they fixed it for me. Thanks again!

Store

Meomari

Using app

5 days

Total reviews

6

Average rating

4.3

Developer Reply

You're very much welcome! You definitely made our day with this amazing review! Our team will continue working hard to provide you with the support you need. If anything else comes up, just let us know and we'll be happy to help!

5 / 5 Share

July 13, 2023

The best size chart I used!!! The customer service is also great!!!!! Girlie is very professional!!!

Using app

4 days

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for the amazing review! Girlie is one of our team's gems and she works really hard to ensure that our merchants get the support they need when they need it most. Please let us know if you need anything else, you know where to reach us!

5 / 5 Share

June 12, 2023

We had a look at other size guide apps, and found Kiwi to be the best. Support is fast and helpful. The app isnt perfect yet, but I'm sure these guys are working hard to make even better.

Store

Proviz

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey Justin, thanks for an amazing review! We're glad you found Kiwi to be your store's best Sizing and Recommender app! Your feedback is extremely important to us as it plays an important role in ensuring our app continues improving. If you have anything in mind, message us, and we'll be happy to help!

5 / 5 Share

June 2, 2023

Fantastic app and very easy to use and their customer support are amazing and very helpful recommended to any one

Store

SAVANNA

Using app

Over 1 year

Total reviews

19

Average rating

4.3

Developer Reply

Our team is dedicated to providing the best support experience possible and we are very thankful for this heartwarming review! Please let us know if anything else comes up; we'll gladly help!

5 / 5 Share

May 23, 2023

Great functionality, great customisation options and always great service whenever we need a helping hand. Would recommend.

Using app

About 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for choosing our app! We are extremely delighted to hear your feedback, these kinds of reviews really make our day! Please don't hesitate to reach out to us if there is anything else you might need help with. Cheers!

5 / 5 Share

May 11, 2023

THE KIWI SIZE CHART IS AWESOME. I HAVE THE ABILITY TO CUSTOMIZE THE WAY I WANT AS WELL AS HAVE CUSTOMER SUPPORT THAT RESPONDS TO ANY QUESTIONS ASKED.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

We are thrilled to hear that you are pleased with what our app has to offer! Our team works very hard to provide your store's needs through Kiwi Sizing, and reviews like this motivate us to keep working harder. Please let us know if you need anything else!

5 / 5 Share

April 26, 2023

Their customer support is swift, communicates well, and very helpful. We had issues onboarding a new size chart and the team quickly implemented and set it up for us. Been using their app for years and would highly recommend it.

Store

MIZIZI

Using app

Over 3 years

Total reviews

8

Average rating

4.6

Developer Reply

Thank you for taking the time to submit this amazing review! Our service goal is to go above and beyond for our customers. It's great when we get the chance to do that, but it's even better when we get such enthusiastic recognition for our efforts! Please touch base with us again if you need anything else.

5 / 5 Share

April 10, 2023

The customer service was super helpful. I had a problem with merging size charts into one table with different tabs, in Kiwi. They assisted me in figuring it out by providing step-by-step instructions and even shooting a video clip demonstrating each step. Thank you so much! I highly recommend the Kiwi App for your store.

Store

Tilos

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're happy to hear that you're satisfied with our Customer Service! Our goal is to provide world-class service and support to our merchants. Please let us know if you need help with anything else, we're here whenever you need us!

5 / 5 Share

April 4, 2023

the team is pretty helpful and kind, we have been using the app for a long time now and everything is going well.

Using app

Over 4 years

Total reviews

23

Average rating

4.3

Developer Reply

Thank you for your kind words. Ron had a great time helping you out! We place a premium on customer service here - our whole team aims for that same level of service, so please touch base again whenever you need more help!

5 / 5 Share

Feb. 2, 2023

Fairly easy to use. It takes some learning but nothing too crazy. Customer service is great at helping out. So far so good :)

Store

ISTO.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the kind words! If you need more help or are just looking for some tips and tricks, please touch base with our support team again - Dan, Ron, and Rayan love putting their expertise to good use. Cheers!

5 / 5 Share

Jan. 2, 2023

Awesome app with tons of features. Has really helped curb returns for sizing issues as well as increase orders due to giving my customers more confidence in their size selections. Great customer service as well! Prompt and professional.

Using app

About 3 years

Total reviews

8

Average rating

4.9

Developer Reply

Thanks so much for this fantastic review! Reducing the need for (and stresses of) returns is one of the core business cases we try to solve for our customers, so we're very happy to hear this feedback. Please touch base whenever you need help again - Ron and Daniel and the rest of the Kiwi team are always standing by and ready to go!