Kiwi Size Chart & Recommender
Create customizable size charts that convert + reduce returns
Rating
4.8
feedback
1,016
chart
#314
All reviews
Review RSS Feed
April 6, 2024
Great App
Hey there Galvier team! Thank you so much for your kind words, we appreciate your feedback a lot!
April 4, 2024
Servicio rápido, atento y eficiente. ¡Gracias!
Hey there Recatch Privé! I'm pleased to hear that our team was able to answer your questions! If you need us again, you know where to reach us. Thank you for choosing Kiwi!
April 4, 2024
GREAT!
Thank you for the review NE1 team! We appreciate your support.
April 3, 2024
The app is working well for us. Customer support is excellent. They respond quickly and have really effective reps to help with any issue. I do wish the reporting side of the app worked a bit better.
Hi there Wild One team! We are thrilled to hear that our support team was able to help you out! We know how important it is to get a prompt reply which is why we work hard to provide fast and accurate responses. Thank you as well for sharing your feedback about reporting. This is already on our radar and hopefully we can get this improved during our next updates. If you need further assistance or if you have any questions, you know where to reach us!
April 2, 2024
Thank you for the taking the time to leave a review Vella's Creations and team! We appreciate your support.
March 29, 2024
i'm store owner & started using this app recently after very disappointing results with couple other size chart apps - highly recommend this app. Still learning it but core functionality has most everything i wanted. A little challenging for me to learn (i'm not strong technical person), but Helpdesk has been GREAT (quick responses, clear how-to instructions including illustrations & short videos). Once you learn flow of app, it's very intuitive. Suggestion to make app even better (if not too complicated re coding) - add functionality to adjust column width, also moving text to second line of column heading (Helpdesk offered to add, I told them not critical but keep me posted if it's added in future). Overall, very happy with this app. thank you Kiwi!
Hey there Angel Direct Inc! Thank you for the wonderful and detailed feedback! We appreciate your support and we're glad that our support team was able to help you out and provide quick and clear instructions! If you need anything else, our support team is always available for you!
March 27, 2024
awesome service
Hey there FAD team! I'm glad to hear that our support team was able to help you out! If you need further assistance or have any questions, please don't hesitate to reach out. Our support team is always happy to help!
March 27, 2024
EASY TO USE
Thank you for the 5-star review WESTERN SALT and team! We appreciate your support.
March 25, 2024
Fantastic app. Easy to use. Great support from the team. Enough in the free plan to get started. When it's time for more features will definitely consider upgrading to a paid plan.
Hi there Verzoe team! Thank you for your kind words! We appreciate your feedback and look forward to see you upgrade to our paid plan. Please don't hesitate to reach out to us if you need any help!
March 18, 2024
This app is exactly what I needed to set up a beautiful sizing chart for my store, in both cm and inches. Highly recommended!
Hi there monetteshop! Thank you for taking the time to leave a wonderful review! Your recommendation will help us a lot! If you need help with anything, please feel free to reach out to our support team. Cheers!
March 17, 2024
Hey Magnum Sports! Thank you for the 5-star review! If you need help with anything, feel free to reach out to us. Cheers!
March 15, 2024
great
Hi Out The Way Studios! Thank you for the 5-star review! We work hard to ensure that we can meet your needs and I'm glad to hear you find our app great. If you need help with anything, please feel free to reach out to us!
March 14, 2024
頁面使用簡單易懂，適合服飾相關的產業應用，如果有問題詢問，也都會在一天之內回覆，也會把問題解決修正到好，非常讓人放心！希望趕快翻譯成繁體中文，因為有些設定還是要繁體中文才能比較容易理解
Thank you so much for your kind words SO ME team! We're thrilled to hear that you find our app's interface simple and easy to navigate. Our team is dedicated to providing prompt assistance, and we're delighted that we could address your queries. We'll definitely consider your suggestion to add a Traditional Chinese translation. If you need help with anything else, please don't hesitate to reach out! We'd be glad to help.
March 12, 2024
Me gusta mucho, está súper
Hi Dante! We're glad to hear that you're liking our app! We appreciate your kind words and are grateful for your support. If you need any help, please feel free to reach out!
March 12, 2024
Hey Emporium Grove! Thank you for the 5-star review! Your feedback is important and we really appreciate the support. Please let us know if there's anything we can do to help!
March 8, 2024
Great app! Super helpful.
Hi there Lolima team! Thank you for taking the time to leave us a review! I'm glad to hear that you find our app helpful for your sizing needs. Please let us know if you need any assistance, our support team would be happy to help!
March 8, 2024
great app, easy to use
Hey there YPD team! We work hard to ensure our users have a seamless experience with our app, and we're grateful to receive your kind feedback. If you have any questions or if there is anything we can help you with, just let us know. We'd be glad to help!
March 8, 2024
handig voor de shop
Hey there grind4more team! Thank you for your helpful feedback! We love your review and we're grateful for your support. Please let us know if there's anything you might need help with!
March 23, 2024
@Update: The top has contacted me and they where sooooo helpfull! It was an amazing meeting where they give me the time to explain the issue in detail! Amazing service and the issue is solved :) Thank you @Hannes and @Lauralynn! . I have been a loyal user of this application for many years, and generally, I have found it to be a satisfactory tool. However, my recent experience has significantly tarnished my view due to an unresolved technical problem persisting for four to five weeks. The core issue lies with the app's inability to allow translating app's translate the size chart into different languages. The translation application involved has communicated that resolving this matter would be straightforward on their end; however, they are hamstrung without legal permission from the Kiwi app team. This necessary authorization has been pending for over a month now, leading to a standstill situation. . During this period, the Kiwi support team's response has been disappointing. I have been advised repeatedly to await a resolution, but there appears to be no real sense of urgency or understanding of the critical nature of this issue from their side. The lack of a translated size chart has directly impacted our ability to cater to international customers, leading to lost orders and revenue. It is disheartening to see the Kiwi team's nonchalant attitude towards what I believe is a significant problem affecting user experience and sales. This situation reflects poorly on the support infrastructure and customer service ethos of the company. In conclusion, while this app has served me well in the past, the current lack of support and resolution regarding this technical issue forces me to reconsider its utility and reliability. I hope this review serves as a call to action for the Kiwi team to address and rectify the situation promptly. Heopfully this review will reach the CEO and he/she might help us solving this issue in a couple of clicks. This is a test for the application wether they are able to understand and feel the urgent need of users. I hope this review will bring an urgent change.
Hi Karim, We apologize for the inconvenience that you've experienced with our app. Our VP, Lauralynn, has reached out to you through e-mail to get this sorted out. Again, we're sorry for the issues you've encountered. Respectfully yours, The Kiwi Team
March 5, 2024
Easy to use. very good plugin wish i knew about it sooner
Hi HEARTZ® team! I'm glad you found our app! Thank you so much for taking the time to leave a fantastic review, we appreciate it! Please let us know if you need further assistance, our team would be glad to help!