Klarna On‑Site Messaging
Convert more sales with flexible payment option messaging.
Rating
2.6
feedback
207
chart
#142
All reviews
Rating Breakdown
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Dec. 14, 2021
Hello, I see Ireland is not listed in the country list to use this app on a Shopify store. is that going to change anytime soon? I would like to use it for my store.
Hi ZakFrench, Klarna is available for Ireland for Shopify as an alternative payment method, but not available as a local payment method within Shopify Payments for Ireland. This Klarna On-site messaging app does work for EUR currency, including Ireland. Klarna is listed as a payment gateway at: https://www.shopify.com/payment-gateways/ireland Please email [email protected] if we can help further, and if you share where Klarna is not listed as supporting Ireland, we'd like to update it if appropriate. Thank you for the review & your interest; we look forward to working with you!
Dec. 1, 2021
I have used other BNPL apps in an other platforms and I understand the value of these apps and what they do. Most people tend to review the app itself which for me is still early days but I am extremely confident that the functionality of this app will work as intended. What I do want to review now is the service and support offered by Klarna. In my first experience, it has been absolutely outstanding, I raised a ticket for some help and within less than 10 minutes I had a real person respond to me ready to help. I requested help installing the app on my website and within several hours of the same day my app had been installed for me. Communication was great and the person helping was very polite and very professional, it was a great joy.
Thank you UK Gift Shop! We'll keep doing our best to provide excellent support for you and any merchant who needs it!
Nov. 30, 2021
Very helpful indeed - sorted my issue out very quickly so thank you very much :o) it’s now working perfectly on my website!
Thank you for the great review! Happy we could help this time, and anytime help is needed!
Nov. 24, 2021
App innovativa, un nuovo metodo di pagamento che rivoluzionerà le vendite. Integrata alla perfezione con il nostro tema e supporto molto disponibile per aiutare a qualsiasi problema.
Ciao HQtecno, Grazie mille per il feedback. Qualora in futuro doveste avere bisogno di ulteriore supporto, siamo sempre a disposizione! Hi HQtecno, Thank you so much for your feedback! If you do need any help in the future please just drop us a message - we are always happy to help!
Oct. 27, 2021
I found the Klarna on site messaging support super helpful, they sent me a step by step guide which was super easy to follow and it was all set up. I watched the video on how to set everything up from the app store, which I did have to watch twice, then using the auto finder for positioning of the ads is super easy. Making layout adjustments for a newbie was pretty straight forward. I would recommend to make it personal to your site.
Hi Foot World, Thank you so much for your feedback! If you do need any help in the future please just drop us a message - we are always happy to help!
June 23, 2021
I had some issues when installing but the support team helped me to solve the problem very quickly. Recommend it!
Thank you Northprana for your kind feedback and recommendation! We're very happy to help you and any merchant who requests support.
May 18, 2021
Fantastic customer support at Klarna, fixed my issue quickly! would recommend the app and the team behind.
Thanks very much for your recommendation Crypt21; we appreciate it!
May 18, 2021
The whole Klarna team is prepared and available! I had some problems with the plugin but their team supported me great.
Thank you Tecno Service Veneta for this review. We're very happy to help you and any merchant!
May 17, 2021
Excellent! So easy to install and add on site messaging and make it all look great without being a coder. Am hoping this will help with conversion. Am excited to start using it.
Thank you so much Kate Newington Interiors for this review! Klarna On-site messaging does usually help increase conversion and hopefully will do so for your store too.
April 29, 2021
The Klarna team are really helpful. Sometimes the messaging app can't place the messaging exactly where you want it, but the team do whatever they can to get it right for you. So five stars for the team. Go team.
Thank you for taking your time to write us this great review, Urns For Angels! We're very happy to help you and any merchant who requests support. The nice feedback is great to hear certainly!
April 19, 2021
Excellent support and help, quick responses, integration was done quickly and all edits were done perfectly.
Thank you for the great review JUSTPRETTYCHIC! We're very happy we could help!
April 16, 2021
Great customer service and help from the team - quick responses and does exactly what you need to be done :)
So glad we could help, The Healthy Living Store! Thank you for the great review!
April 15, 2021
Easy to use the app, great support, quick response times. I couldn't figure out how to place the add on the product page but the team helped me sort everything out!
Thank you Aerify for the great review! Klarna support is always happy to help you or any merchant whenever needed.
March 25, 2021
Great app, very happy with look/feel on site. Support team are very good with helping with any changes made.
Thank you for the great review Nuevo Club! We're very glad to help make you happy!
March 23, 2021
FANTASTIC! So, so helpful so far and easy to customise for your own theme. The support from Mimmi was phenomenal as well.
Thank you Wall To Wall Music Livingston for the great review!
March 18, 2021
Brilliant app, and very helpful support team. Thank you for the quick response and kind assistance with integrating it on my store. It works perfectly and saved us alot of time! :)
Thank you for the great review, Khalis Perfumery. We're very happy to help whenever necessary! :)
March 18, 2021
Easy to install and use. Very good and helpful customer service. Already seeing customers buying using Klarna.
We're very happy you are happy Actual Fact Clothing! Thanks for the review!
March 3, 2021
Excellent application and serious and fast support. In this way, customers are easily guided in their choice to use this type of payment. It is safe, easy and fast.
Thank you for the great review VERGA-Plast Store; we agree that on-site messaging is a great way to show your shoppers that Klarna payment methods are available throughout the shopping journey and boost your sales!
Feb. 26, 2021
I used this app a few months back on a different store and it had so many problems... HOWEVER now it works perfectly (so far) and the support team is very quick to respond. 5* for making such a U turn!
Really great to hear. Thank you for the review ATTIK. We did make some changes to improve, and glad those changes are helping!
Feb. 23, 2021
Just patterned with Klarna and I’m already loving it! Exceptional service aswell, very quick responses if you need any help.
So glad you're loving Klarna, and we'll work hard to keep it so. Thanks for the review JAI + CO!